Windows 10: BSOD whea_uncorrectable_error with MSI components and i9-7960X 2.80GHz

Discus and support BSOD whea_uncorrectable_error with MSI components and i9-7960X 2.80GHz in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello guys, Im currently playing on MSI components. While using MSI Dragon Center and going with Scenario : Gaming Mode its safe overcloking after 2... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Andyyy94, May 28, 2020.

  1. Andyyy94 Win User

    BSOD whea_uncorrectable_error with MSI components and i9-7960X 2.80GHz


    Hello guys,


    Im currently playing on MSI components. While using MSI Dragon Center and going with Scenario : Gaming Mode its safe overcloking after 2 mins of playing my pc get BSOD. Im putting my pc specs and error full code. I hope you can help me guys.


    My PC specification :

    MSI X299 TOMAHAWK ARCTIC EDITION​

    MSI GTX 2080 SUPER GAMING X TRIO​

    CPU: INTEL i9-7960X 2.80 GHz​

    RAM: DOMINATOR® PLATINUM RGB 32GB 4 x 8GB DDR4 DRAM 3200MHz C16 cmt32gx4m4c3200c16​

    OS: Windows 10 Pro 64 bit​

    PSU: RADIX VII AG800 80PLUS Silver 800W​

    SSD/HDD: PLEXTOR PX-1TM and ADATA SU800​


    Nazwa dziennika:System
    Źródło: Microsoft-Windows-Kernel-Power
    Data: 29.05.2020 00:42:03
    Identyfikator zdarzenia:41
    Kategoria zadania:63
    Poziom: Krytyczne
    Słowa kluczowe:70368744177664,2
    Użytkownik: SYSTEM
    Komputer: DESKTOP-IHDOECR
    Opis:
    System został uruchomiony ponownie bez uprzedniego czystego zamknięcia. Możliwe przyczyny błędu: system przestał odpowiadać lub uległ awarii albo nastąpiła nieoczekiwana utrata zasilania.
    Kod XML zdarzenia:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2020-05-28T22:42:03.005797300Z" />
    <EventRecordID>19823</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-IHDOECR</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">292</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0xffffd30649653028</Data>
    <Data Name="BugcheckParameter3">0xb2000000</Data>
    <Data Name="BugcheckParameter4">0x70005</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    </EventData>
    </Event>

    :)
     
    Andyyy94, May 28, 2020
    #1
  2. btarunr Win User

    Intel Announces Availability of Core i9-7980XE and Core i9-7960X

    Intel expanded the upper end of its Core X "Skylake-X" HEDT processor family, with the introduction of the Core i9-7980XE 18-core flagship processor, and the i9-7960X 16-core processor. Designed to give pro-sumers and PC enthusiasts extreme mega-tasking performance, the i9-7980XE features all components physically present on the 14 nm "Skylake-X" silicon, featuring 18 cores, with HyperThreading enabling 36 threads; 1 MB of dedicated L2 cache per core, 24.75 MB of shared L3 cache, and rather restrained clock speeds of 2.60 GHz, with Turbo Boost speeds of 4.20 GHz, and Turbo Boost Max 3.0 frequency of 4.40 GHz.

    Despite its gargantuan core-count, the TDP of this chip is rated at 165W, lower than the 180W rated for competing Ryzen Threadripper processors. The other high-end processor launched by Intel is the Core i9-7960X. This 16-core/32-thread chip features clock speeds of 2.80 GHz, with 4.20 GHz Turbo Boost, and 4.40 GHz Turbo Boost Max 3.0. It features 22 MB of shared L3 cache, and 1 MB of dedicated L2 cache per core. The Core i9-7980XE is priced at USD $1,999 in the retail channel; while the Core i9-7960X goes for $1,699.


    BSOD whea_uncorrectable_error with MSI components and i9-7960X 2.80GHz OLGtNK5o7Ykn4YhE_thm.jpg

    BSOD whea_uncorrectable_error with MSI components and i9-7960X 2.80GHz psNFzh2orRnacUTG_thm.jpg
     
    btarunr, May 28, 2020
    #2
  3. WHEA_UNCORRECTABLE_ERROR BSOD

    Hello,

    Within the last 30 minutes I have just recieved 2 more BSOD's. :/

    Although I got 1 WHEA_UNCORRECTABLE_ERROR and 1 driver_irql_not_less_or_equal.

    Here are the new dump files:

    New dump files.zip

    Thanks again,

    Jake
     
    JakeVerrall, May 28, 2020
    #3
  4. Zaki_j Win User

    BSOD whea_uncorrectable_error with MSI components and i9-7960X 2.80GHz

    BSOD WHEA_UNCORRECTABLE_ERROR

    Hi Jotunheim,

    Thank you for writing to Microsoft Community Forums.

    We appreciate your efforts in troubleshooting the issue and providing us the detailed information about the issue.

    1. When do you the error message?

    2. What is the make and model of the computer?

    WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred.
    This bug check is typically related to physical hardware failures. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm
    that any cooling systems such as fans are functional. Run system diagnostics to confirm that the system memory is not defective. It is less likely, but possible that a driver is causing the hardware to fail with this bug check.

    As per the dump files shared by you, the error seems to be with the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

    How to fix WHEA_UNCORRECTABLE_ERROR
    and see if that helps.

    You may also refer the troubleshooting steps in the article

    Troubleshoot blue screen errors
    and see if that helps.

    Additional Information:
    Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

    Hope it helps.

    Regards,

    Zaki
     
    Zaki_j, May 28, 2020
    #4
Thema:

BSOD whea_uncorrectable_error with MSI components and i9-7960X 2.80GHz

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