Windows 10: Bsod - random (kernel 41 error)

Attachment 33043

if that link doesn't work... here's this Mega File Upload - 082115-26140-01.dmp


hello, this has been happening recently. can someone help me pls

i get some memory error or a watchdog violation

:)

 

Laptop Randomly Restarts without any warning.

Kernel ID 41:

https://support.microsoft.com/en-in/help/202850...

Usually, if there is no BSOD, shutting down randomly is due to either overheating or a faulty Battery unit.

I remember some BIOS updates led to Random shutdowns in January. Did you apply a BIOS update in the laptop in Feb?

 

Randomly restarting laptop

Kernel ID 41:

https://support.microsoft.com/en-in/help/202850...

Usually, if there is no BSOD, shutting down randomly is due to either overheating or a faulty Battery unit.

I remember some BIOS updates led to Random shutdowns in January. Did you apply a BIOS update in the laptop in Feb?

 

Reaper1234,

Please go to your last post and in the bottom left corner click 'My System Specs'. there is a link there to update your system specs, click it and fill them all out in as much detail as possible. Please list Manufacturer and Model, and list Desktop or Laptop. If it is an OEM, please list the Manufacturer and Model number. Please be sure to list your PSU and CPU cooler. If you would like to know what we would like, please click 'My System Specs' at the bottom left of this post and see mine.

I have looked at many of your dump files, and they are all over the place. Some of the codes indicate a hardware error and some indicate a driver error. Here is basically what I found.

Code: MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041793, The subtype of the bugcheck. Arg2: fffff6bffd7ec9b0 Arg3: 0000000000000034 Arg4: 0000000000000033 Debugging Details:[/quote]

Code: DPC_WATCHDOG_VIOLATION (133) The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. Arguments: Arg1: 0000000000000001, The system cumulatively spent an extended period of time at DISPATCH_LEVEL or above. The offending component can usually be identified with a stack trace. Arg2: 0000000000001e00, The watchdog period. Arg3: 0000000000000000 Arg4: 0000000000000000[/quote]

Code: Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000005, fffff800b6f47a45, ffffd00137455238, ffffd00137454a50} Probably caused by : NTFS.sys ( NTFS!NtfsAcquirePagingResourceExclusive+19 ) Followup: MachineOwner[/quote]

It is going to be most important to fill out your system specs in as much detail as possible..

Please Run Memtest86+





Information Please download from this site only Memtest86+ - Advanced Memory Diagnostic Tool in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.

Also, please right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time.

I would also like you to install software to keep close watch on your CPU and GPU temps. Also, please make sure your Windows Updates are current and working properly. If you are overclocking anything, please set everything back to defaults. Also, please go to Device Manager and see if there are any Yellow Icons or any indications that something is not working properly.

 

Code: DPC_WATCHDOG_VIOLATION (133) The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. Arguments: Arg1: 0000000000000001, The system cumulatively spent an extended period of time at DISPATCH_LEVEL or above. The offending component can usually be identified with a stack trace. Arg2: 0000000000001e00, The watchdog period. Arg3: 0000000000000000 Arg4: 0000000000000000[/quote]

Code: Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000005, fffff800b6f47a45, ffffd00137455238, ffffd00137454a50} Probably caused by : NTFS.sys ( NTFS!NtfsAcquirePagingResourceExclusive+19 ) Followup: MachineOwner[/quote]

It is going to be most important to fill out your system specs in as much detail as possible..

Please Run Memtest86+





Information Please download from this site only Memtest86+ - Advanced Memory Diagnostic Tool in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip [/quote]Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.

Also, please right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time.

I would also like you to install software to keep close watch on your CPU and GPU temps. Also, please make sure your Windows Updates are current and working properly. If you are overclocking anything, please set everything back to defaults. Also, please go to Device Manager and see if there are any Yellow Icons or any indications that something is not working properly. here is this Amazon.com: CybertronPC Patriot GM1293B Desktop (Black/Blue): Computers Accessories

 

Code: DPC_WATCHDOG_VIOLATION (133) The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. Arguments: Arg1: 0000000000000001, The system cumulatively spent an extended period of time at DISPATCH_LEVEL or above. The offending component can usually be identified with a stack trace. Arg2: 0000000000001e00, The watchdog period. Arg3: 0000000000000000 Arg4: 0000000000000000[/quote]

Code: Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000005, fffff800b6f47a45, ffffd00137455238, ffffd00137454a50} Probably caused by : NTFS.sys ( NTFS!NtfsAcquirePagingResourceExclusive+19 ) Followup: MachineOwner[/quote]

It is going to be most important to fill out your system specs in as much detail as possible..

Please Run Memtest86+





Information Please download from this site only Memtest86+ - Advanced Memory Diagnostic Tool in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip [/quote]Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.

Also, please right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time.

I would also like you to install software to keep close watch on your CPU and GPU temps. Also, please make sure your Windows Updates are current and working properly. If you are overclocking anything, please set everything back to defaults. Also, please go to Device Manager and see if there are any Yellow Icons or any indications that something is not working properly. to add onto that, it's also not letting me open device manager. Any reason for that? it says some mmc error

 

MMC Is the Management console. If you need to know what's in your computer download and install Speccy Speccy - System Information - Free Download , then please put the components in the 'My System Specs' at the bottom left of your last post.

 

edited it in. how do i fix the mmc error? also, what else did you find?

 

Let's just start with the tests I suggested above. Please monitor your CPU temps at all times. You mention 54°C in your system specs. Is that idle temps? What CPU cooler do you have? If you are overclocking, set everything to default.