Windows 10: BSOD randomly occurs, even after clean install

A few days ago I began having random freezes and crashes with my PC (not BSOD), and during troubleshooting I opted to reinstall my OS at some point, to cover all bases. I have since fixed the freezing and crashing-my hard drive that I use for secondary storage had gone bad-I started getting blue screens after the fresh install. I tried sifting through event viewer to find a common trend, but the blue screens weren't always the same error, and I couldn't figure out how to use the Windows Debugger properly. In the end, I just performed another clean install, wiping everything. The clean install has not fixed the problem though.

I ran a single memtest pass on my ram, with both of the sticks in, but that came up with no errors. (Should I have done more passes?) My SSD reports good health in crystaldiskinfo and the manufacturer's utility (sandisk). My motherboard settings are almost stock-I turned off my overclocks, the hard drives are set to AHCI.

I'm getting the blue screens randomly, even while idle. The first happened right on the desktop a few seconds after logging in.

Any thoughts? I've attached the file as requested for this forum, and some of the memory dumps (there were a lot so I only put a few).
Thanks in advance.

:)

 

Randomly Occuring BSOD

Hi,

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Rob Brown -
Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

 

Randomly Occuring BSOD

I've been getting blue screens at various moments. Sometimes they occuring while Windows is booting, and sometimes they occur during general use. I went from Windows 8.1 to Windows 10 from the free upgrade.

Here are my minidumps and ouput of MSinfo

BSODPost.zip

 

Hi nun ,

Please update the system specs in the "My Computer" section:
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Site Use Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums


Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

1) With the multiple clean installs did you consider switching to UEFI?
There were 3 BSOD mini dump files and when debugged they did not display a definitive misbehaving driver.
The bugchecks were:
A
D1
133

2) Perform the following steps:
For all steps please post images into the thread.
If there are any problem posting images please use one drive or drop box share links.

3) Open administrative command prompt and type or copy and paste:
4) sfc /scannow
5) dism /online /cleanup-image /restorehealth
6) chkdsk /scan
7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

8) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.
Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool
The testing is done not by time but by passes.
The more passes the better.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a test pass when there is malfunctioning RAM.
There is 8 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM BSOD Tutorials

9) For any new BSOD please run this log collector and post a zip into the thread:
log collector v2-beta06.zip

10) Sometimes there are problems in the bios that produce bsod. The BIOS: Version/Date American Megatrends Inc. P2.90, 7/11/2013 SMBIOS Version 2.7
11) Please check to see if this is the most up to date version.
12) Open the website for the computer or motherboard manufacturer to view the drivers and bios and post a URL or hyperlink for each into the thread.
13) To ensure that there are no improper bios settings please reset the bios.
How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

14) Make sure that there is no over clocking while troubleshooting.

15) Run HDTune: HD Tune website
to check the health,
scan for errors, no quick scan but full scan
run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark incl. following
transfer rate,
access time,
burst rate,
cpu usage.
Take Screenshot in Windows 10 General Tips Tutorials

 

Here is the copy paste from step 7:


Microsoft Windows [Version 10.0.16299.15]
(c) 2017 Microsoft Corporation. All rights reserved.


C:\Windows\system32>sfc /scannow


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.


C:\Windows\system32>dism /online /cleanup-image /restorehealth


Deployment Image Servicing and Management tool
Version: 10.0.16299.15


Image Version: 10.0.16299.15


[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.


C:\Windows\system32>chkdsk /scan
The type of the file system is NTFS.


Stage 1: Examining basic file system structure ...
114944 file records processed.
File verification completed.
1478 large file records processed.
0 bad file records processed.


Stage 2: Examining file name linkage ...
107 reparse records processed.
165396 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
107 reparse records processed.


Stage 3: Examining security descriptors ...
Security descriptor verification completed.
25227 data files processed.
CHKDSK is verifying Usn Journal...
36903584 USN bytes processed.
Usn Journal verification completed.


Windows has scanned the file system and found no problems.
No further action is required.


249033727 KB total disk space.
23944292 KB in 85180 files.
74700 KB in 25228 indexes.
0 KB in bad sectors.
226003 KB in use by the system.
65536 KB occupied by the log file.
224788732 KB available on disk.


