Windows 10: BSOD when playing certain games

Discus and support BSOD when playing certain games in Windows 10 BSOD Crashes and Debugging to solve the problem; I get BSOD's when playing certain games; Deus Ex Mankind Divided, Civilization VI, and Witcher 3. However, I don't get BSOD's when playing Crysis 3, or... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Plaplace, Feb 25, 2017.

  1. Plaplace Win User

    BSOD when playing certain games


    I get BSOD's when playing certain games; Deus Ex Mankind Divided, Civilization VI, and Witcher 3. However, I don't get BSOD's when playing Crysis 3, or Call of Duty Infinite Warfare. The driver that's causing it is Hal.dll. My PSU is new, and I ran the windows memory test and it reported no errors. I'm at a loss. Crash file is attached.

    Windows 10 - Operating System
    CPU - i5-4590
    GTX 960
    16gb Ram (Hyper Fury)

    :)
     
    Plaplace, Feb 25, 2017
    #1

  2. BSOD When playing certain games

    Driver verified and Related to the ScpVBus.sys XInput Wrapper for DS3 and Play.com USB Dual DS2 Controller from Scarlet.Crush Productions

    Completely remove the current driver (or software) and install the newest driver available. For instructions on how to do that Read all about updating drivers here Updating a driver.
     
    ZigZag3143 (MS -MVP), Feb 25, 2017
    #2
  3. BSOD When playing certain games

    I hadn't had any BSODs for a while up until today. I decided I'd play a game of Rainbow Six Siege, and received one and then decided to play some Battlefield 4 and received one. I have no experience
    in solving BSOD issues, so that's why I've came here to ask for help. Both of the Minidumps are located here: Shared items 11-14-2016 If
    anyone could assist me with these I'd be very grateful. Thankyou BSOD when playing certain games :)
     
    Cm.windows, Feb 25, 2017
    #3
  4. Ztruker Win User

    BSOD when playing certain games

    Ztruker, Feb 26, 2017
    #4
  5. Seems to be a Hardware Failure:

    Code: 0x00000124: WHEA_UNCORRECTABLE_ERROR (26.02.2017 21:46:36) [Windows 10] CAUSED BY: GenuineIntel [16.07.2016] WHEA Notify: Machine Check Exception Type: Micro-Architectural Error Error: Internal unclassified (Proc 3 Bank 4) PROCESS: CivilizationVI.exe Usual causes: Hardware, Incompatibility, May be driver corruption[/quote] Do u have your games on different Harddisks? Or maybe Steam Client is on another Harddisk, but the Game is on C:
    This could explain why some games get no BSOD.
     
    BSODHunter, Feb 28, 2017
    #5
  6. Plaplace Win User
    My games were/are on the same hard drive. Which piece of hardware could it be? My drivers seem to be up to date.
     
    Plaplace, Mar 1, 2017
    #6
  7. axe0 New Member
    BSOD when playing certain games [​IMG]
    Diagnostics Test
    BSOD when playing certain games [​IMG]
    HDD TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    *Arrow Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    *Arrow Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log *Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
     
    axe0, Mar 1, 2017
    #7
  8. Plaplace Win User

    BSOD when playing certain games

    Hard drive reports attached.
     
    Plaplace, Mar 3, 2017
    #8
  9. axe0 New Member
    Follow the chkdsk instructions properly, using chkdsk only (without parameter) or through Windows Explorer won't help fix any problem...
     
    axe0, Mar 3, 2017
    #9
  10. axe0 New Member
    I had hoped chkdsk would do more than deleting redundant security descriptors *Sad

    I recommend to replace the 500GB HDD.
     
  11. Plaplace Win User
    Used a new drive still getting BSOD
     
    Plaplace, Mar 15, 2017
    #11
  12. axe0 New Member
  13. Ztruker Win User

    BSOD when playing certain games

    Run dm_log_collector again and post the new zip file.
     
    Ztruker, Mar 15, 2017
    #13
  14. Plaplace Win User
    Ran dm_log collector. Here is the new file.
     
    Plaplace, Mar 18, 2017
    #14
  15. Ztruker Win User
    The 3/18 5:18PM dump indicates a problem with t1pusb.sys and mctkmd.sys.
    Code: *** WARNING: Unable to verify timestamp for t1pusb.sys *** ERROR: Module load completed but symbols could not be loaded for t1pusb.sys *** WARNING: Unable to verify timestamp for mctkmd.sys *** ERROR: Module load completed but symbols could not be loaded for mctkmd.sys[/quote] Code: File details of most used file with name t1pusb.sys Product: USB Graphics Device (1P) Company: Magic Control Technology Corp. Description: USB Graphics Device (1P) Driver File details of most used file with name mctkmd.sys Product: LDDM Kernel Mode Driver for Magic Control Technology Corporation Company: Magic Control Technology Corporation Description: LDDM Kernel Mode Driver for Magic Control Technology Corporation[/quote] The drivers.txt file from the zip says: Trigger 1+ Graphics Ca. If you have such a beast look for new drivers or uninstall if not using.
     
    Ztruker, Mar 18, 2017
    #15
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BSOD when playing certain games

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