Windows 10: BSOD w/ Attachment

Good evening,

I have been receiving multiple bsod. The first couple of times was while I was playing an mmo called Dragomon Hunter a few days ago. Then three times today while trying to download diablo 3 from battle net.

Initially I used BlueScreenView where it told me the two bsod had something to do with dxgmms2.sys and ntoskrnl.exe.
The three times today it had something to do with netio.sys and ntoskrnl.exe.

Attached you will find the results from DM Log Collector.

Thankyou for your time.

Attachment 52917

:)

 

BSOD

Hey peeps,

I seem to keep getting BSOD's, I have solved them once with your help and was hoping for help again. In addition, help preventing these would also be appreciated due to their impeccable timing... I've attached the minidumps, speccy, and msinfo files via
onedrive.

Thanks in advance.

https://1drv.ms/f/s!AiTQiBMoop8mhL9eRpUheMmPiTyv-w

 

Email Attachments not showing in Windows 10

Old title: Email Attachments not showing

I have a new PC w/Windows 10. I am receiving my emails w/Mail but attachments are not showing. What do I need to do to allow attachments to download with email?

 

Hi Nikolos,

Welcome to the 10forums.

Please update your Intel network driver
Driver Reference Table - e1i63x64.sys
Code: *** WARNING: Unable to verify timestamp for e1i63x64.sys *** ERROR: Module load completed but symbols could not be loaded for e1i63x64.sys 0: kd> lmvm e1i63x64 start end module name fffff801`16e90000 fffff801`16f09000 e1i63x64 T (no symbols) Loaded symbol image file: e1i63x64.sys Image path: \SystemRoot\System32\drivers\e1i63x64.sys Image name: e1i63x64.sys Timestamp: Thu Mar 26 21:24:57 2015 (55146B19) CheckSum: 00081A0A ImageSize: 00079000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

Hello axe0, thanks for the swift response. Is this the correct driver? Download Network Adapter Driver for Windows 10

Also do I need to uninstall my intel network driver first before installing this?

 

That is the correct driver yes, in the list of products below in the page you can see
Code: Intel(R) Ethernet Connection (2) I218-V[/quote] I hope it doesn't matter if you don't uninstall first, but if you do of course first download the driver *Smile

 

Okay I've succesfully installed the new intel network driver, hopefully this will fix my problem. *Smile

btw if it's not too much of a hassle, would you be able to tell me what other drivers in my system requires updating?

Thankyou and god bless!

 

That won't be a problem, but I usually look for drivers that are not in 2015 because they are often causing the most problems.
I won't give data about them directly in this post, the links I post are links for more information about the drivers that include update links
Code: lv302a64 Sat Jul 26 17:06:31 2008 (488b3d77) lv302a64.sys LVUSBS64 Sat Jul 26 17:06:36 2008 (488b3d7c) LVUSBS64.sys lvrs64 Sat Jul 26 17:09:02 2008 (488b3e0e) lvrs64.sys LV302V64 Sat Jul 26 17:09:08 2008 (488b3e14) LV302V64.SYS AsIO Wed Aug 22 11:54:47 2012 (5034ac67) AsIO.sys speedfan Sat Dec 29 21:59:35 2012 (50df59b7) speedfan.sys iaStorA Fri Apr 04 01:00:05 2014 (533de7f5) iaStorA.sys iwdbus Tue Jun 17 23:54:22 2014 (53a0b90e) iwdbus.sys mbam Wed Sep 03 19:50:25 2014 (540754e1) mbam.sys TeeDriverx64 Tue Sep 23 22:01:14 2014 (5421d18a) TeeDriverx64.sys [/quote] AsIO.sys is a driver from ASUS software, I recommend to remove ASUS software because it is known for causing bluescreens.
Driver Reference Table - lv302a64.sys
Driver Reference Table - LVUSBS64.sys
Driver Reference Table - lvrs64.sys
Driver Reference Table - LV302V64.SYS
Driver Reference Table - AsIO.sys
Driver Reference Table - speedfan.sys
Driver Reference Table - iaStorA.sys
Driver Reference Table - iwdbus.sys
Driver Reference Table - mbam.sys
Driver Reference Table - TeeDriverx64.sys

 

Ah dam just got another blue screen while trying to download Diablo 3 from battle net again, took about 20-30 mins to occur.

Here is a new attachment from the logger.

Attachment 52932

 

Please uninstall ESET as a test
How do I manually uninstall my Windows ESET product?ESET Knowledgebase

 

Yup uninstalled eset through safe mode, began update for diablo 3, after a period of time, bsod again.

These are the new logs.

 

Do you think it could be dust build up? I've never cleaned inside the tower for over a year now/idk how to do so safely

 

Dust can cause various of problems.

It is pretty easy to do (once you know it).
It takes some time to write instructions for how to do it properly, so I'm posting a tutorial that explains it.
Please read the whole page properly, the warning part below in the page is important.
If you have read it properly and performed it properly, nothing can go wrong *Smile
How to Clean the Inside of a Computer: 11 Steps (with Pictures)

 

Does the log report indicate what exactly is the culprit? I'm thinking I might have to take it down to the shop soon.

 

The intel network driver is the cause again.
Unfortunately, it is not clear if this is a driver bug or the network card self.
Yes it could also be the network card a.t.m.