Windows 10: BSOD using certain programs - seems to be a driver issue?

Hi,I'm pretty savvy but apparently not that savvy, lol =I have some .dmp files I need help diagnosing to figure out the cause of my persistent crashes. The system is super stable except when I run a few programs for photo editing Topaz AI, for example. It doesn't always happen, either, which makes it really vexxing. Here are the files: DMP FilesThanks in advance for any help you can offer.

:)

 

BSOD- atikmpag.sys

This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:

• Drivesweeper all drivers & in Safe Mode
• Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
• After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers

Once your done, restart the PC and then try installing the latest drivers.


I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

Best of luck! *Toast :toast:

 

Windows 10: How to run program in Compatibility Mode? Issues with usage of parallel port while running the certain program.

Hi David,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is there is program compatibility issue or parallel port driver is not updated.

To assist you better, please provide us the information below:

• Have you checked with the manufacture of the program for compatibility with Windows 10?

I suggest you to follow the steps below to uninstall and reinstall the program in compatibility mode. Check if it helps.

1. Right-click on the driver setup file and click on ‘Properties’'.

2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7, 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the
computer and check if the issue persists.

Also I recommend you to update the latest driver for
parallel port in the Device Manager and check if it helps.

1. Press Windows Key + R Key.

2. Then type “devmgmt.msc” without the quotes and hit on
Enter Key.

3. Expand Ports (COM & LPT).

4. Right click on the driver and click on Update Driver Software.



Please get back to us with an update on issue with accessing parallel port while running a certain program, we will be happy to help.



Thank you.

 

BSOD - driver IRQL not less or equal (storport.sys)

Hi,

Thank you for posting the query on Microsoft Community.

I am sorry to know that you are facing issues with ‘BSOD driver IRQL not less or equal’. This could be due to driver issue. I suggest you to update the drivers by visiting manufacturer's website and check if that helps.

Update the drivers for this device

To do this, follow these steps:

1. In Device Manager, click the Driver tab in the device's Properties dialog box.

2. Click Update Driver to start the Hardware Update Wizard.

3. Follow the instructions to update the driver.

If the issue persist I would suggest you to install the latest driver in compatibility mode and check if issue persist.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.