4096 bytes in each allocation unit.
62258431 total allocation units on disk.
56197183 allocation units available on disk.


C:\Windows\system32>

 

Here are photos of the cmd prompt responses (please forgive the quality)

 

Had some more blue screens. Here is the log collector zip.

Also, thank you so much for you help.

 

Here is a link to the BIOS download page for my motherboard. The current UEFI Version I have installed is P2.90, which is the latest non-beta BIOS version.

Here is a link to the motherboard's driver download page.

I've loaded my UEFI Defaults in my BIOS, and made sure there are no overclocks applied.

I'll be running the Memtest now, overnight.

 

Please run the log collector > view folder on desktop > zip > post into the thread for troubleshooting

 

Sorry, posted the wrong zip. Here is the right one.

 

There were 5 BSOD mini dumps debugged and there were no definitive misbehaving drivers.

1) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > under startup and recovery click settings > under system failure > un-check automatically restart

2) Open device manger > click view > show hidden devices > expand all rows > look for an icon that is a yellow triangle with a black exclamation mark > post images into the thread

Code: 1/12/2018 7:19 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 133 P2: 0 P3: 501 P4: 500 P5: fffff8002ac91370 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-7218-01.dmp \\?\C:\Windows\TEMP\WER-11453-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4006.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4025.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4026.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_d338139556c6c254e2db6223cd8597e3d497b576_00000000_cab_0ff840d1 Analysis symbol: Rechecking for solution: 0 Report Id: fe27d41c-750e-4d6a-bffb-1b1a6ee5fe99 Report Status: 2049 Hashed bucket:1/12/2018 7:19 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 133 P2: 0 P3: 501 P4: 500 P5: fffff8002ac91370 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-7218-01.dmp \\?\C:\Windows\TEMP\WER-11453-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4006.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4025.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4026.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_d338139556c6c254e2db6223cd8597e3d497b576_00000000_02904035 Analysis symbol: Rechecking for solution: 0 Report Id: fe27d41c-750e-4d6a-bffb-1b1a6ee5fe99 Report Status: 4 Hashed bucket:1/13/2018 12:07 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 133 P2: 1 P3: 1e00 P4: fffff80362278370 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-7437-01.dmp \\?\C:\Windows\TEMP\WER-9859-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32C8.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3316.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3317.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_d15f209168c9a096e73e330ff465c21c1fbfdb7_00000000_cab_0f70342f Analysis symbol: Rechecking for solution: 0 Report Id: 3c5b6fdf-5467-4394-9280-a26d69a7066c Report Status: 2049 Hashed bucket:1/13/2018 12:07 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 133 P2: 1 P3: 1e00 P4: fffff80362278370 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-7437-01.dmp \\?\C:\Windows\TEMP\WER-9859-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32C8.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3316.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3317.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_d15f209168c9a096e73e330ff465c21c1fbfdb7_00000000_029c3325 Analysis symbol: Rechecking for solution: 0 Report Id: 3c5b6fdf-5467-4394-9280-a26d69a7066c Report Status: 4 Hashed bucket:1/12/2018 11:08 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 139 P2: 3 P3: ffffbf0d16bd3d10 P4: ffffbf0d16bd3c68 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-6343-01.dmp \\?\C:\Windows\TEMP\WER-10140-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3548.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3558.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3568.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_6eac19d2112d2da94bd51ee683795608b1910_00000000_cab_13783c3d Analysis symbol: Rechecking for solution: 0 Report Id: 52b9aff2-11f8-4999-a002-16eab58b6fea Report Status: 2049 Hashed bucket:1/12/2018 11:08 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 139 P2: 3 P3: ffffbf0d16bd3d10 P4: ffffbf0d16bd3c68 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-6343-01.dmp \\?\C:\Windows\TEMP\WER-10140-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3548.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3558.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3568.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_139_6eac19d2112d2da94bd51ee683795608b1910_00000000_02a43567 Analysis symbol: Rechecking for solution: 0 Report Id: 52b9aff2-11f8-4999-a002-16eab58b6fea Report Status: 4 Hashed bucket:1/12/2018 11:13 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 13b P2: 1 P3: ffff8a8d20fd0500 P4: 0 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-6640-01.dmp \\?