Windows 10: BSOD VIDEO_MEMORY_MANAGEMENT_INTERNAL 10e 2a ffffac0f766rfdd0

СводкаНепредвиденное завершение работыСигнатура проблемыИмя проблемного события: BlueScreenКод: 10eПараметр 1: 2aПараметр 2: ffffac0f766efdd0Параметр 3: 1Параметр 4: 0Версия ОС: 10_0_19045Пакет обновления: 0_0Продукт: 256_1Версия ОС: 10.0.19045.2.0.0.256.48Код языка: 1049Файлы, помогающие описать проблему012025-16609-01.dmpsysdata.xmlWERInternalMetadata.xmlWERInternalRequest.xmlmemory.csvsysinfo.txt

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BSOD Crash: VIDEO_MEMORY_MANAGEMENT_INTERNAL (10E)

Hi,

I'm crashing to a BSOD consistently about every hour. I've run the MEMORY.DMP file through a memory debugger and it's always the same after every crash. What's odd is the computer only crashes when I'm using Unity (though it did
once while using Maya), but does so very consistently. I've looked at dozens of forums and documentations but none of them seem to help. I've attached the debug from the MEMORY.DMP file at the bottom.

A download for the MEMORY.DMP file can be found here.

Debug:

 

VIDEO_MEMORY_MANAGEMENT_INTERNAL BSOD 0x0000010e

Hello,OSCAR LIZARRAGA PELAYO

Welcome to Microsoft Community.

Based on the provided BSOD log, it appears that the system encountered a VIDEO_MEMORY_MANAGEMENT_INTERNAL bugcheck (error code 10e) during the execution of the dwm.exe process (Desktop Window Manager). The video memory manager encountered a condition that it could not recover from, leading to the crash.

See more details from this article-<Bug Check 0x10E VIDEO_MEMORY_MANAGEMENT_INTERNAL - Windows drivers | Microsoft Learn>

The specific error parameters are as follows:

• Arg1: 000000000000002a (subtype of the bugcheck)
  
• Arg2: ffffdb0e0f92cf70 (address of the video memory manager)
  
• Arg3: 0000000000000001
  
• Arg4: 0000000000000000
  

The stack trace indicates that the crash occurred in the dxgmms2.sys driver (DirectX Graphics MMS2), specifically in the VIDMM_GLOBAL:estroyOneAllocation function.





Given the nature of the crash, it is likely related to issues with the graphics driver or the video memory management system. To troubleshoot and resolve the issue, you can try the following steps:

• Use the DDU graphics card uninstall tool to uninstall the current graphics card driver. Such drivers can generally be obtained by contacting the official website of the graphics card. In general, the newer version of the driver may not be the best, you can try the older version of the driver and see how the problem manifests. Or just use the graphics driver pushed by Windows Update.
  
• Also, you can try running in safe mode. This mode invokes the most basic set of Windows basic drivers. Observe how the problem behaves in this mode:
  
  Start your PC in safe mode in Windows - Microsoft Support
  

Feel free to let me know if you got any further updates, thanks.

Best regards,



Chandy |Microsoft Community Support Specialist

 

Frequent BSOD's VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to refer the link below and check if helps

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Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help