Windows 10: BSOD playing World of Warcraft, using Google Chrome + general use

Discus and support BSOD playing World of Warcraft, using Google Chrome + general use in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey, I've been getting BSOD from playing WoW, using Google Chrome, and general use of the computer randomly. This started happening around 3 days... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by sectionlima, Oct 1, 2016.

  1. BSOD playing World of Warcraft, using Google Chrome + general use


    Hey,

    I've been getting BSOD from playing WoW, using Google Chrome, and general use of the computer randomly.
    This started happening around 3 days ago, I just formatted it today to no avail - it's still happening.

    Chrome tabs are also constantly going "Aw, Snap!".

    I thought it was a memory issue but when I ran the Windows Memory Diagnostic, nothing came up.

    The graphics driver is also constantly failing before the format.

    I've also attached the CBS log from sfc /scannow.

    Please help.


    Thank you in advance!

    :)
     
    sectionlima, Oct 1, 2016
    #1
  2. Ratkil Win User

    Playing World of Warcraft on Surface Pro 3 and game freezes with Windows 10

    Hello again,

    I think I have found a work around. As originally posted I do still think this is a driver problem. I have replaced the microsoft driver with the newest Intel driver from their page and haven't had the lock up problem since. To be honest I am not sure
    why microsoft doesn't just use Intel's driver instead of trying to tweak it. Another instance of developers/engineers outsmarting themselves...

    I used this page's instructions for process: Installing the latest Intel HD Graphics Driver on Microsoft Surface Pro, Pro 2 and Pro 3 - lifeisabug.com (follow link and do process at your own risk as though I didn't have any problems nobody can guarantee anyone
    else won't.)

    Hope it works for everyone.
     
    Ratkil, Oct 1, 2016
    #2
  3. Playing World of Warcraft on Surface Pro 3 and game freezes with Windows 10

    Hi,



    Thank you for bringing up your query on Microsoft Community.

    We sincerely regret for the inconvenience caused.



    Please provide us the following information:


    • Which version of World of Warcraft (WOW) is installed on the computer?

    • Were there any changes made in the Computer prior to this issue?

    • Do you get any error message?
    Let us place the computer in a clean boot state and check if there are any software conflicts.



    Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.

    Follow the article How to perform a clean boot in Windows in the below link and check if it helps:

    https://support.microsoft.com/en-us/kb/929135



    (Applies to Windows 10 as well).



    NOTE: Once you perform clean boot do refer to the section
    How to reset the computer to start normally after clean boot troubleshooting to boot the computer in normal mode.



    Hope it helps.

    Let us know the status, we are glad to assist further.
     
    Abdul_Malik, Oct 1, 2016
    #3
  4. axe0 New Member

    BSOD playing World of Warcraft, using Google Chrome + general use

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.


    Forum Rules
     
    axe0, Oct 1, 2016
    #4
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BSOD playing World of Warcraft, using Google Chrome + general use

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