Windows 10: BSOD system_service_exception and faulty_hardware_corrupted_page

I'm hoping I can get some help with BSOD issues on my fiance's computer. I've put her specs in my profile and uploaded the .zip file with the BSOD tool provided in this forum. I haven't personally seen each BSOD but the two varieties I have seen involve a SYSTEM_SERVICE_EXCEPTION on file gzflt.sys and FAULTY_HARDWARE_CORRUPTED_PAGE with no file mentioned. When I watched the minidump dates on the tool it looks like a BSOD has occured 5-6 times in the past two months. Every time I have seen the BSOD it has been while browsing, the most common task on this laptop. I don't believe it is during any processor or memory intensive tasks. The BSOD tonight happened while I was just scrolling text on a webpage. The laptop is not used for gaming. I'd appreciate any suggestions or analysis.

:)

 

A variety of BSOD erorrs

I've got a lenovo yoga 2, bought 1.5 years ago.

Since the very beginning, i had several BSOD problems. lately i've upgraded to windows 10, and the errors are still here.

Here are some of the errors i had since the upgrade:

DRIVER_IRQL_NOT_LESS_OR_EQUAL (Netwbw02.sys)

SYSTEM_SERVICE_EXCEPTION
FAULTY_HARDWARE_CORRUPTED_PAGE
MEMORY_MANAGEMENT
KMODE_EXCEPTION_NOT_HANDLED (FLTMGR.SYS)

I've checked around for solutions for some of the problems separately, but I haven't managed to solve it.

What can I do?

Thank you

 

Windows BSOD issues - Have DMP files

The driver verifier is not the issue here.... The whole point of that command is to BSOD your system and to see which drivers are acting up, that is the reason I posted the .dmp file for that BSOD. Of course I would have disabled that after successfully
getting the system to crash...

My BIOS is the latest version (American Megatrends Inc. 1.I0, 25-Apr-17), that is the reason the .nfo file is included with the dumps so people are able to see that.

The SYSTEM_SERVICE_EXCEPTION is indeed the main BSOD caused by main things over the past few weeks, which is what I am trying to fix.

29JUL - SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

26JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

24JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

23JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

22JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

18JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

ect, ect...

If older .dmp files are necessary I can always provide.

Thanks.

 

Hello *Smile

The errors on her laptop show that there is a hardware memory error. It is likely that the installed RAM is faulty. Please have her do a test as shown below:






Diagnostic Test

RAM TEST
*Arrow Run MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Get her to make a photo of the result and post it.

 

Thanks for the response. I'll grab a spare USB from work tomorrow and get back to you.

 

For some reason I'm having issues uploading a jpg but I can describe it. I took the picture during the 9th pass and there were no red lines, so from what I read the memory is fine. Do you have any other suggestions?

 

I converted the jpg to pdf because I am able to upload pdfs to the forum.

 

Zip anything you want to upload and it will work.

 

Thanks I will do that.