Windows 10: BSOD System Thread Exception Not Handled - Just Received Radeon Update

Just received a Radeon software update yesterday. Version 17.8.1

I frequently experience so many issues with this machine. It's either one thing or another.

Lots of corruption with drivers, etc. Previously had a windows kernel file become corrupt that required a system reset. Which was detailed in this thread among other BSOD issues...

BSOD When Browsing On Chrome - Windows 10 Forums

I have run Memtest86+ a full 8 passes previously, (took 5 whole days running non-stop) with no issues. I have been told that there is a possibility Windows does not play nicely with the amount of RAM that I have... *Confused

:)

 

BSOD SYSTEM THREAD EXCEPTION NOT HANDLED

Hi ,

So I have just upgraded to windows 10 about two weeks ago yey but sadly , today I have got an BSOD which said SYSTEM THREAD EXCEPTION NOT HANDLED .

So I checked some websites....etc. and I have noticed that in order to realize what's the main cause I need an .DMP file so I have extracted mine and putted it on this link : https://onedrive.live.com/redir?resid=EC9CFFC5306A4516!5323&authkey=!AM_nqffuDXTG7-4&ithint=file,rar

Please Help Me!!

Thanks In Advance !!

 

BSOD SYSTEM THREAD EXCEPTION NOT HANDLED

Hi,

Thank you for your answer .

So , I have updated some drivers and I hope that everything will be alright .

But Honestly I'm wondering about something , I have downloaded a software called Bluescreen view and it told me that the crash was caused by this : Wdf01000.sys

Can you please tell me what's that ??

Thanks again .

 

Hi Peopleface ,

Welcome again to Ten Forums.
There were 2 bsod mini dump files debugged and there was no definitive misbehaving driver.
There were an additional 2 crashes noted in the event logs.

The Samsung and WDC drives appear identical.
It appears that you made a clean install on 08/07/2017
What other changes were made in the past 18 days?

The first crash was on 8/10/2017
The second crash was on 8/11/2017
The third crash was on 8/20/2017
The forth crash was on 8/22/2017

The first bsod mini dump was on 8/10/2017
The second bsod mini dump was on 8/22/2017

1) Make sure that there is no over clocking while troubleshooting.Sometimes there are problems in the bios that produce bsod.

The bios in your computer:
BIOS Version/Date American Megatrends Inc. 1605, 10/25/2012
2) Please check to see if this is the most up to date version.
3) To ensure that there are no improper bios settings please reset the bios.
Sometimes there can be failure to boot after resetting the bios.

4) So please make sure your files are backed up.

5) Please make a backup image with Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Your Image is Everything
6) Please create a brand new restore point.How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

7) Open administrative command prompt and type or copy and paste these commands:
8) sfc /scannow


9) dism /online /cleanup-image /restorehealth


10) chkdsk /scan


11) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

12) Open Ccleaner > view > windows tab > system > make sure that memory dumps is unchecked

13) Open system control panel > advanced system settings > startup and recovery settings > make sure that automatic memory dump is selected and automatically restart is unchecked

14) Download and install:
Blue screen of death (STOP error) information in dump files.
Resplendence Software - WhoCrashed, automatic crash dump analyzer

15) review this link on the custom settings for windows driver verifier:
Microsoft Community

16) review this link on the 3 methods to turn off windows driver verifier:
Enable and Disable Driver Verifier in Windows 10 Windows 10 Performance Maintenance Tutorials

After you have completed all of the above steps and you have time to troubleshoot bsod please start windows driver verifier.

For each bsod you will open the windows advanced troubleshooting menu > startup options (not startup repair) > choice #6 safe mode with command prompt > type verifier /reset

When back on the desktop you will run both bluescreenview and whocrashed and then uninstall any misbehaving drivers. You can keep running windows driver verifier until all misbehaving drivers are uninstalled or you can reinstall a driver after it has been uninstalled. It is personal preference. The end result should be the same.

When there are no longer any bsod you will run windows driver verifier for an additional 36 hours with the computer under typical use. If there are no more bsod you can turn off windows driver verifier and troubleshooting will be completed.

For each bsod please post a new zip and we will perform debugging and guide you through the troubleshooting steps:
BSOD - Posting Instructions - Windows 10 Forums

 

I'm skipping all of this for now.

I have purchased a new motherboard that I will be installing, an ASUS Crosshair V Formula-Z .

After I install it, I will do a fresh install of Windows and go from there. Hopefully, a different motherboard will help resolve some of the issues I'm having. I believe that my current board isn't working too well with either the brand or the amount of memory that I currently have installed.

 

Okay.

This is a link for clean install:
Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials


Create a Microsoft account if you do not already have one to make the Motherboard change smoother:

https://support.microsoft.com/en-us/...ardware-change