Windows 10: BSOD randomly browsing internet; ntoskrnl.exe

Been typing something when BSOD happened. IRQL_NOT_LESS_OR EQUAL.

bluescreenview points to ntoskrnl.exe+14e2e0

I have recently replaced my CPU, CPU cooler, and moved RAM around in slots to fit the cooler easier. I think one of the ram slots used to give me issues earlier.

It wasn't very cheap, so I'm pissed that new hardware may be screwed up.

dumps as requested by stickythread are attached.

please help.

Attachment 43156

:)

 

BSOD unexpected store exception

For the last two weeks i have randomly BSOD errors, all of them are 'unexpected store exception' but the 'cased by driver' is change all the time, sometimes is 'ntoskrnl.exe', sometimes 'fileinfo.sys -100' etc.

here is the last minidump

I have tried all the troubleshooting provided in microsoft site.

I have tried sfc scan, dsim, updating drivers,... the results showed no error and that everything is fine, but still every day i have BSOD.

What could be the cause for all of the BSOD and how can i fix that?

here is attachments for one of the minidumps and msinfo

minidump

thanks

 

BSOD need help

I keep getting a BSOD randomly, but typically when the computer is running a bigger application. I wiped the hard drive and reinstalled the OS to make sure it wasn't software related. All hardware is less than 6 months old. Below is a link to the minidump
files. It appears to be caused by driver ntoskrnl.exe. Anyone have any ideas as to what is causing my problem? Thanks.

Computer crash – Google Drive

 

Hi Kaiketsu,

Please remove MSI software, some are known for causing BSOD's.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

• Uninstall Daemon Tools
• Download the SPTD standalone installer and follow these steps:
  • Double click the executable to open it
  • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

The saved dump file is a 0x1A(MEMORY_MANAGEMENT) caused by a driver that tried to write data to the memory.
Code: IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: ffffd001b1ebf858, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff802d7cb7320, address which referenced memory[/quote] Following is a list of outdated drivers, for about 50% of the drivers I have no update source.
Please check Realtek, Intel and Malwarebytes for updates, other drivers you need to search yourself.
Code: WPRO_41_2001 WPRO_41_2001.sys Mon Nov 07 22:04:48 2011 (4EB847F0) //CACE Technologies WinPcap Packet Driver tap0901t tap0901t.sys Wed Sep 16 08:02:43 2009 (4AB07F83) // TAP-Win32 Adapter v9 (wifi) SC808HDV64 SC808HDV64.sys Tue Oct 08 11:33:45 2013 (5253D179) // HD Audio PCI-e Audio device MBfilt64 MBfilt64.sys Fri Jul 31 05:40:32 2009 (4A7267B0) // Realtek HD Audio driver mbam mbam.sys Wed Sep 03 19:50:25 2014 (540754E1) // Malwarebytes driver ISCTD64 ISCTD64.sys Tue Nov 27 20:52:34 2012 (50B51A02) // Intel driver ISCTD64 ISCTD64.sys Tue Nov 27 20:52:34 2012 (50B51A02) // Intel driver ikbevent ikbevent.sys Tue Jan 08 20:34:06 2013 (50EC74AE) // Intel driver HECIx64 HECIx64.sys Mon Dec 17 20:32:21 2012 (50CF7345) // Intel driver ew_jubusenum ew_jubusenum.sys Thu Nov 24 12:30:19 2011 (4ECE2ACB) // Huawei mobile driver csravrcp csravrcp.sys Thu Dec 22 17:56:03 2011 (4EF36123) // Bluetooth csrbthav csrbthav.sys Thu Feb 23 08:05:58 2012 (4F45E556) // Bluetooth CsrBtPort CsrBtPort.sys Mon Feb 27 11:27:30 2012 (4F4B5A92) // Bluetooth csrpan csrpan.sys Thu Dec 22 17:56:22 2011 (4EF36136) // Bluetooth csrserial csrserial.sys Thu Dec 22 17:56:09 2011 (4EF36129) // SPP device? csrusb csrusb.sys Thu Feb 23 08:05:42 2012 (4F45E546) // USB driver for bluetooth csrusbfilter csrusbfilter.sys Thu Feb 23 08:05:43 2012 (4F45E547) // USB filter driver[/quote]

 

Thank you. The bluetooth driver is a CSR harmony stack which IIRC has no updates, but I'll try to uninstall the MSI software and Deamon Tools and update the drivers.

 

Guys.. Since my first post, the situation calmed, so I changed nothing.

