Windows 10: BSOD please help

Hi
Just had a BSOD after booting up , this has happened 3 times now and im getting abit concerned , i hope you can help me with this , i will upload my dump file , thanx

:)

 

Windows 10 failed attempts to use "Backup and Restore (Windows 7)" function

Repeated backup failures. Running Windows 10, and when the “Backup and Restore (Windows 7) program is run front the Control Panel, I get the messages:



“Check your backup. The last backup did not complete successfully”.



“Windows Backup failed to get an exclusive lock on the EFI system partition (ESP). This may happen if another application is using files on the ESP.”



“Please retry the operation.”



Each time I retry, I get the same result and messages.

Windows 10 came installed on my Dell Inspiron 15 (500 Series) laptop. I have successfully used the same Backup and Restore (Windows 7) program to “Create a system image”, as well as to “Create a system repair disc”.

Please provide me with some insight and suggested actions.

 

Running windows 10 and lost browser connectivity after installing the 2013 Microsoft Office Suite

running windows 10 preinstalled on a new Dell lap top had no problem with windows browser, no problem installing Chrome, no problem downloading and activating 2013 Microsoft Office programs. BUT lost all browser connectivity after installing the 2013 Microsoft
Office Suite. Internet connectivity confirmed along with DNS, pings, etc.

Should I uninstall the 2013 Microsoft Office Suite?

 

Hi sheddie,

Welcome to the 10forums.

You had 3 crashes, but there is 1 dump file, the others aren't saved?
Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

The mainly cause of the crash is Avast.
Please uninstall Avast using the uninstall instructions and use the built-in Windows Defender.

The other cause is from the compagny Trusteer, please remove or update the software.
Code: 6: kd> lmvm RapportEI64 start end module name fffff800`a22b0000 fffff800`a23284a0 RapportEI64 T (no symbols) Loaded symbol image file: RapportEI64.sys Image path: \??\C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys Image name: RapportEI64.sys Timestamp: Wed Jul 29 21:43:25 2015 (55B92CDD) CheckSum: 0007DDDF ImageSize: 000784A0 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]