Windows 10: BSOD when open ACDSee ultimate

everytime I open ACDSee ultimate 9 and try to edit a pic. then my PC would be frozen and then BSOD appeared......
could anyone help me with that?*Sad

:)

 

slow response of Pictures with Windows 10

I recently upgraded from Windows 8.1 to 10, and now my Pictures (there are many folders) will not open except after extremely long delays, after which it crashes ("not responding"). I had upgraded from ACDSee Pro 7 to ACDSee Ultimate 9, and things worked
until I went to Windows 10. I had set ACDSee as the default app for opening pictures, but when I went in to try to go back to the Microsoft settings, I could not get past Default Apps (everything stopped there). I think it is a Windows problem, as there
are other oddities that are not working. Microsoft wants $150 to fix their "free" upgrade, which is outrageous. Any ideas on how to get my Pictures folders working quickly again? Thanks.

 

Windows 10 Photo Editor Changes November 2016 - Completely Dislike New Version

i was very upset when they changed this software. it was quick and easy. I recently purchased ACDSee Ultimate 10 software. it is actually much better, but it takes a bit of playing around to figure it out. There is a less expensive version that has
all of the tools that were in the original windows 10 product. ACDSee does a much better job once you learn to use it. It is much less expensive than photoshop and is not a subscription purchase.

 

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:




Please make sure the drivers for your USB network adapter are the most recent.
If the most recent drivers are not supported for Windows 10, please do NOT use the USB.

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

 

thanks for replying! i had followed your instruction and filled my specs.
sorry for only one dump available but my laptop never had other kinds of BSOD....it only crashes when open ACDSee ultimate recently.

 

Do not know if it also applies to ACDsee.
But there is a hotfix driver from Nvdia with crashes with Photoshop and Illustrator.
Maybe it will also help with your problem

Crashes with Adobe Photoshop/Illustrator
NVIDIA has posted a Hotfix driver that seems to fix the issue for most people: GeForce HotFix driver 361.60

Changelog:

• Crashes in Photoshop & Illustrator
• Install & clocking related issues

 

@lifetec, please note that the system is a laptop with possible (most likely) altered drivers.
This would mean that the fix from nvidia can't be applied here without other problems.

 

um...i tried updated that too ...but it didnot help actually...