Windows 10: BSOD StopCode Page Fault in Nonpaged Areas

@zbook I ran as suggested, however it is not in the event log!!!

 

The C: results were in the event viewer.
Which drive or partition did not appear in event viewer?
were both chkdsk and wininit checked?

 

@zbook Had another look and found the results:

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 05/12/2017 19:15:23
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: -Win10
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows 10.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
404224 file records processed.

File verification completed.
5329 large file records processed.

0 bad file records processed.


Stage 2: Examining file name linkage ...
1673 reparse records processed.

484100 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered to lost and found.

1673 reparse records processed.


Stage 3: Examining security descriptors ...
Cleaning up 92 unused index entries from index $SII of file 0x9.
Cleaning up 92 unused index entries from index $SDH of file 0x9.
Cleaning up 92 unused security descriptors.
Security descriptor verification completed.
39939 data files processed.

CHKDSK is verifying Usn Journal...
22181600 USN bytes processed.

Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...
404208 files processed.

File data verification completed.

Stage 5: Looking for bad, free clusters ...
21265563 free clusters processed.

Free space verification is complete.

Windows has scanned the file system and found no problems.
No further action is required.

153599999 KB total disk space.
67891452 KB in 218056 files.
144088 KB in 39940 indexes.
0 KB in bad sectors.
502207 KB in use by the system.
65536 KB occupied by the log file.
85062252 KB available on disk.

4096 bytes in each allocation unit.
38399999 total allocation units on disk.
21265563 allocation units available on disk.

Internal Info:
00 2b 06 00 a6 ef 03 00 26 97 07 00 00 00 00 00 .+......&.......
41 01 00 00 48 05 00 00 00 00 00 00 00 00 00 00 A...H...........

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-12-05T19:15:23.551551600Z" />
<EventRecordID>7934</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>-Win10</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows 10.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
404224 file records processed.

File verification completed.
5329 large file records processed.

0 bad file records processed.


Stage 2: Examining file name linkage ...
1673 reparse records processed.

484100 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered to lost and found.

1673 reparse records processed.


Stage 3: Examining security descriptors ...
Cleaning up 92 unused index entries from index $SII of file 0x9.
Cleaning up 92 unused index entries from index $SDH of file 0x9.
Cleaning up 92 unused security descriptors.
Security descriptor verification completed.
39939 data files processed.

CHKDSK is verifying Usn Journal...
22181600 USN bytes processed.

Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...
404208 files processed.

File data verification completed.

Stage 5: Looking for bad, free clusters ...
21265563 free clusters processed.

Free space verification is complete.

Windows has scanned the file system and found no problems.
No further action is required.

153599999 KB total disk space.
67891452 KB in 218056 files.
144088 KB in 39940 indexes.
0 KB in bad sectors.
502207 KB in use by the system.
65536 KB occupied by the log file.
85062252 KB available on disk.

4096 bytes in each allocation unit.
38399999 total allocation units on disk.
21265563 allocation units available on disk.

Internal Info:
00 2b 06 00 a6 ef 03 00 26 97 07 00 00 00 00 00 .+......&amp;.......
41 01 00 00 48 05 00 00 00 00 00 00 00 00 00 00 A...H...........

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>

 

So after 4 days without a BSOD, this evening it happened again:

I have attached the zip, if this will help

 

1) When possible please post an image of the Memtest86+ version 5.01 test result for 8 or more passes.

The Graphics driver had stopped responding and successfully recovered 3 times with the last event on 12/5/2017.


2) Uninstall the Nvidia graphics driver using DDU.

The best source to replace the Nvidia graphics driver is from the computer manufacturer's website.
If the driver is not available the next best source is the Nvidia website.
If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.
Official Display Driver Uninstaller DDU Download
Display Driver Uninstaller Download version 17.0.7.2
Display Driver Uninstaller: How to use - Windows 7 Help Forums
NVIDIA

3) Uninstall Mcafee using the Mcafee uninstall tool:
Antivirus Software, Internet Security, Spyware and Malware Removal McAfee

4) Turn on Windows defender

5) If there are no recurrent BSOD for 1 -2 weeks you can reinstall Mcafee AV. If there are BSOD then uninstall it again and find another AV product. If there are no BSOD then you can continue using Mcafee AV.

 

@zbook, content with the action you are requesting, however slightly unsure about the graphics driver, I have checked out the W7 instructions, I assume I download the drivers before uninstalling, and after the re-start run the Nvidia install file, however won't W10 install it's own drivers on re-start?

 

Drivers can be downloaded to the desktop and installed after uninstallation.
Like software drivers can become corrupted.
So it is okay to install the same driver to fix a potentially corrupted driver.
At times newer drivers may produce BSOD and are rolled back to older drivers.
Wireless or ethernet can be disconnected to prevent Windows from installing non-Microsoft drivers.
There used to be a menu setting to turn off Windows update of non-Microsoft drivers.
Enable or Disable Driver Updates in Windows Update in Windows 10 Windows Update Activation Tutorials
So you can download the driver to the desktop > run DDU to uninstall the graphic drivers > reinstall new driver > reconnect to the internet.
This way there won't be competition for the installation.

In the dumps there were 2 misbehaving drivers.
1 software driver: Mcafee
1 hardware driver: Nvidia

 

@zbook Many thanks, I assume for the Memtest, I download the ISO and install on a DVD and run from that, again the website does not make that clear.

 

Memtest86+ version 5.01 can also be run from a USB flash drive.
It will take windows out of the picture so that there should be no bsod during memtest86+ version 5.01 testing.
The test can be run overnight.
The more the runs the better the test.
Just 1 error is a fail > then test 1 RAM module at a time in the same DIMM.

See this link:

MemTest86+ - Test RAM BSOD Tutorials

Memory problems. - Microsoft Community

 

@zbook Again thanks I will get this done tonight (UK time *Wink )

 

If there are problems posting an image please use a one drive or drop box share link.

 

@zbook
1) Memtest carried out; 8 passes no errors, screenshot below:

2) Nvidia un-installed using DDU (slight issue with my keyboard in safe mode as it was not supported!), and on the second pass just installed the drivers and physx.

3) McAfee un-installed using tool, no problems having used it before, and considering not re-installing.

So its a waiting game to see what happens (or not) next, many thanks.

 

Great.
You're welcome.
If you need anything in the future let us know.

 

@zbook & @Ztruker It has now been two weeks without indecent and I have marked this thread as as solved, and added to both your reputations as I am unsure who's advice worked, or whether it was a joint effort, many thanks.

 

That's great.
You are welcome.

Make a backup image using Macrium: (free edition)
Macrium Software | Macrium Reflect Free

Make a brand new restore point.

Let us know if you need any help in the future.

Happy Holidays.