\C:\Windows\TEMP\WER-9859-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3596.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER35A6.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER35B7.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_13b_fec465e8fc9fb33fd152d4bbad1a6057fd7fa_00000000_cab_134436b0 Analysis symbol: Rechecking for solution: 0 Report Id: b42c4098-d8f8-410e-833d-98ad37827935 Report Status: 2049 Hashed bucket:1/12/2018 11:13 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 13b P2: 1 P3: ffff8a8d20fd0500 P4: 0 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-6640-01.dmp \\?\C:\Windows\TEMP\WER-9859-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3596.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER35A6.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER35B7.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_13b_fec465e8fc9fb33fd152d4bbad1a6057fd7fa_00000000_02a835b6 Analysis symbol: Rechecking for solution: 0 Report Id: b42c4098-d8f8-410e-833d-98ad37827935 Report Status: 4 Hashed bucket:1/13/2018 12:00 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 1 P3: 2 P4: 1 P5: fffff802bec73044 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-7093-01.dmp \\?\C:\Windows\TEMP\WER-10750-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E03.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E22.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E32.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_44fcb0ce56b94af3935841a1c9e19aa825ba1ab_00000000_cab_10483ebe Analysis symbol: Rechecking for solution: 0 Report Id: c1f23e9a-85d6-4deb-a581-b9049a136ede Report Status: 2049 Hashed bucket:1/13/2018 12:00 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 1 P3: 2 P4: 1 P5: fffff802bec73044 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-7093-01.dmp \\?\C:\Windows\TEMP\WER-10750-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E03.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E22.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E32.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_44fcb0ce56b94af3935841a1c9e19aa825ba1ab_00000000_029c3e31 Analysis symbol: Rechecking for solution: 0 Report Id: c1f23e9a-85d6-4deb-a581-b9049a136ede Report Status: 4 Hashed bucket:1/12/2018 7:40 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 31d P3: 2 P4: 0 P5: fffff803b419b3b9 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-6812-01.dmp \\?\C:\Windows\TEMP\WER-10453-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3633.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3642.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3653.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_31208d699f6e8955b8096fa8f9e3fd9f6e5b187_00000000_cab_0fac36ee Analysis symbol: Rechecking for solution: 0 Report Id: d615333f-1a4f-4076-b575-93e133ace90a Report Status: 2049 Hashed bucket:1/12/2018 7:40 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 31d P3: 2 P4: 0 P5: fffff803b419b3b9 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-6812-01.dmp \\?\C:\Windows\TEMP\WER-10453-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3633.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3642.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3653.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_31208d699f6e8955b8096fa8f9e3fd9f6e5b187_00000000_02a83652 Analysis symbol: Rechecking for solution: 0 Report Id: d615333f-1a4f-4076-b575-93e133ace90a Report Status: 4 Hashed bucket:1/12/2018 7:09 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: 2b0 P3: 2 P4: 0 P5: fffff80e47e9c4f7 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-6375-01.dmp \\?\C:\Windows\TEMP\WER-10203-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3539.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3558.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3568.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_d1_e19454e34a641f4126fdf0a61d29d2232247bae_00000000_cab_0f88371d Analysis symbol: Rechecking for solution: 0 Report Id: 03e19ca7-98a6-4cc4-b376-423d121793b3 Report Status: 2049 Hashed bucket:1/12/2018 7:09 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: 2b0 P3: 2 P4: 0 P5: fffff80e47e9c4f7 P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\011218-6375-01.dmp \\?\C:\Windows\TEMP\WER-10203-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3539.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3558.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3568.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_d1_e19454e34a641f4126fdf0a61d29d2232247bae_00000000_02c03567 Analysis symbol: Rechecking for solution: 0 Report Id: 03e19ca7-98a6-4cc4-b376-423d121793b3 Report Status: 4 Hashed bucket:[/quote]

 

I couldn't find any devices with that mark. Photos attached.

 

I had another blue screen, it mentioned "storport.sys". Photo and log attached.

 

Did not see the attachment for the latest bsod in this link.

 

Open file explorer > this PC > C: > search for: C:\Windows\MEMORY.DMP
Post a zip into the thread.