Windows 10: BSOD troubleshooting support request

Hello,


Can someone help me find out what is causing this BSOD? Minidump here https://easyupload.io/uxl2fj

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

BSOD Troubleshooting Help Request

My computer has been crashing for a while now; it seems to be independent of what I am doing on my system. I have tried many things already and browsed through this forum but to no avail.

Here are the errors I have been seeing with the BSOD:

• Critical Process Died
• Unexpected Store Exeption

My system:

• Dell Venue 11 Pro 7140
• Windows 10 Home
• Version 10.0.14393
• x64

When my problems began and what I have done so far:

• I started seeing the BSOD after I installed a program (specifically a Tex Editor, though I forget which one now). Obviously I thought the two were related and so I uninstalled the program. This however didn't change anything; I still kept seeing the BSOD.
• Virus scan was run and no issues found.
• Ensured my drivers were up-to-date.
• I had some HD problems start a few weeks after the inital BSOD problems started; I got the error "No bootable device found" upon start-up. See below for details. I ran the tests chkdsk and sfc to make sure everything was fine there. Again, no issues found
  from either test.
• MemTest was ran to ensure my memory was fine. Again, no issues found.
• Formatted and re-installed windows. The crashes still continued.
• Researched some more and discovered my BIOS version, A05, had some errors associated with it and so upgraded to A09. The crashes still continued.

As per the post "BSOD Finding and Fixing Them" I started having DMP files created after each crash;

the most recent file can be found here. I am not sure however if what I did was correct. Once I unchecked "Automatically restart" my computer would just sit with the BSOD until I did a hard restart.

This BSOD was preceded by an Orange SOD, which I had never seen or heard of. A little research told me it could be related to my GPU and so I checked my driver. It was out of date. That was the only change I made to my system prior to this BSOD.

About my HD issue:

• When I would turn my computer on I would infrequently get the error "No bootable device found". I would enter into diagnostics and perform all of the tests. No surprise the HD was not found and obviously not tested. Once the tests were complete I would
  restart and without fail my HD would be recognized and business was as usual.
• This is however no longer an issue. I'm not sure what I did to resolve this unfortunately. I went to the Dell website and used their troubleshooting software and performed various stress tests on my system. In addition to the chkdsk and sfc tests I mentioned
  above, that's the only additional thing I did.
• If it's necessary to know my HD is a Liteon LJH-128V2G-11 M.2 2260 128GB.

If any more information is required please let me know.

Thank you in advance for your assistance!

Jessica

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.