Windows 10: BSOD randomly occurs

I have had the BSOD occurring randomly for the past several days. The computer will just shut down.

:)

 

Randomly Occuring BSOD

Hi,

If you need to check for malware here are my recommendations - these will allow you to do a thorough check and removal without ending up with a load of spyware programs running resident which can cause as many issues as the malware and maybe harder to detect
as the cause.

No one program can be relied upon to detect and remove all malware. Added that often easy to detect malware is often accompanied by a much harder to detect and remove payload. So its better to be overly thorough now than to pay the high price later. Check with
these to an extreme overkill point.

How do I find and remove a virus?

http://windows.microsoft.com/en-US/windows-8/how-find-remove-virus

TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN it will show any infections in the report after running - if it will not run change the name from tdsskiller.exe to tdsskiller.com. Whether it finds anything or not
does not mean you should not check with the other methods below.

Anti-rootkit utility TDSSKiller

Microsoft Safety Scanner

Safety Scanner - Windows Defender Security Intelligence

Malwarebytes - free

Malwarebytes for Windows

SuperAntiSpyware Portable Scanner - Free

SUPERAntiSpyware - SUPERAntiSpyware Portable Scanner

AdwCleaner

http://www.bleepingcomputer.com/download/adwcleaner/



Hitman Pro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).

HitmanPro.Alert Ransomware Prevention, Secondary Scanner and Zero-Day Exploit Protection | hitmanpro.com

What is Windows Defender Offline?

http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline

Windows Defender Offline system requirements

http://windows.microsoft.com/en-US/windows/windows-defender-offline-system-requirements

--------------------------------------------------------

If needed here are some online free scanners to help

Online Malware Detection

----------------------------------

http://www.kaspersky.com/virusscanner

Other Free online scans

antivirus free online scan - Google Search

Hope this helps.

--------------------------------------------------------------------------------------------

Rob Brown -
Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

 

Randomly Occuring BSOD

I've been getting blue screens at various moments. Sometimes they occuring while Windows is booting, and sometimes they occur during general use. I went from Windows 8.1 to Windows 10 from the free upgrade.

Here are my minidumps and ouput of MSinfo

BSODPost.zip

 

Please upload the zip file again, it looks like most of the dump files are corrupt.

 

If I need to perform a new dump, please let me know.Attachment 37330

 

It is prefered when you had a new BSOD with a dump file (located at {windows partition}\windows\minidump\).
But if you have multiple daily, please just 1 or 2.

 

My computer just gave me the BSOD again. It was just sitting idle for a few minutes and went to BSOD. Then, during reboot it did it a second time. It also said to read Critical_Process_Died information? The new dump file is attached.

 

Please confirm there is a dump file saved at {windows partition}\windows\minidump\.
I can only read 1 dump of the 4 in the zip file due to a size mismatch or corruption.

For now, there are 2 things I need you to do
1.
Please do the following:

• Open an admin command prompt
• Copy/paste "sfc/scannow" (without quotes) and press enter
• When it finished reboot your system
• Open again an admin command prompt
• Enter sfc/scannow again

If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

2.
Please do the following:

• Open taskmanager
  • Go to the tab startup
  • disable everything
• Search msconfig and open it
  • Go to the tab services
  • Check 'hide microsoft services'
  • Uncheck all other services
  • Click apply and click ok
• Reboot if asked

See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.

 

I completed the scannow and restarted and did scannow again and it did say, "Windows Resource Protection did not find any integrity violation". I have not completed any of you #2 items yet. I did look in the /minidump file and there are 4 .dmp files in it. The latest is dated 9/11/2015, but it has 0 KB. The previous one dated 9/10/2015 has 277 KB, but I am not able to upload it to this thread?

If you need me to do anything else to get you some specific file to look at, please let me know.

I will now start working on item #2 you suggested.

 

You cannot upload dump files directly if that is what you're trying, because of that you need to zip it and upload the zip.
Also, please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial