Windows 10: BSOD when computer idle

Hi,


I would like help with the BSOD that I'm getting recently when my computer is idle, such as SYSTEM_SERVICE_EXCEPTION or PFN_LIST_CORRUPT.


I've had the same problems in the past months ago of BSOD when idle, but I've managed to fix it by resetting my windows. Until recently, they have come back again.


I've attached zipped minidumps of 3 recent BSOD on the same day in the link:


https://1drv.ms/u/s!AqgGB2w4XGY_jAm1BFiWwl1WuXlg?e=h7qwcM


Thank you for you help!

:)

 

Bluetooth still on while idle

Thanks for following the steps. Now, the settings won't take effect if you are only using normal PC idle mode. Normal functionality of Bluetooth and Wi-Fi settings are to stay connected even if PC is idle. With the settings that you have created, we would
suggest that you set your PC to automatically go to Sleep or
Hibernate once idle. In this way, the settings "Allow the computer to turn off this device to save power" should take effect.

To set your PC to automatically go to Sleep or Hibernate when idle, please follow these steps:

• Open Control Panel, set view by: Small
  icons.
• Look for Power Options.
• Click on Change when the computer sleeps on the left pane.
• Set a timer.

Please try it out. Hope it helps. If you have any other concerns, don't hesitate to come back to us.

 

Win 10 backgroundTaskHost.exe crashed - Constant BSOD when idle

Hi Mala,

Thank you for your quick reply.

Here are the answers to your questions:



1.
What is the make and model of the computer?

1. • Dell Latitude 5591 Purchased 2019

2.
Which version of Windows is installed on your machine?

1. • Win 10 Pro, Version 1809, OS Build 17763.529

3.
Have you tried booting the PC in Safe mode to know if the issue persists?

1. • No, would be hard to work in safe mode

4.
Have you installed any non-Microsoft security software on your PC?

1. • No, nothing

I’m receiving 2 types of BSODs

UEXPECTED_STORE_EXCEPTION



It happens while I work, usually browsing. I think always when browsing. The computer gets into waiting mode (mouse icon) and BSODs in a couple of seconds after that.



REGISTRY_ERROR

When idle, I come back to this BSOD after leaving the computer for a while.



Attached another 2 dumps.

backgroundTaskHost.exe.18816.zip

backgroundTaskHost.exe.4552.zip



Perhaps you can tell me how I can force more dumps? Memory dumps? It stays on 0% complete forever.



Thank you,

Gil

 

Troubleshooting idle problems with no errors

I need help troubleshooting my Windows 10 Home PC. I have problems with it only when it idles. The problems are intermittent and hard to troubleshoot. Sometimes it will lock up after being idle for a while. Sometimes it won't lock up but the screen will
not power off. Sometimes it behaves perfectly fine. There are no errors in the Event log, BSODs or memory dumps.

I have tried:

• Reinstalling Windows from image
• Updating all of my drivers
• Scanning for viruses and other malware
• Scanning and defragging hard drives
• Turning off most of my power saving settings
• Scanning for memory and other hard defects
• Stress testing for heat related problems

I am at a loss at this point. It is very annoying to constantly have to hard boot my PC if I step away for too long.

What else can I try?