Windows 10: BSOD stop codes: VIDEO_DXGKRNL_FATAL_ERROR & PNP_DETECTED_FATAL_ERROR one after the other

Hi! I'm using Acer Nitro 5 AN515- 57 laptop running on i5-1100H with RTX 3050. It came with Win10 and I upgraded to Win11, 10 months ago. I've been getting BSOD for a couple of months now with the following stop codes: VIDEO_DXGKRNL_FATAL_ERROR & PNP_DETECTED_FATAL_ERROR. These usually happen randomly, I haven't been able to pin point any specific action during my usage that has directly caused this. Also important to add: I play some HEAVY GAMES on this but haven't gotten a BSOD during that.How these errors generally happen: I get the VIDEO_DXGKRNL_FATAL_ERROR error first and then it does

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Stop code: Video_DXGKRNL_FATAL_ERROR restarting computer





I have a coworker who keeps getting this message and her laptop restarts at seemingly random times. I followed all the steps from www.windows.com/stopcode yet it continues to restart randomly. It is an MSI laptop running Windows 10. I noticed (as in the
image above) that the Stop code is for Video_DXGKRNL_FATAL_ERROR so I both updated the drivers and rolled back video drivers after updating them did not stop this issue. Does anyone have any suggestions?

Moved from: [Windows / Windows 10 / Devices & drivers]

 

BSOD pnp_detected_fatal_error

(minidmp, msinfo, speccy)

I'm having some trouble resolving this one on my own. I got the pnp_detected_fatal_error stop error while trying to resolve a USB HDD drive issue. The devices would appear and disappear repeatedly until the stop error occurred.

Any help would we greatly appreciated. TIA

 

BSoD with error code VIDEO_DXGKRNL_FATAL_ERROR

I am using Acer Aspire 7 (A75-51G-51H8) with i5-9300H processor and GTX 1650ti. From early September my laptop keeps getting into BSoD with error code: VIDEO_DXGKRNL_FATAL_ERROR. I have already reset my device. The frequency has decreased (probably because I do not have any graphics hungry programs anymore). But it still keeps occurring. Please help. I am attaching the last few minidumps if they are of any help. Thank you.

Current Update Versions:
Intel UHD Driver: 27.20.100.8280
Nvidia Driver: 31.0.15.2225

Windows Update: KB5018410 (OS Build: 19044.2130)