Windows 10: BSOD when opening adobe family

Microsoft R Windows Debugger Version 10.0.25200.1003 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\Minidump\031423-14218-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available************* Path validation summary **************Response Time ms LocationDeferred srv*Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 22621 MP 4 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalMac

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Adobe Reader not opening

Hi Albert,

Thank you for your interest in Windows 10.

I suggest you to uninstall and reinstall Adobe Reader DC
and check if it fixes the issue. Follow the steps below to uninstall
Adobe Reader DC:

• 
  Press Windows key + X.
  
• 
  Click on Programs and Features.
  
• 
  Look for Adobe Reader DC
  and right click on it and click on uninstall.
  
• 
  Reboot the computer after uninstall is complete and try to reinstall them.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Microsoft Edge vs Adobe Reader

Hi Jenny,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open Control panel.
  
• 
  Select Default Programs.
  
• 
  Click on Adobe Reader and set that application as Default.
  

If the issue persist follow the steps below.

• 
  Open Default Program.
  
• 
  Click on Associate a file type or protocol with a program.
  
• 
  Select any pdf file Extension.
  
• 
  Click on Change program.
  
• 
  Select Adobe Reader.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Adobe Reader not opening

I re-installed Adobe Reader DC. It worked for a few hours and then stopped working.

Windows diagnostics said the program is incompatible.

What should I try next?