Windows 10: BSOD when creating password for my User Account

When I'm creating a password for my User Account, my Windows 10 gives me a BSOD, sometimes the stop code is: UNEXPECTED_STORE_ECXEPTION, or DRIVER_IRQL_NOT_LESS_OR_EQUAL, or something else.


Here are my device specifications:


Device name: USER-PC

Processor: IntelR CeleronR CPU 1007U @ 1.50GHz 1.50 GHz

Installed RAM: 2,00 GB

System type: 64-bit operating system, x64-based processor

Edition: Windows 10 Home Single Language

Version: 20H2

Installed on: ‎19/‎01/‎2021

OS build: 19042.867

Experience: Windows Feature Experience Pack 120.2212.551.0

:)

 

Lost User Account

After upgrading from Window 7 to 10, I lost my wife's User Account got messed up, using my email address and login password, with no ability to change them. I received the reply below, but still have problems:

I understand the inconvenience you are facing with user accounts, we will help you to resolve this issue.



I would like to inform that there can be only one Microsoft user account on one device, and that might be the reason you are unable to change the email address for the user account.



I suggest you to create a new account (Local account) on your computer and transfer the content to newly created user account.



Step 1: Creating a new user account

• Type cmd in the Search bar form the desktop.
• Now, Right-click on cmd.exe from the result and select Run As Administrator.
• User Account Control or UAC dialog box will appear, click on Yes.
• Type net user username password /add
  
  [Replace ‘username’ and ‘password’ with your desired username and password]

Step 2. Copying old files to newly created User Profile

• Go to C:\Users\(Your-Corrupted-
• Copy all files except three files:

• 
  NtUser.dat
  
• 
  NtUser.ini
  
• 
  NtUser.log
  

3. Go to C:\Users\(New-User-Profile-

4. Paste all those copied files here.

I tried to create a new user account as in Step 1, but when I put in the command as written above, I kept getting messages about correct syntax for the command. No matter what I tried, it wouldn't work. I
then tried to set up a new account using the Settings/Accounts/"Add someone else to this PC" menu. I set up the account, but no folder was created under C:\Users\. I tried adding a folder using the new accounts user name and transferred the files from the
other account. When I tried to log in, I received the same error message. I am at a loss as to how to get back the user account with the correct username, email address, and password. HELP!!!

 

Creating and removing a user account in Windows 10

Hi Ron,

To answer your question, kindly follow the steps below:

To create a local user or administrator account:

Method 1:

• Open the Settings app.
• Click on Accounts.
• Select Family & other people.
• Click on Add someone else to this PC.
• Enter a user name, password, password hint, and then select Next.

Method 2:

• Follow the steps given on this Wiki article create by Andre Da Costa:
  
  How to: create a Local Account in Windows 10.

To remove a user account or administrator account:

• Open the Settings app.
• Click on Accounts.
• Select Family & other people.
• Select the user you want to delete under Other users and click on Remove.
• Accept the UAC (User Account Control) prompt.
• Select Delete account and data if you wish to delete account and the data and follow the onscreen instructions.

Note: Only administrator user can delete a user account. Log on as the new administrator and delete your account.

Let us know if you have further concerns.

 

Create a Password Reset Drive not listed within my User Account

Hi Anna,

Thank you for posting your response.

I appreciate the time and effort that you have invested in to fix the issue.

As per the above post, I would like to clarify that if you have a Microsoft account enabled in your PC, you will have to visit live.com website provided in the above link to create the Password Reset Drive. In a local account, you will b able to find the
options in Control Panel>User Accounts>Create a Password Reset Drive on the left menu pane.

Coming to the issue in hand, you cannot merge the two accounts, you can however copy the files and folders that is required into the User Account that you desire and delete the unwanted account. To do so follow the steps below.

Note: You should have admin privileges to perform the below steps

• Open File Explorer, open This PC and navigate to
  C:\Users.
• Click on the Account that you want to copy the files from.
• Right click on the Folders (and/or files) and click on copy.
• Now, go to the new user account folder and paste it. Repeat the steps a needed.

Hope this information helps