Windows 10: BSOD. Use windows memory diagnostic or MemTest ?

Which is better to use?

submitted by /u/CortexExport
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:)

 

Memory diagnostic test results not found

Hi,



Thank you for writing to Microsoft Community Forums.



This is very unusual that you are unable to find the results for Memory Diagnostic test.



Usually, when the memory diagnostic is complete the results will be stored under Event Viewer. Kindly follow the steps mentioned below to access Event Viewer logs for Memory Diagnostic.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type eventvwr and hit enter.
   
3. Now expand Windows Logs and click on
   System.
   

You can use the filter or the find option in Event Viewer to check for specific logs. You can try the steps mentioned below to filter memory diagnostic results in Event Viewer.

1. Right click on System and click on
   Find.
   
2. Now type Memory Diagnostic results and click on
   Find Next
   

This should pull up the results for Memory Diagnostic that you have ran.



Let us know if there are any concerns, we will certainly assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Windows BSOD Memory Crash

Hi,

I'm Mohammed Shuaib, an Independent advisor here to help resolve the issue your facing and I suggest you apply all the below troubleshooting steps to fix the BSOD errors.

Fix #1

Step 1:

Go to search box next to Windows icon

Step 2:

Search for Command Prompt, right-click, and select the Run as administrator option.

Step 3:

Type msdt.exe -id DeviceDiagnostic & press Enter

Fix #2:

Step 1:

Go to search box next to Windows icon and type Troubleshoot

Step 2:

Click on Troubleshoot

Step 3:

Then under Find and Fix other problems select Program Compatibility Troubleshooter

Step 4:

Click on Run the Troubleshooter

Step 5:

Select the Game after which you saw the bluescreen & click Next

Fix # 3

Step 1:

Go to Search box next windows icon

Step 2:

Search for Command Prompt, right-click, and select the Run as administrator option.

Step 3:

Type the following command and press Enter:

SFC /scannow

Fix#4: Check drivers

Make sure there are no errors or yellow exclamations marks in device manager

To do so, follow these steps:

Go to search box next to Windows icon

Type Device Manager in the search box

Determine if there are any corrupt drivers installed (any errors reported) from the list of drivers installed. If there are no errors reported in Device Manager, update the software of your most recently installed driver. To do so, expand & right-click on the
list of devices shown under and click Update Driver.

Fix #5: Run chkdsk

To run chkdsk, follow these steps:

Press the Windows and C keys to open Charm Bar

Type cmd in the search box

Right-click on Command Prompt from the results list

Click Run as Administrator

Once Command Prompt has loaded, type:

chkdsk C: /f

Replace C: with the letter of the drive where your Windows is installed.

Fix #6:

To run the Windows Memory Diagnostic, follow these steps:

Press the Windows and C keys to open the search box from Charm Bar

Type Windows Memory Diagnostic in the search box

Click on Windows Memory Diagnostic from the search results list

Continue with the Windows Memory Diagnostic wizard to complete the process and wait for the results

Fix #7: Disable overclocking from BIOS

In order to fix the BSOD errors on Windows 10 systems, make sure the Overclocking feature from your computer’s BIOS is disabled.

To do so, follow these methods to open BIOS.

Method #1: Complete shutdown

Switch to login screen

Hold the Shift key while also pressing the Shutdown button

Select Restart

After your computer restarted, it should open into the BIOS menu automatically:

Go to Advanced tab

Go to Performance

Look for a Overclocking option

Make sure it’s disabled

If it’s enabled, disable it

Save the settings and exit BIOS by hitting the F10 key. Choose Yes if you’re asked to exit with saving the changes

Regards

Shuaib

Independent Advisor

 

IE11 causing BSOD in windows 10 - index mismatch/out of memory

Hi,

I realize the inconvenience that you are facing with Internet Explorer and will certainly help you.

I would suggest you to follow the methods below and check:

Method 1:
Troubleshoot BSOD.

Follow the on-screen instructions given in the link below to troubleshoot blue screen errors:

https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors


Method 2: Run Memory Diagnostic Tool

Follow the below steps:

• 
  Type memory diagnostic in the
  search bar and click on the Windows Memory Diagnostic.
  
• 
  Click on Restart now and check for the problems (Recommended).
  
• Follow the on-screen instructions.

Method 3: run Internet Explorer Performance troubleshooter

Follow these steps to run Internet Explorer Performance troubleshooter.

• 
  Click on search and type
  troubleshooting.
  
• 
  Select Troubleshooting.
  
• 
  SelectView all on the top left corner.
  
• 
  RunInternet Explorer Performance troubleshooter.
  
  

Kindly get back to us on the update of the issue to assist you further.

Thank you.