Windows 10: BSOD when I restart inside of windows

Discus and support BSOD when I restart inside of windows in Windows 10 BSOD Crashes and Debugging to solve the problem; i7-7700k Asrock z270 Extreme4 32GB DDR4-2400 Ram GTX 1080Ti FE Corsair RM750x Samsung 960EVO 500GB M2 Seagate barracuda 6tb x2 Windows 10 64bit Build... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by goldfish, May 28, 2017.

  1. goldfish Win User

    BSOD when I restart inside of windows


    • i7-7700k
    • Asrock z270 Extreme4
    • 32GB DDR4-2400 Ram
    • GTX 1080Ti FE
    • Corsair RM750x
    • Samsung 960EVO 500GB M2
    • Seagate barracuda 6tb x2
    • Windows 10 64bit Build 15063
    I've recently built, delided and overclocked my first pc. Everything was running just fine, until recently, I found out that pressing restart inside the windows start menu will shutdown windows, but will always freeze when it starts up again on the spinning dots. It freezes even if I overclock by 100Mhz. It freezes when I manually set multiplier to 45 even though its a 4.5Ghz cpu. The pc starts up just fine, runs just fine, and shuts down just fine. This only happens when I use the restart option inside windows or when an update causes it to restart itself.

    I have my cpu OCed to 4.9Ghz at 140mV offset LLC3. Under load it's doing 1.28v. Temps never hit over 79C in p95. My OC is stable for 10 Hours p95 blend, 11 hours p95 small FFT, and an overnight memtest86. It has never crashed on me inside of windows.

    Googling tells me that the cpu can't handle the overclock, but I'm passing these stress tests with flying colors. Not only that, but manually setting the cpu to 4.5Ghz results in the same lockup when restarting inside windows. This doesn't happen when I set multiplier to 44 or below, or on stock settings. I've tried updating BIOS from 1.4 to 2.0. I've tried reseating the cpu. Nothing works. Most times, it would restart, and get stuck on the spinning dots and do nothing. Sometimes, it would BSOD after getting stuck on the spinning dots (either WHEA uncorrectable or machine check exception) but the pc will hang at 0% as it's collecting an error report. As such, I'm not sure if my dump log is of any use, but I've attached it anyways. I would appreciate if anyone could help me out or share your past experiences if you have resolved this before on your pc.

    Attachment 137239

    :)
     
    goldfish, May 28, 2017
    #1

  2. BSOD on Windows 10 update

    Hello,

    when I started this thread I was on 14393 in meantime with Windows Creation Tool I did upgrade. But now on restart I get BSOD again. Under Windows Insider Program that option is enabled and Fast delivery of Insider. Is there a way to find out what crash
    my laptop and how?
     
    MarkoKrstic, May 28, 2017
    #2
  3. nicatombo Win User
    Get Insider builds only shows a Restart button

    Hi,

    So I decided to go all in with Windows 10 (I love it!) and I did a clean install. Everything went well but when I went to sign in as a Insider, after I went through the process and Windows asked me to restart the PC, I encountered a BSOD (I don't know if
    it was related though) and now when I go to to Windows Update > Advanced > Get Insider builds, it only shows a Restart button and restarting doesn't change it -- I can't get the on the Slow ring.

    Windows 10 is activated, I'm signed in to my MS account, and I was an Insider before I did the clean install.

    I ran Troubleshooter and it says it fixed something in WU, but I'm still seeing only a Restart button.

    Any assistance is greatly appreciated.

    BSOD when I restart inside of windows [​IMG]
     
    nicatombo, May 28, 2017
    #3
  4. BSOD when I restart inside of windows

    That would be something for an overclocking forum. I think u will get better help there. But I was interested and analysed for u.

    These are the results:

    Code: 0x0000000A: IRQL_NOT_LESS_OR_EQUAL (16.05.2017 11:51:05) [Windows 10] CAUSED BY: ntoskrnl PROCESS: System Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility[/quote]
    0x0000000A on an OCed System:
    Code: 0x0A = unstable RAM/IMC, increase QPI first, if that doesn't work increase vcore 0x0A = add QPI/VTT voltage[/quote] read this: Common BSOD Error Code List for Overclocking - Overclock.net Community


    The GPU driver also crashed very often:
    Code: 2017-05-26T01 36:16.996 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-05-26T01 36:16.997 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-05-26T01 49:09.063 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-05-26T01 49:09.063 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-05-26T02 04:10.159 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-05-26T02 04:10.159 Display driver nvlddmkm stopped responding and has successfully recovered.: .[/quote]
    But i cannot say if the driver crashes because of the overclocking or has another cause.

    Last word from me: MSI Afterburner is known for causing bluescreens too.
     
    BSODHunter, May 28, 2017
    #4
  5. goldfish Win User
    Thanks for taking the time to help me! I will make a post over there as well. I tried googling ntoskrnl and the issue could be memory. But I've already ran memtest86 overnight with 0 failures. I've also tried bumping up the voltages for SA and VCCIO.

    I've looked at the file dates for those dumps, and the date modified is showing 5/16. I'm not sure how much use those dump logs are. However, I've taken a look at some of the files the dm log collector made, and some of the event logs are showing today's date. Not sure if that data was taken from the dumps, or from my current configuration.
     
    goldfish, May 28, 2017
    #5
  6. goldfish Win User
    I found a fix for this! Originally, I ran into a fix where I changed VCCSA and VCCIO, while giving it a slight bump in vcore and changed cache speed (ring clock) to 4.8Ghz. This allowed me to boot and restart!!!!!! But it would instantly crash the moment I ran a stress test... So I had a computer that was super stable and couldn't restart, and now I have the exact opposite.

    After a bit of testing, I found that changing VCCSA and VCCIO to anything other than stock would cause instability. The key to a stable boot and restart was cache speed. Setting the cache speed to anything higher than stock would require more voltage, so I wanted to see how low I could set this without causing instability. Turns out I only needed to set the cache speed multiplier to 42, the same speed as if it was left on auto... Completely bizarre.

    tl;dr Computer is very stable but crashes on restart. Cache speed if left on auto clocks at 4.2Ghz. Setting cache speed to 4.2Ghz fixes restart problem.
     
    goldfish, May 28, 2017
    #6
  7. Glad to hear that your problem is now fixed. Let us know if there are any other problems.
     
    BSODHunter, Apr 5, 2018
    #7
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BSOD when I restart inside of windows

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