Windows 10: BSOD playing WOW, but occasionally doing just about anything

Discus and support BSOD playing WOW, but occasionally doing just about anything in Windows 10 BSOD Crashes and Debugging to solve the problem; First of all I want to thank all of you for the great tutorials on trying to figure this out on my own. I have tried and tried everything that was... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ManaFire, Jul 23, 2016.

  1. ManaFire Win User

    BSOD playing WOW, but occasionally doing just about anything


    First of all I want to thank all of you for the great tutorials on trying to figure this out on my own. I have tried and tried everything that was suggested, but I just can't figure it out by myself. I would really appreciate some help. I keep getting BSODs mostly when playing video games, but I have had a few just surfing the internet or after closing programs. I have attached the gathered files to this thread. As of now I have tried the following:

    1. I have turned off all overclocking.
    2. I have added 3 fans to my case and upgraded to water cooling for my processor making sure the perfect amount of thermal paste was applied.
    3. Monitored my MB, CPU, Video Card, and case temperatures, which stayed in check (nothing ever rose above 76 degrees Celsius)
    4. I uninstalled the ASUS software that has been cited as causing problems.
    5. I have run Prime95 numerous times and watched the CPU temps stay under 76 degrees.
    6. I have run Memtest86 overnight with no errors found.
    7. I have run WhoCrashed and it suggested maybe it being my video card driver. I've tried many different driver versions going back a year and of course up to the most recent one with no fewer crashes on any version.

    On top of all of the BSODs I keep getting, I'm also having a really annoying Internet problem that may or may not be related. I constantly get ERR_NETWORK_CHANGED errors in Chrome and some web pages will load partially with half of the images being broken links. If I scroll down in Facebook for example, the images will load for a page or two and then just start showing up as broken links. If I refresh it normally fixes the problem.

    Any help will be greatly appreciated. Thank you!

    :)
     
    ManaFire, Jul 23, 2016
    #1

  2. Lumia 520 sound game problem

    Okay. I've noticed the same thing on my 920 occasionally but there really isn't anything we can do about it. It's probably just the OS takingllonger than it should to clear out the RAM.
     
    Ray Hipkiss, Jul 23, 2016
    #2
  3. dire-x Win User
    BSOD: driver irql_less_or_not_equal

    I've been getting the occasional BSOD for a while now and finally fed up enough to do something about it. It varies what the BSOD says the cause is but the one I can remember is driver irql_less_or_not_equal. So I went and did the driver verifier and got
    some minidumps. Couldn't even boot into windows with driver verifier on. Crashes seem to happen most often when I'm playing Overwatch (and no other games) and while watching videos on Youtube (Firefox)

    Minidump

    MS Info
     
    dire-x, Jul 23, 2016
    #3
  4. philc43 Win User

    BSOD playing WOW, but occasionally doing just about anything

    Hello ManaFire *Smile

    Just a quick observation: with 32GB of memory an overnight test is not going to be enough time to run 8 passes of Memtest86+ The full 8 passes or more are needed to be able to rule out any memory hardware problems. I would leave the test running for a day or two and check that the required number of passes have been achieved.
     
    philc43, Jul 24, 2016
    #4
  5. ManaFire Win User
    Okay, I let it run a day and a half getting almost 10 passes. Still no errors found. Screenshot attached.


    Attachment 92334
     
    ManaFire, Jul 26, 2016
    #5
  6. philc43 Win User
    Hello ManaFire,

    Thanks for completing this extended memory test. As the majority of your BSOD errors all tend to point to hardware it was important to do the test properly. However, the solution is not always hardware related.

    Having said that, there are not may clues in the BSOD reports that I can find to explain your problem. Looking at the software on your system I would recommend a few things to try:

    1. Remove the Kaspersky Anti-virus software completely and just run for a while with Windows Defender.

    2. Update your Broadcom Net extreme II driver if you can. It's driver is dated from 2012. You have also been getting lots of network resets in your event log.
     
    philc43, Jul 26, 2016
    #6
  7. ManaFire Win User
    I don't know how to update the Broadcom driver because it doesn't appear to be listed in device manager. Here's a screenshot:

    Attachment 92361

    I tried to expand all of the other categories in there to see if maybe it was listed as something else, but it isn't in the list.

    I will remove Kaspersky and try that for a while. Thank you for the help so far.
     
    ManaFire, Jul 26, 2016
    #7
  8. ManaFire Win User

    BSOD playing WOW, but occasionally doing just about anything

    I just restarted after uninstalling Kaspersky and tried out browsing the internet to see if that fixed those problems and it didn't. It's still timing out and giving me the ERR_NETWORK_CHANGED errors. I'll post again if I get any BSODs as well.
     
    ManaFire, Jul 26, 2016
    #8
  9. philc43 Win User
    philc43, Jul 26, 2016
    #9
  10. ManaFire Win User
    I tried this before I posted this issue. I checked again as you suggested and they are the same drivers I have installed now.
     
    ManaFire, Jul 26, 2016
    #10
  11. philc43 Win User
    I'm not sure what else you can try other than trying a generic Intel network driver from the Intel website.

    You have a lot of programs running at startup. I would be interested in whether you get this network problem with a clean boot. Use the techniques described in this tutorial to troubleshoot the problem: https://www.tenforums.com/tutorials/41804-clean-boot-perform-windows-10-troubleshoot-software-conflicts.html


    Regarding the BSOD - if it happens again post a new set of files for us to examine.
     
    philc43, Jul 26, 2016
    #11
  12. ManaFire Win User
    I've restarted a few times using the clean boot tutorial you linked, but a few programs (like Origin) just keep starting with Windows no matter what I try. Ignoring that one stray program, I honestly think it made the network problem worse. I've tested it for a full 24 hours now and it definitely isn't any better.

    Still no BSODs, but I haven't been playing games as much as I'd like to be *Smile

    Also, I can't find any driver newer than the one I have installed. It was released on June 23, 2016.
     
    ManaFire, Jul 28, 2016
    #12
  13. philc43 Win User

    BSOD playing WOW, but occasionally doing just about anything

    Do you have any other way of connecting to the internet such as fitting a wireless network card this might enable you to get back to playing games and testing your BSOD problem.

    As for the Network can you describe what type of cable you are using (the Cat 6 or 5E is needed for the high speed) , what connection speed you are working at etc.
     
    philc43, Jul 28, 2016
    #13
  14. ManaFire Win User
    I do have a wireless card I can try. I did try using a PCI-E ethernet card I had laying around to see if maybe it was the motherboard ports, but it had the same problem. I'm using the ethernet cable that came with my Asus RT-AC68U router. It is a Cat 5E cable.

    Windows says the connection is 100 Mbps. Speedtest says 72.58 Mbps download and 11.34 Mbps upload.

    I'll try throwing the wireless card in later today and see if that helps.
     
    ManaFire, Jul 28, 2016
    #14
  15. ManaFire Win User
    Adding the wireless card and unplugging the cable didn't improve the network problems at all.

    I decided to bite the bullet over the weekend and I reinstalled Windows 10 on Saturday morning. I only installed the bare necessities including WOW (for testing for BSODs), and so far no networking problems or BSODs. It's extremely un-scientific, so I really have no idea what caused either problem. I guess I'll just pay really close attention when I install anything and see if new problems pop up.

    I really hate doing things this way because now I have no idea what caused either problem. I was desperate because I couldn't get work done. I'll keep updating this thread if any other problems pop up.

    Thank you so much philc43! I truly appreciate the help!
     
    ManaFire, Aug 2, 2016
    #15
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BSOD playing WOW, but occasionally doing just about anything

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