Windows 10: BSOD. System Service Exception. Kmode Exception Not Handled...

Hi

Any help is much appreciated

I'm having issues with a variety of BSOD's. My system crashes at random times, sometimes during gaming and other times when it's just idling.


I'm suspecting some kind of driver error, but I can't seems to locate it.


I'm running Windows 10 Pro 64-BitBuild19042.746

AMD Ryzen 7 2700x

MSI Aero GTX 1660 Super 6GB

ASRock B450m Pro4

2*8GB G.Skill AEGIS 3000MHz CL16

500GB Samsung 970 EVO M.2 SSD

1TB Samsung 860 QVO

650w Fourze

The minidump looks like this:

[COLOR=rgba30, 30, 30, 1]Microsoft R Windows Debugger Version 10.0.20153.1000 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Users\Larsu\Desktop\020121-6265-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available************* Path validation summary **************Response Time ms LocationDeferred srv*Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP 16 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTSEdition build lab: 19041.1.amd64fre.vb_release.191206-1406Machine Name:Kernel base = 0xfffff802`07e00000 PsLoadedModuleList = 0xfffff802`08a2a2f0Debug session time: Mon Feb 1 22:48:17.876 2021 UTC + 1:00System Uptime: 0 days 0:46:10.936Loading Kernel Symbols............................................................................................................................................................................................................Loading User SymbolsLoading unloaded module list......For analysis of this file, run [/COLOR][COLOR=rgba0, 0, 255, 1]!analyze -v[/COLOR][COLOR=rgba30, 30, 30, 1]nt!KeBugCheckEx:fffff802`081f5780 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffac82`57b5c260=000000000000003b6: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************SYSTEM_SERVICE_EXCEPTION 3bAn exception happened while executing a system service routine.Arguments:Arg1: 00000000c0000005, Exception code that caused the bugcheckArg2: fffff802140d414f, Address of the instruction which caused the bugcheckArg3: ffffac8257b5cb60, Address of the context record for the exception that caused the bugcheckArg4: 0000000000000000, zero.Debugging Details:------------------*** WARNING: Unable to verify checksum for win32k.sysKEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 4937 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-1BOUU2B Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 32190 Key : Analysis.Memory.CommitPeak.Mb Value: 91 Key : Analysis.System Value: CreateObject Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1ADDITIONAL_XML: 1OS_BUILD_LAYERS: 1BUGCHECK_CODE: 3bBUGCHECK_P1: c0000005BUGCHECK_P2: fffff802140d414fBUGCHECK_P3: ffffac8257b5cb60BUGCHECK_P4: 0CONTEXT: ffffac8257b5cb60 -- [/COLOR][COLOR=rgba0, 0, 255, 1].cxr 0xffffac8257b5cb60[/COLOR][COLOR=rgba30, 30, 30, 1]rax=ffffffffffffffff rbx=ffff8e8776e1df80 rcx=ffffad8e387ee080rdx=ffff8e8776e1df80 rsi=0000000000000001 rdi=0000000000000000rip=fffff802140d414f rsp=ffffac8257b5d560 rbp=ffffac8257b5d628 r8=ffffac8257b5d570 r9=0000000000000000 r10=fffff80208140d40r11=ffff8e8776e1ddb0 r12=ffffad8e36081010 r13=ffff8e87749acde0r14=ffffac8257b5d900 r15=ffffffffffffffffiopl=0 nv up ei pl nz na pe nccs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202dxgkrnl!DXGPUSHLOCK::AcquireExclusive+0x37:fffff802`140d414f 4883c420 add rsp,20hResetting default scopeBLACKBOXBSD: 1 [/COLOR][COLOR=rgba0, 0, 255, 1]!blackboxbsd[/COLOR][COLOR=rgba30, 30, 30, 1]BLACKBOXNTFS: 1 [/COLOR][COLOR=rgba0, 0, 255, 1]!blackboxntfs[/COLOR][COLOR=rgba30, 30, 30, 1]BLACKBOXPNP: 1 [/COLOR][COLOR=rgba0, 0, 255, 1]!blackboxpnp[/COLOR][COLOR=rgba30, 30, 30, 1]BLACKBOXWINLOGON: 1CUSTOMER_CRASH_COUNT: 1PROCESS_NAME: SimAirport.exeSTACK_TEXT: ffffac82`57b5d560 fffff802`140e98fa : ffff8e87`749aceb0 ffff8e87`00000001 ffffb379`00000000 ffff8e87`76c30820 : dxgkrnl!DXGPUSHLOCK::AcquireExclusive+0x37ffffac82`57b5d590 fffff802`141c7465 : 00000000`00000001 ffffac82`57b5db80 00000000`00000001 ffff8e87`76c30820 : dxgkrnl!DXGPOINTERARRAYORDEREDACQUIRE<DXGCONTEXT,&AcquireContextLock,&ReleaseContextLock,4>:XGPOINTERARRAYORDEREDACQUIRE<DXGCONTEXT,&AcquireContextLock,&ReleaseContextLock,4>+0xbaffffac82`57b5d5c0 