Windows 10: BSOD stopcode: SYSTEM THREAD EXCEPTION NOT HANDLED

What are my options for fixing this issue? It has only occurred upon startup and I've always been able to restart and access my computer without immediate further incident. I haven't been able to find a parallel situation as of yet and apologize if I've overlooked a previously mediated solution. I'd appreciate any help that can be provided.


DMP file link: https://1drv.ms/u/s!Ass80rPM3P6ugjz9MOuKuGfpgJBe


System info file link: https://1drv.ms/u/s!Ass80rPM3P6ugj3777b2vOBy-1dH


System specifications text file link: https://1drv.ms/t/s!Ass80rPM3P6ugj5Cr0bCldhbHkHL

:)

 

BSOD stopcode: SYSTEM THREAD EXCEPTION NOT HANDLED

I'm running Windows 10. It was installed a long time ago and the automatic windows updates have all been installed. I've not done anything like changing from 32 bit to 64 bit, as described in similar posts, so they don't help me. I have not recently installed
any new software. Recently I've been getting the BSOD with the message "your PC ran into a problem and needs to restart" and stopcode: SYSTEM THREAD EXCEPTION NOT HANDLED. At first this happened maybe once a week, but it has gotten more and more frequent.
Today it has happened twice already. HELP!!!

Link to the dmp & msinfo files needed on OneDrive:

DMPfiles.zip

System Information.nfo

 

System Thread Exception Not Handled?

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

I suggest you to boot into Safe Mode environment and update your graphic drivers.

Method 1: Update drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• Press Windows key + X key and click on
  Device manager.
• Search for Display Adapters.
• Right-click on the graphics
  card and click on Update driver software.

You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



Method 2:



Follow the steps to install the drivers in compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

Thank you.

 

system thread exception not handled / ntfs.sys

Hey, thanks again for the reply!

Please check my 2nd bullet point, with the 2 notes.

-----------

• W10 1809 media creation tool - boots but results in the same error.

1. Note 1: if I disconnect SSD1, HDD1 (W10 drive systems) the W10 USB can boot!
2. Note 2: while using W10 USB, If I attempt to reconnect either drive I get BSOD (system thread exception not handled - ntfs.sys)