Windows 10: BSOD when basically idle, bad_pool_caller ntoskrnl.exe

Discus and support BSOD when basically idle, bad_pool_caller ntoskrnl.exe in Windows 10 BSOD Crashes and Debugging to solve the problem; Timeline: 31/08/2016 - Computer black screen's buzzing sound. Restart, no problem for the rest of the day. Wasn't doing anything stressful.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by wangziyue, Sep 4, 2016.

  1. wangziyue Win User

    BSOD when basically idle, bad_pool_caller ntoskrnl.exe


    Timeline:

    31/08/2016 - Computer black screen's buzzing sound. Restart, no problem for the rest of the day. Wasn't doing anything stressful.

    1/09/2016 - Same as above

    2/09/2016 - Same as above

    4/09/2016 - Same as above but instead of restarting immediately, I waited for the sound to stop by itself. Minidump created, Bug check string: IRQL_NOT_LESS_OR_EQUAL, Bug check code: 0x0000000a. Used Driver verifier, minidump shows:
    BAD_POOL_CALLER and 0x000000c2. Keeps driver verifier on, 3 bsods in 10 minutes. Decided to remove RAM. Removes 1 of 2 8gb sticks, Get IRQL_NOT_LESS_OR_EQUAL error before I can even log in on win10. Remove other ram, exact same thing happens. Places both RAM both in, so far no BSOD's but I feel it's just a matter of time.

    The 3 initial black screens were when my computer was in basic to complete idle. Was on netflix or reddit.

    BSODs : minidump.rar - Google Drive

    I've tried using winDBG, only shows:

    Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.




    Loading Dump File [C:\Windows\Minidump\090416-4625-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available




    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*C:\SymCache*Symbol information
    Symbol search path is: SRV*C:\SymCache*Symbol information
    Executable search path is:
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Windows 10 Kernel Version 10586 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10586.545.amd64fre.th2_release.160802-1857
    Machine Name:
    Kernel base = 0xfffff801`ff406000 PsLoadedModuleList = 0xfffff801`ff6e3cf0
    Debug session time: Sun Sep 4 21:42:10.257 2016 (UTC + 1:00)
    System Uptime: 0 days 0:02:12.920
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Loading Kernel Symbols
    .


    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.


    ..............................................................
    ................................................................
    .............................................
    Loading User Symbols
    Loading unloaded module list
    ............


    ************* Symbol Loading Error Summary **************
    Module name Error
    ntkrnlmp The system cannot find the file specified


    You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
    You should also verify that your symbol search path (.sympath) is correct.
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    Use !analyze -v to get detailed debugging information.


    BugCheck C2, {62, ffffd00070184000, ffffd0007018400c, 3b}



    Thank you in advance.


    UPDATE: Just read the posting instructions, Attachment 99871

    :)
     
    wangziyue, Sep 4, 2016
    #1

  2. Recurring BSOD crashes after using specific software (Axure RP Pro)

    The causes of the BSOD's are related to BAD_POOL_CALLER and SYSTEM_SERVICE_EXCEPTION related to the drivers; ntoskrnl.exe+16c560 and win32kbase.sys
     
    StefanoToledo, Sep 4, 2016
    #2
  3. LesHintz Win User
    Continuing BSOD issue

    OK, I will try that for a while. There has only been one more BSOD in the last two days. Again, occurring while the system was idle (Checked for any scheduled activities during that time - none). Again, it was the same fault ntoskrnl.exe +142940.
     
    LesHintz, Sep 4, 2016
    #3
  4. BSOD when basically idle, bad_pool_caller ntoskrnl.exe

    Realtek HD audio driver is the culprit. Update it.
     
    softwaremaniac, Sep 4, 2016
    #4
  5. wangziyue Win User
    Updated with driver reviver, PC crashed today again with same bsod minidump.
     
    wangziyue, Sep 13, 2016
    #5
  6. Give me the files please.
     
    softwaremaniac, Sep 13, 2016
    #6
  7. wangziyue Win User
    Found a newer driver using DriverEasy, I think I have the latest driver now. Will post if crashes again. Thank you so far.
     
    wangziyue, Sep 15, 2016
    #7
  8. BSOD when basically idle, bad_pool_caller ntoskrnl.exe

    Use Realtek's website.
     
    softwaremaniac, Apr 5, 2018
    #8
Thema:

BSOD when basically idle, bad_pool_caller ntoskrnl.exe

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