fffff802`141c69fd : ffffad8e`387ee080 00000000`00000000 ffff8e87`749acde0 000000d9`d6b8f790 : dxgkrnl!DxgkSubmitCommandInternal+0x3c5ffffac82`57b5dac0 fffff802`082071b8 : ffffad8e`387ee080 00000002`063f0000 00000000`00000000 00000000`00000000 : dxgkrnl!DxgkSubmitCommand+0x5dffffac82`57b5db00 00007ffd`febf5ae4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28000000d9`d6b8f6c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`febf5ae4SYMBOL_NAME: dxgkrnl!DXGPUSHLOCK::AcquireExclusive+37MODULE_NAME: [/COLOR][COLOR=rgba0, 0, 255, 1]dxgkrnl[/COLOR][COLOR=rgba30, 30, 30, 1]IMAGE_NAME: dxgkrnl.sysIMAGE_VERSION: 10.0.19041.746STACK_COMMAND: .cxr 0xffffac8257b5cb60 ; kbBUCKET_ID_FUNC_OFFSET: 37FAILURE_BUCKET_ID: 0x3B_c0000005_dxgkrnl!DXGPUSHLOCK::AcquireExclusiveOS_VERSION: 10.0.19041.1BUILDLAB_STR: vb_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {1e7930fb-a40f-69fe-3cff-a3e5550e121c}Followup: MachineOwner---------6: kd> .cxr 0xffffac8257b5cb60rax=ffffffffffffffff rbx=ffff8e8776e1df80 rcx=ffffad8e387ee080rdx=ffff8e8776e1df80 rsi=0000000000000001 rdi=0000000000000000rip=fffff802140d414f rsp=ffffac8257b5d560 rbp=ffffac8257b5d628 r8=ffffac8257b5d570 r9=0000000000000000 r10=fffff80208140d40r11=ffff8e8776e1ddb0 r12=ffffad8e36081010 r13=ffff8e87749acde0r14=ffffac8257b5d900 r15=ffffffffffffffffiopl=0 nv up ei pl nz na pe nccs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202dxgkrnl!DXGPUSHLOCK::AcquireExclusive+0x37:fffff802`140d414f 4883c420 add rsp,20h6: kd> !blackboxbsdStream size mismatch expected = 192, read = 1766: kd> !blackboxntfsNTFS Blackbox Data0 Slow I/O Timeout Records Found0 Oplock Break Timeout Records Found6: kd> !blackboxpnp PnpActivityId : {00000000-0000-0000-0000-000000000000} PnpActivityTime : 132566887509464172 PnpEventInformation: 3 PnpEventInProgress : 0 PnpProblemCode : 24 PnpVetoType : 0 DeviceId : SWD\DAFUPnPProvider\uuid:f7eb3a53-5386-1372-f40d-42c3463a0eea VetoString : 6: kd> lmvm dxgkrnl[/COLOR][COLOR=rgba0, 0, 255, 1]Browse full module list[/COLOR][COLOR=rgba30, 30, 30, 1]start end module namefffff802`140d0000 fffff802`14473000 [/COLOR][COLOR=rgba0, 0, 255, 1]dxgkrnl[/COLOR][COLOR=rgba30, 30, 30, 1] # pdb symbols C:\ProgramData\Dbg\sym\dxgkrnl.pdb\36668E7AF9553FF10B4ED8E50E156C841\dxgkrnl.pdb Loaded symbol image file: dxgkrnl.sys Mapped memory image file: C:\ProgramData\Dbg\sym\dxgkrnl.sys\670B3B6A3a3000\dxgkrnl.sys Image path: \SystemRoot\System32\drivers\dxgkrnl.sys Image name: dxgkrnl.sys [/COLOR][COLOR=rgba0, 0, 255, 1]Browse all global symbols[/COLOR][COLOR=rgba30, 30, 30, 1] [/COLOR][COLOR=rgba0, 0, 255, 1]functions[/COLOR][COLOR=rgba30, 30, 30, 1] [/COLOR][COLOR=rgba0, 0, 255, 1]data[/COLOR][COLOR=rgba30, 30, 30, 1] Image was built with /Brepro flag. Timestamp: 670B3B6A This is a reproducible build file hash, not a timestamp CheckSum: 003A21BD ImageSize: 003A3000 File version: 10.0.19041.746 Product version: 10.0.19041.746 File flags: 0 Mask 3F File OS: 40004 NT Win32 File type: 3.7 Driver File date: 00000000.00000000 Translations: 0409.04b0 Information from resource tables: CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: dxgkrnl.sys OriginalFilename: dxgkrnl.sys ProductVersion: 10.0.19041.746 FileVersion: 10.0.19041.746 WinBuild.160101.0800 FileDescription: DirectX Graphics Kernel LegalCopyright: © Microsoft Corporation. All rights reserved.[/COLOR]

:)

 

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Windows 10 - BSOD: KMODE EXCEPTION NOT HANDLED (cng.sys)

Hi,

We suggest that you try the workaround suggested on DonchakVS's reply on August 5, 2015 and check if it resolves the issue:

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KMode Exception Not Handled BSOD

Started receiving this lovely error yesterday Getting BSOD KMode Exception Not handled. Tried updating the drivers, tried setting what the power buttons do. I tried CCcleaner, Virus Scans, Tried setting a dump folder. And I still get the Same BSOD with no additional Errors other than KMode Exception not handled. Please helpAttachment 182877