Windows 10: BSOD System_Service_Exception win32kbase.sys

Discus and support BSOD System_Service_Exception win32kbase.sys in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I've bought my little brother a Lenovo H50-55 Desktop from Best Buy for about 2 months now. Ever since I bought it,he has been complaining... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mohinvion, Dec 10, 2016.

  1. MOHINVION
    mohinvion Win User

    BSOD System_Service_Exception win32kbase.sys


    Hello,

    I've bought my little brother a Lenovo H50-55 Desktop from Best Buy for about 2 months now. Ever since I bought it,he has been complaining about random shutting down/restarting. I thought its never a big deal if it does it once in a while but its been constant. He complains that every time he uses it, it restarts down randomly without warning or a blue screen. Out of 50 random shutdowns, it only gave a blue screen once about a stop code. I'm not sure if he visited random websites with viruses or something. I've also uploaded the zip file that was required in the directions thread.

    System_Service_Exception win32kbase.sys

    System specs:

    Processor: AMD FX-870K Quad Core Processor
    3.60 GHz
    Memory: 16 GB
    Operating System: Windows 10 Home
    Graphics: AMD Radeon R9 360 graphics


    Any solutions? If not then I might have to return it. Can't deal with this anymore. Thanks *Banghead

    -Moh

    :)
     
    mohinvion, Dec 10, 2016
    #1
  2. NEPRUT
    Neprut Win User

    Windows BSOD issues - Have DMP files

    The driver verifier is not the issue here.... The whole point of that command is to BSOD your system and to see which drivers are acting up, that is the reason I posted the .dmp file for that BSOD. Of course I would have disabled that after successfully
    getting the system to crash...

    My BIOS is the latest version (American Megatrends Inc. 1.I0, 25-Apr-17), that is the reason the .nfo file is included with the dumps so people are able to see that.

    The SYSTEM_SERVICE_EXCEPTION is indeed the main BSOD caused by main things over the past few weeks, which is what I am trying to fix.

    29JUL - SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

    26JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

    24JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

    23JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

    22JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

    18JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

    ect, ect...

    If older .dmp files are necessary I can always provide.

    Thanks.
     
    Neprut, Dec 10, 2016
    #2
  3. RUDOLFOS0
    Rudolfos0 Win User
    Blue Screen of Death When Trying to Play Black Ops 3

    have similar BSODs, I also have NVIDIA card and Intel i7 4700MQ

    • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (HTTP.sys+cdfed)
    • Kernel_Security_Check_failure (NTFS.sys+19a95)
    • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys+4d8be)
    • DRIVER_IRQL_NOT_LESS_OR_EQUAL (L1C63x64.sys+6cb3)
    • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys+4d8be)

    Windows 10 BSOD - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys+4d8be)
     
    Rudolfos0, Dec 10, 2016
    #3
  4. LIFETEC
    lifetec Win User

    BSOD System_Service_Exception win32kbase.sys

    The dumpfiles do not point to something specific.

    But the system has a few outdated drivers .
    Start with updating these drivers from your supportpage http://support.lenovo.com/nl/en/prod...s and Software

    Your logitech webcamera drivers are from 2012, update to the latest version.

    Update your Realtek ethernet Lan, Bluetooth and high definition audio these drivers are from 2015

    Update your AMD chipset driver(usbfilter.sys is from 2015)

    The genesys cardreader driver are from 2015.

    Advice: check for all your drivers if you have the latest driver version, if neceassary upgrade them.
     
    lifetec, Dec 10, 2016
    #4
  5. ZTRUKER
    Ztruker Win User
    I would return it and get them to replace or fix it. A new computr shouldn't have problems like this.
     
    Ztruker, Apr 5, 2018
    #5
Thema:

BSOD System_Service_Exception win32kbase.sys

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