But for last few days, I'm being SHOWERED with Bluescreens, some I've never seen before, like MEMORY_MANAGEMENT, or SYSTEM_SERVICE_EXCEPTION.

I deleted demon tools today and uninstalled MSI software. I also tried to update the drivers, but some I can't find.

New log included.

Please check it out... *Sad I'm clueless what's wrong.

 

Out of 6 there are 5 different error codes.
1 of them was unable to produce a minidump
Code: Event[46830]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2015-11-23T22:46:39.000 Event ID: 1005 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: Kaiketsu Description: Unable to produce a minidump file from the full dump file[/quote] Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial.

I suggest to test your memory and all your hard drives.





Diagnostic Test

RAM TEST


Run MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





Diagnostics Test

HDD TEST


Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html



Note Do not run SeaTools on an SSD as the results will be invalid.



Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html



Run HDTune to scan for errors, health and benchmark.
Let me know what the results are, prefered screenshots.

NTFS and FLTMGR are drivers for the Windows file system.
This sometimes results in a failing/faulty hard drive or something related to the hard drive is problematic.
Code: ffffd000`21dbe628 fffff800`a0f06a3a FLTMGR!FltpGetFileNameInformation+0x4ba ffffd000`21dbe768 fffff800`a19c64d8 NTFS!NtfsCommonQueryInformation+0xd38 ffffd000`21dbe808 fffff800`a190ee0f NTFS!NtfsInitializeTopLevelIrp+0x3f ffffd000`21dbe848 fffff800`a19c56d2 NTFS!NtfsFsdDispatchSwitch+0x232 ffffd000`21dbe8c8 fffff800`a19c5797 NTFS!NtfsFsdDispatchWait+0x57 ffffd000`21dbec58 fffff800`a0f06a3a FLTMGR!FltpGetFileNameInformation+0x4ba ffffd000`21dbedf8 fffff800`a0f06ab6 FLTMGR!FltpGetFileNameInformation+0x536 ffffd000`21dbee28 fffff800`a0f02a40 FLTMGR!FltPerformSynchronousIo+0x330[/quote]

 

Hello.

I ran memtest86+ for 8 hours. No errors at all.

Cannot use seatools since I have an SSD.

HDTune:

Attachment 50842

Attachment 50843

Checkdisk:

Attachment 50845

Two new BSODs yesterday; this time both were MEMORY_MANAGEMENT.

Including a new dump (including the two newest ones).

One happened when logging in to Win10, the other - randomly when browsing.

cheers.

Attachment 50847

 

Please make screenshots of your installed programs and post the screenshots.

This sptd2.sys driver is known for causing bluescreens because it is very poor coded.
I can't however find a program that uses this driver, but the logs do not always show all the installed software.
Code: sptd2 sptd2 c:\windows\system32\drivers\sptd2.sys[/quote]

 

Here it goes:

Attachment 50857
Attachment 50858
Attachment 50859
And another BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Dump attached.


Attachment 50860

 

Maybe it's this one?

Attachment 50862

because...

Attachment 50863

the dates fit

 

Please make a screenshot of the properties from the sptd2, for the date modified and created.

Please also show the date of installation of the programs, this requires new screenshots.

 

Attachment 50865

(16 sierpnia = 16th august)

(it's before migrating to win10)

 

According to my data, there is a 14 days difference in the date
Code: 1: kd> lmvm sptd2 start end module name fffff801`bf9f0000 fffff801`bfa3d000 sptd2 (deferred) Image path: \SystemRoot\System32\Drivers\sptd2.sys Image name: sptd2.sys Timestamp: Sun Aug 02 18:18:50 2015 (55BE42EA) CheckSum: 0002D006 ImageSize: 0004D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] In the last crash, the Realtek network driver has been flagged.
Please update this driver.
Driver Reference Table - rt640x64.sys
Code: *** WARNING: Unable to verify timestamp for rt640x64.sys *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys 1: kd> lmvm rt640x64 start end module name fffff801`c2ca0000 fffff801`c2d7a000 rt640x64 T (no symbols) Loaded symbol image file: rt640x64.sys Image path: \SystemRoot\System32\drivers\rt640x64.sys Image name: rt640x64.sys Timestamp: Thu Jul 09 08:30:41 2015 (559E1511) CheckSum: 000E1B5F ImageSize: 000DA000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

Thanks, updating the realtek right now.

Updated!
Hope it's the right one:

Attachment 50870

Oh and here's the instalation order:

Attachment 50867
Attachment 50868
Attachment 50869