Windows 10: BSOD when installing 23H2

HelloWe are currently testing the upgrade to Windows 11 23H2. We deploy this update via SCCM in an application package composed of KB5031455 required to install 23H2 via Enablement Package and KB5027397.The update has provoked a few BSOD on our test devices, when the computers rebooted and were around 30% of install progress. The error code was CRITICAL_PROCESS_DIED. then, all the devices rebooted by themselves and continued the install, until they rebooted a last time. After that, they were all succesfully updated to 23H2 and no issues were found.We've checked the Device Manager for any err

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BSOD when installing 23H2

Hello

We are currently testing the upgrade to Windows 11 23H2. We deploy this update via SCCM in an application package composed of KB5031455 (required to install 23H2 via Enablement Package) and KB5027397.

The update has provoked a few BSOD on our test devices, when the computers rebooted and were around 30% of install progress. The error code was CRITICAL_PROCESS_DIED. then, all the devices rebooted by themselves and continued the install, until they rebooted a last time. After that, they were all succesfully updated to 23H2 and no issues were found.

We've checked the Device Manager for any error, with no results. We performed basic analysis with WhoCrashed and dump analysis, but our knowledge in this discipline is very limited. Also, it seems that when installing manually these updates, everything works fine, no crashes at all.

Can someone please help us to determine what causes these BSOD ? I've read that it would most likely be due to driver erros.

 

BSOD when installing 23H2

Hello Dave,

Thank you for your support.

Here's the link :

111723-16140-01.7z



FYI, I can confirm that both KB are installing fine when executing the script manually. I've installed the prereq manually and the 23H2 via SCCM : no BSOD.

 

Cannot install Windows 11 23H2

The build number 22631.2506 implies the device has been upgraded to 23H2 already.

Here are the version/build numbers for Windows 11.

• 22000.xxx is 21H2
  
• 22621.xxx is 22H2
  
• 22631.xxx is 23H2
  

Your system is fully up-to-date. What else you're looking for?

//I'm going to just assume 23H2 doesn't actually exist yet and count it as vaporware.//

No, it's not.

Read more about the enablement package you installed.

KB5027397: Feature update to Windows 11, version 23H2 by using an enablement package