Windows 10: BSOD - System Thread Exception Not Handled

Discus and support BSOD - System Thread Exception Not Handled in Windows 10 BSOD Crashes and Debugging to solve the problem; I ran WhoCrashed and it indicated this was caused by an unidentifiable driver. No driver or .exe or .sys file was displayed at the time of crash. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RKramkowski, Jun 22, 2017.

  1. BSOD - System Thread Exception Not Handled


    I ran WhoCrashed and it indicated this was caused by an unidentifiable driver. No driver or .exe or .sys file was displayed at the time of crash. I believe all these crashes were while playing Arma3 but I've had others in the recent past when running Malwarebytes.

    :)
     
    RKramkowski, Jun 22, 2017
    #1

  2. BSOD System Thread Exception Not Handled - SPUVCbv64.sys

    We are volunteers willing to help you try to resolve this issue. I am a 10 time and dual award MVP specializing in Windows troubleshooting including BSOD events.

    Both minidumps were essentially the same and I fully analyzed them to be sure other processes were not implicated.

    Since the computer is new and still under warranty please contact HP Support and the seller. As OEM HP is responsible for the proper operation of both the hardware and Windows. So regardless of the cause it is theirs to resolve. And the unit is under full warranty
    and may be in need of repairs or replacement. Added that even if you are able to resolve the issue you would want it fully documented just in case there are related problems down the road. Remember the more you do the more they will say it is something you
    have done.

    BugCheck 1000007E, {ffffffffc0000005, fffff807e4f6ad53, ffffef862b01f768, ffffef862b01efb0}

    Probably caused by : SPUVCbv64.sys ( SPUVCbv64+6ad53 )

    SPUVCbv64.sys dated 10/30/2017 AVStream driver SUNPLUS INNOVATION TECHNOLOGY.

    BiosVersion = F.36

    BiosReleaseDate = 10/25/2017

    SystemManufacturer = HP

    SystemProductName = HP Spectre x360 Convertible 13-ac0XX

    SystemFamily = 103C_5335KV HP Spectre

    SystemVersion =

    SystemSKU = 2EN69EA#ABZ

    BaseBoardManufacturer = HP

    BaseBoardProduct = 827E

    BaseBoardVersion = 94.61

    CPUID: "Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz"

    MaxSpeed: 2500

    CurrentSpeed: 2712

    HP Support/Troubleshooting & Drivers

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    Contact HP

    http://welcome.hp.com/country/us/en/contact_us....

    HP Forums

    Home - HP Support Forum

    Please let us know the results and if you need further assistance.
     
    SpiritX MS MVP, Jun 22, 2017
    #2
  3. enrijerry Win User
    BSOD System Thread Exception Not Handled - SPUVCbv64.sys

    On a 2 months old hp laptop (hp spectre x360 with kaby lake intel proc.) I had 2 BSOD in the last day shortly after
    waking the laptop from sleep while using the
    windows hello feature.

    I have updated recently the pc to windows 10 pro (from home) and I have activated the hyper-v and Bitlocker features (but i think the problem is unrelated to these things).

    The hp camera driver was also udpate recently (SunplusIT 27/10/2017 ver. 3.6.8.7). Maybe I should revert back to an older version?

    Minidump file and system info here Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    I would appreciate any suggestion.

    I will be grateful for any help any community member can provide.

    Enri
     
    enrijerry, Jun 22, 2017
    #3
  4. zbook New Member

    BSOD - System Thread Exception Not Handled

    The log files suggest there may be problems with the software. I know it seems harsh to withhold support when we suspect this is the case but unfortunately the forum rules state that no piracy is allowed. If you can clean out all traces we can look again.


    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


    The other problem is that people who use software illegally may be unwittingly affecting their systems in ways that introduce unexpected behavours - therefore, troubleshooting such systems is avoided by most analysts.
     
    zbook, Jun 23, 2017
    #4
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BSOD - System Thread Exception Not Handled

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