Windows 10: BSOD VIDEO_TDR_FAILURE

I just pressed the power button to boot up my laptop normally, but soon I noticed something was wrong as the screen was all black. After the laptop auto-restarted, it booted up successfully. I checked the event viewer and found out that I got a BSOD VIDEO_TDR_FAILURE. I just updated my laptop's bios, AMD Chipset Driver, and AMD Graphics Driver about a week ago, and I'm supposed to update the “AMD Graphics, Chipset and HDMI Driver” for this crash. Please let me know the possible reasons for the blue screen and what I can do to prevent the same problem from happening again. The result of the DMP

:)

 

BSOD with VIDEO_TDR_FAILURE post - issue unknown

Hi Mikael,

The Video_TDR_Failure error may have been caused by an incompatible display driver. Since you mentioned that you already updated the graphics card driver, we suggest performing the steps provided on this
link to troubleshoot the blue screen error.

Please post back with the result for further assistance.

Regards.

 

BSOD: VIDEO_TDR_FAILURE (nvlddmkm.sys) when waking up from sleep


Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

The crashes 0x116(VIDEO_TDR_FAILURE) are graphical related. This means the drivers of the GPU stopped responding, but Windows couldn't get the drivers to react again within a certain time amount. This could be due to dust, improper seated card, damaged card, drivers, power problem, related software, overheating, etc.
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

 

video_tdr_failure BSOD error Windows 10

So twice today I've had my laptop crash to BSOD with "video_tdr_failure igdkmd64.sys" listed as the error code. The system would lock up briefly, then the screen would go black with just the mouse cursor in the middle but not responsive, before dropping
to the BSOD after a minute or so.

Does anyone have any ideas what the issue is?

Hardware info:

Manufactuer: Acer

Model: Aspire E5-571

OS Build: 10240

Processor: Intel Core i3-4005U

RAM: 4GB

GPU: Intel HD Graphics 4400

Driver: 10.18.15.4248 (Auto-installed through Windows Update on October 15th)

Thanks in advance