Windows 10: BSOD watching online stream

Hi

I have a BSOD watching an online stream, I don't know if it's related but games that my computer should handle fine have been lagging whilst some more demanding games run perfectly.

:)

 

BSOD and connecting/disconnecting sounds without reasson on Microsof Surface Pro 4

Got a few times a BSOD, decided to lock the screen on the next BSOD by preventing the system from automatically restarting - but since then no BSOD yet occurred - .

While we today where watching an online streaming TV program (with Internet Explorer) we heard the system sounds like an appliance was disconnected and again connected but we did not do anything ourselves. After that the stream was stuttering.

Anyone an idea of what is wrong? The Surface is about 9 months old and I just started to use it recently. It is the Microsoft Surface Pro 4 256Gb SSD / 8Gb / i5.

Richard

 

Watch online tv streaming

oh well it looks like its bbc beta for me then:smileyhappy:

 

Hello me067 and welcome to the Forums. Please fill out your system specs, this will help you.

Please fill out your System Specs


Information Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible. If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Specs - Fill in at Ten Forums.

Your dump file shows

Code: Use !analyze -v to get detailed debugging information. BugCheck D1, {ffffe000f944f004, 2, 0, fffff80191eaea6d} *** WARNING: Unable to verify timestamp for afw.sys *** ERROR: Module load completed but symbols could not be loaded for afw.sys Probably caused by : afw.sys ( afw+3389 )Followup: MachineOwner[/quote] That is your Agnitum Firewall Driver

Also listed is

Code: ffffd000`2aef4b78 fffff801`9715f495Unable to load image \SystemRoot\System32\drivers\netr28ux.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for netr28ux.sys *** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys netr28ux+0x3f495[/quote] Which is your Ralink RT2870 series USB802.11n Wireless Adapter Driver (you may have a different manufacturer) Please update that driver.

Code: ffffd000`2aef56b8 fffff801`934a58f6Unable to load image \SystemRoot\system32\DRIVERS\afwcore.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for afwcore.sys *** ERROR: Module load completed but symbols could not be loaded for afwcore.sys afwcore+0x458f6[/quote] Which is your Agnitum Firewall Driver again. I am not sure what AV you use unless it is Bullguard. It uses Agnitum Firewall Driver, I believe. I would uninstall it and use the Windows Firewall.

 

I've uninstalled Bulldog and have new drivers from netgear for the wifi dongle, hopefully that's the end of it!

Thanks for your time.

 

You're quite welcome. I hope it is the answer also. If not, just upload the DM log here again.