Windows 10: BSOD - System Service Exception

Discus and support BSOD - System Service Exception in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi everyone, I recently upgraded to Windows 10 and have had a few BSODs. One was a System_Service_Exception dxgkrnl.sys. The other I'm not sure... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by freetacos, Oct 20, 2015.

  1. freetacos Win User

    BSOD - System Service Exception


    Hi everyone,

    I recently upgraded to Windows 10 and have had a few BSODs. One was a System_Service_Exception dxgkrnl.sys.


    The other I'm not sure of. The manufacturer's site for Windows 10 drivers has not been updated, and I'm worried about accidentally upgrading the wrong ones and video card driver updates (if that is part of the problem) specifically have given me fits in the past. Any help would be greatly appreciated.

    Thanks in advance.

    Attachment 43875

    :)
     
    freetacos, Oct 20, 2015
    #1

  2. BSOD System Service Exception

    You should upgrade to the 1511 build as it eliminates quite a few issues

    These crashes were related to memory corruption (probably caused by a driver).

    Please run these two tests to verify your memory and find which driver is causing the problem. Please run verifier first. You do not need to run memtest yet unless verifier does not find the cause, or you want to.

    If you are over-clocking anything reset to default before running these tests.
    In other words STOP!!! If you do not know what this means you probably are not






    1-Driver verifier (for complete directions see our wiki here)

    2-Memtest. (You can read more about running memtest here)
     
    ZigZag3143 (MS -MVP), Oct 20, 2015
    #2
  3. AbdullaSulaimani, Oct 20, 2015
    #3
  4. axe0 New Member

    BSOD - System Service Exception

    Hi freetacos,

    Before we can give you support, you need to remove the Adobe bypass
    Code: 127.0.0.1 lmlicenses.wip4.adobe.com 127.0.0.1 lm.licenses.adobe.com 127.0.0.1 na1r.services.adobe.com 127.0.0.1 hlrcv.stage.adobe.com 127.0.0.1 practivate.adobe.com 127.0.0.1 activate.adobe.com[/quote] Forum rules
     
  5. freetacos Win User
    Ok, no problem.

    Let's try that again.

    Attachment 43908
     
    freetacos, Oct 20, 2015
    #5
  6. axe0 New Member
    I see you have KMSpico installed
    Is it used for Windows or Office?

    Please remove every cracked software.
     
  7. freetacos Win User
    Not a problem.

    Attachment 44097
     
    freetacos, Oct 21, 2015
    #7
  8. axe0 New Member

    BSOD - System Service Exception

    Check your manufacturer for driver updates.
    The Qualcomm Atheros network driver has been flagged
    Code: 0: kd> lmvm athw8x start end module name fffff800`432a0000 fffff800`43669000 athw8x T (no symbols) Loaded symbol image file: athw8x.sys Image path: \SystemRoot\System32\drivers\athw8x.sys Image name: athw8x.sys Timestamp: Thu Aug 08 05:41:36 2013 (52031370) CheckSum: 003C400C ImageSize: 003C9000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] The Intel graphics display driver has been flagged.
    Are you switching between your GPU's?
    Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from your manufacturer.
    Code: 3: kd> lmvm igdkmd64 start end module name fffff800`da550000 fffff800`da906000 igdkmd64 T (no symbols) Loaded symbol image file: igdkmd64.sys Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys Image name: igdkmd64.sys Timestamp: Mon Aug 17 17:34:01 2015 (55D1FEE9) CheckSum: 003A7ACB ImageSize: 003B6000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  9. freetacos Win User
    I thought the previous advice had fixed the issue, but I'm now getting more BSODs (now different ones including MEMORY MANAGEMENT, prompting me to run the Windows Memory Diagnostic, which came up clean). Additionally, a few other things, like drop down menus, are acting wonky.

    Again, any help is greatly appreciated.

    [edited]
     
    freetacos, Nov 10, 2015
    #9
  10. axe0 New Member
    Just in case of
    Please run MemTest86+ to test your memory.
    Memory diagnostics isn't sometimes able to find errors.




    BSOD - System Service Exception [​IMG]
    Diagnostic Test
    BSOD - System Service Exception [​IMG]
    RAM TEST

    BSOD - System Service Exception [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    BSOD - System Service Exception [​IMG]
    Note
    BSOD - System Service Exception [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

    BSOD - System Service Exception [​IMG]


    BSOD - System Service Exception [​IMG]
     
Thema:

BSOD - System Service Exception

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