Windows 10: BSOD since 23/07, Critical Error Kernel Power- event ID 41

Morning/Evening All,

New to the forums here but I was really hoping someone could help me. Since the 23/07/19, my laptop has suddenly started to suffer random BSODs. It will suddenly turn off, and then attempt to turn on again every two seconds but crash again after reaching windows, before I manually turn it off. If I do so, I must leave the computer for approximately 10 minutes before it will reach windows without crashing.

If I start the laptop immediately after forcing it to end the crash-turn on cycle, it will open the BIOS in an attempt to repair itself, but will fail to do so. Whilst in the BIOS, it will not crash. However, as soon as I try to run windows 10 it will crash, which leads me to believe it is a software problem, although I have minimal experience with computers.

If I leave the laptop then restart it after 10 minutes, it will run normally again until its next crash. It has so far crashed 5 times, 4 of those during playing a game ( it was 2 different games that it occured in so I don't believe the game is causing it) and once without ( which leads me to believe the video card might not be causing it). When a game runs, the laptop has crashed anywhere between 5 to 20 minutes from running the programme, whilst it crashed without after approximately 3 hours.

I have updated video card drivers, run sfc /scannow and used windows 10 debloater in an attempt to stop this, but it has not prevented it. After using event viewer I noticed that, each time it crashes, it displays the same processes immediately prior to doing so:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 27/07/2019 18:11:10
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Ash-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2019-07-27T17:11:10.322159900Z" />
<EventRecordID>71783</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ash-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 27/07/2019 18:11:10
Event ID: 6
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Ash-PC
Description:
File System Filter 'npsvctrig' (10.0, ‎2094‎-‎02‎-‎20T11:14:30.000000000Z) has successfully loaded and registered with Filter Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2019-07-27T17:11:10.285430400Z" />
<EventRecordID>71782</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ash-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">10</Data>
<Data Name="DeviceVersionMinor">0</Data>
<Data Name="DeviceNameLength">9</Data>
<Data Name="DeviceName">npsvctrig</Data>
<Data Name="DeviceTime">2094-02-20T11:14:30.000000000Z</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 27/07/2019 18:11:10
Event ID: 6
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Ash-PC
Description:
File System Filter 'BdSpy' (6.3, ‎2015‎-‎09‎-‎23T09:06:40.000000000Z) has successfully loaded and registered with Filter Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2019-07-27T17:11:10.212179400Z" />
<EventRecordID>71781</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ash-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">6</Data>
<Data Name="DeviceVersionMinor">3</Data>
<Data Name="DeviceNameLength">5</Data>
<Data Name="DeviceName">BdSpy</Data>
<Data Name="DeviceTime">2015-09-23T09:06:40.000000000Z</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 27/07/2019 18:11:10
Event ID: 6
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Ash-PC
Description:
File System Filter 'BdAgent' (10.0, ‎2016‎-‎05‎-‎17T10:30:50.000000000Z) has successfully loaded and registered with Filter Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2019-07-27T17:11:10.208957000Z" />
<EventRecordID>71780</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ash-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">10</Data>
<Data Name="DeviceVersionMinor">0</Data>
<Data Name="DeviceNameLength">7</Data>
<Data Name="DeviceName">BdAgent</Data>
<Data Name="DeviceTime">2016-05-17T10:30:50.000000000Z</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 27/07/2019 18:11:10
Event ID: 6
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Ash-PC
Description:
File System Filter 'FileCrypt' (10.0, ‎2070‎-‎12‎-‎16T00:13:56.000000000Z) has successfully loaded and registered with Filter Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2019-07-27T17:11:10.203850800Z" />
<EventRecordID>71779</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ash-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">10</Data>
<Data Name="DeviceVersionMinor">0</Data>
<Data Name="DeviceNameLength">9</Data>
<Data Name="DeviceName">FileCrypt</Data>
<Data Name="DeviceTime">2070-12-16T00:13:56.000000000Z</Data>
</EventData>
</Event>


These same events have occured during exactly the same second each time it has crashed. Right now I am unsure how to solve the problem. I am half-convinced that it was a windows update that has gone wrong but, due to my poor contingency planning, I haven't got a restore point anywhere near this date and so cannot try to restore my laptop to before it. Please let me know if any of you require any further information, and I will try to provide it as best I can. Any help will be gratefully appreciated and thank you in advance to all who reply.

Kind Regards
Ash

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Win 10 Pro BSOD Critical Event Id Kernel-Power 41 (63)

My PC is crashing repeatedly. It suffers numerous BSODs spontaneously, intermittently, unexpectedly & improperly as recorded in Event Viewer System Log as follows:

Critical 29/08/2018 19:37:09 Kernel-Power
41 (63)

Critical 29/08/2018 19:25:26 Kernel-Power
41 (63)

Critical 29/08/2018 19:05:56 Kernel-Power
41 (63)

Critical 29/08/2018 18:49:55 Kernel-Power
41 (63)

Critical 29/08/2018 18:47:23 Kernel-Power
41 (63)

Critical 29/08/2018 18:28:32 Kernel-Power
41 (63)

Critical 29/08/2018 17:51:16 Kernel-Power
41 (63)

Critical 29/08/2018 16:57:45 Kernel-Power
41 (63)

Critical 29/08/2018 12:05:36 Kernel-Power
41 (63)

Critical 29/08/2018 11:51:35 Kernel-Power
41 (63)

Critical 28/08/2018 18:26:46 Kernel-Power
41 (63)

Critical 28/08/2018 17:55:01 Kernel-Power
41 (63)

Critical 28/08/2018 17:24:04 Kernel-Power
41 (63)

Critical 28/08/2018 08:49:32 Kernel-Power
41 (63)

Critical 28/08/2018 08:41:52 Kernel-Power
41 (63)

The BSOD screens imparted words to effect as follows:

Driver_IRQL_Not_Less_Than_Or_Equal

Bad Pool Header

Memory Management

Attempted to write to readonly memory

Bad system config info

Driver_IRQL_Not_Less_Than_Or_Equal

 

Kernel-Power Event ID 41 Task 63

Hello,

The kernel power event ID 41 error may happen when the computer is shut down, or it restarts unexpectedly.

To help resolve your concern, kindly follow the steps created by Nyima Yonten on this

post.

Do let us know if you need further assistance.