Windows 10: BSOD - The bugcheck was: 0x0000003b

Hi, If someone can help me find out why my computer has been restarting on its own. I cant seem to find the reason as its been happening lately The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b 0x00000000c0000005, 0xfffff8021a9680a7, 0xffffda0f8c3ee700, 0x0000000000000000Any help would be great. Thanks

:)

 

BSOD: 0x0000003b

I was just playing a game of Modern Warfare 2 (2022) when my computer crashed and bsod'

i went into event viewer and saw that the computer rebooted due to bugcheck code: 0x0000003b

a dmp file was saved

if anyone can help, that would be greatly appreciated. thanks.

 

BSOD Bad Pool Caller and/or bugcheck 0x0000003B

Hi,

My pc just started BSOD reboot with either the Bad Pool Caller and/or bugcheck 0x0000003B. I'm enclosing the .dmp file. Any help is much appreciated.

Windows 10 Home
1903
18362.720

Sorry, posted a little too quickly. Attaching the v2 log file.

 

NETIO.SYS BSOD while using Chrome, The bugcheck was: 0x0000003b

Good morning all

First of all, as this is my first posting here (not first time browsing though !), let me thank the community for the awesome work you're doing. Nothing is more frustrating than a BSOD...

To the point now :

For a few months now have I encountered random BSOD crash (always NETIO.sys). I first encountered this crash while a loads of VM were running on my computer, so I first assumed it was related to some VM IO activity but the problem appeared while no VM were running, so I understood it was not this. After some time, I started to understand that it was only happening when I was browsing the internet, generally loading a new page. I found some BSOD related crash with my ad blocker (adguard) and I turned that off. I thought it worked for a while but this morning, I got a new one with Adguard turned off. Hence, probably can't be that.

To summarize :

• The problem ALWAYS occur when browsing the internet with Chrome. This computer is used for many things, from work (which includes a lot of development, remote SSH, etc) and gaming, but a crash never occurs when doing those activities only. It always occur when browsing the internet. I do not use any other browser than Chrome so I cannot confirm if this would occur with Edge. That's my next step.
• The issue is always around NETIO.sys

You'll find the details of the crash in the zip file attached. I do not think of anything else that's important to this but let me list chrome extensions I use :

• LastPass : I had it for a while and it was there a lot before the problems started to occur.
• AdGuard Adblocker : due to post such as that one, I've been tempted to believe it was the cause. I've thus deactivate the main program and turned off the extension on the chrome profile I use for work (which is mostly when the problem occur, even though it's hard to pin point for sure which profile I'm using). That being said, Adguard apparently fixed the problem a while ago (this post was 2 years ago)
• Bitdefender Wallet, which was installed by Bitdefender. Posts like this one mentions Bitdefender as a potential cause for NETIO.sys BSOD, but that's far fetched.
• Checker Plus for Gmail
• Checker Plus for Calendar
• Google Docs / Sheets/ Slides / Google Docs Offline
• Google Keep

The last event viewer data for this is > The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff804a57d0b62, 0xffffd98015d64080, 0x0000000000000000).

It's all part of the zip file I expect.

Thanks a lot in advance