Windows 10: BSOD random crash KMODE_EXCEPTION_NOT_HANDLED 0x0000001e intelppm.sys

Discus and support BSOD random crash KMODE_EXCEPTION_NOT_HANDLED 0x0000001e intelppm.sys in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, after i upgraded from windows 7 to windows 10, i am getting those random BSOD screens. First i thought it was my usb wifi adapter, cause it was... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by chaoz64, Aug 6, 2015.

  1. chaoz64 Win User

    BSOD random crash KMODE_EXCEPTION_NOT_HANDLED 0x0000001e intelppm.sys


    Hello, after i upgraded from windows 7 to windows 10, i am getting those random BSOD screens. First i thought it was my usb wifi adapter, cause it was supported only for win 7 , but after upgrade i am still getting those BSOD errors. Can anyone help me where is the problem ? There are dump files, just bother with the last one from 7.8.2015 - that is the new after USB wifi adapter changed.

    :)
     
    chaoz64, Aug 6, 2015
    #1
  2. OnyxT Win User

    Sudden increase in Windows 10 BSODs after updates around 9/7/2017

    It doesn't seem to be crashing in safe mode, but I can't do most of the stuff I'd do normally in safe mode.

    For now, I've gotten 2 more BSODs today. One was after the usual exiting a game scenario (this time the Runescape client) with a KMODE_EXCEPTION_NOT_HANDLED related to intelppm.sys. The second was when I woke up my monitors after they'd turned off due to inactivity,
    but my PC had not yet gone to sleep. That generated an IRQL_LESS_THAN_OR_EQUAL stop code. I have no peripherals to speak of aside from a USB hub and my mouse and keyboard. I've removed the hub and will see if I get errors now.

    Another KMODE_EXCEPTION_NOT_HANDLED related to intelppm.sys BSOD. This is happening pretty reliably when I exit the Runescape client. I have now had a restart without the hub connected, so I'm assuming the drivers are fully unloaded. Will now see if I get another
    BSOD after exiting a game.

    Just got another KMODE_EXCEPTION_NOT_HANDLED, but this time it didn't say that intelppm.sys was what failed. It just had the stop code, no other information. This was with my USB hub disconnected. This BSOD was delayed by a minute or two after exiting a game.

    I'm now up to 4 more BSODs in the span of about an hour. Sometimes they're delayed, like this most recent one, but other times they're immediately after exiting a game. More perplexing is that there was a period where I started and exited Overwatch and Runescape
    about two dozen times, but no BSOD occurred after exiting, or even after a delay.

    Edit: And now I've had another IRQL BSOD while playing a game, not after exiting.
     
    OnyxT, Aug 6, 2015
    #2
  3. Windows 10 Clean Install - Microsoft-Windows-Kernel-Power Event ID: 41 BugcheckCode 30

    Memtest passed without error.

    I tried nirsoft BlueScreenView and it showed some interesting things:

    - Most recent crash caused by driver: intelppm.sys (as well as one earlier crash)

    - DRIVER_VERIFIER_DETECTED_VIOLATION: atikmdag.sys

    - Two other KMODE_EXCEPTION_NOT_HANDLED: Wdf01000.sys

    What would you recommend as a next step?
     
    MikeRotenberg, Aug 6, 2015
    #3
  4. essenbe Win User

    BSOD random crash KMODE_EXCEPTION_NOT_HANDLED 0x0000001e intelppm.sys

    Chaoz64, I have looked at your last few dump files and they all are pretty consistent.

    Code:
    [
     *******************************************************************************
     * *
     * Bugcheck Analysis *
     * *
     *******************************************************************************
     Use !analyze -v to get detailed debugging information.
     BugCheck 1E, {ffffffffc0000005, fffff800ad072140, 0, ffffffffffffffff}
     Probably caused by : intelppm.sys ( intelppm!AcpiCStateIdleCancel+0 )
     Followup: MachineOwner/CODE]
     
     They further name 2 drivers
     
      Code: ffffd001`69069990 fffff800`ae6ef7e4Unable to load image \SystemRoot\System32\drivers\netr28ux.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for netr28ux.sys *** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys netr28ux+0x3f7e4[/quote]  Which is your Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer) , snd
     
      Code: ffffd001`0c469958 fffff800`46654ebbUnable to load image \SystemRoot\system32\DRIVERS\netr7364.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for netr7364.sys *** ERROR: Module load completed but symbols could not be loaded for netr7364.sys netr7364+0x64ebb[/quote]  Which is your Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer)
     
     Please update those wireless drivers, if you can find Windows 10 drivers for them and let's see what we have after that.
     
    essenbe, Aug 7, 2015
    #4
Thema:

BSOD random crash KMODE_EXCEPTION_NOT_HANDLED 0x0000001e intelppm.sys

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