Windows 10: BSOD when playing games memory issue

Hello!I have read around the forum and have tried many solutions and none have worked. I get BSOD when playing games 2-3 times a day. I have enabled driver verifier and crashed and it created a minidump file here. Could someone let me know what it says please?Thanks in advance!

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.

 

Subject: Persistent BSOD Issues While Gaming on Acer Laptop

Hello Microsoft Support!

I hope this message finds you well. I am writing to report a recurring issue with my Acer laptop, where I consistently encounter Blue Screen of Death (BSOD) errors while playing games. The problem has been particularly noticeable in games such as CS:GO, Dead by Daylight, and Minecraft.

Issue Details:

• Games Affected: CS:GO, Dead by Daylight, Minecraft
  
• Error Messages: irql_not_less_or_equal.
  

Troubleshooting Steps Taken:

• Updated graphics drivers
  
• Checked for Windows updates
  
• Verified game updates
  
• Monitored system temperatures
  
• Ran a memory diagnostic test
  

this is the link for the dump logs.

3 Items

 

Issue with Gaming resolution in Lumia 535.

Hi Balavarisrikanth,

• What is the exact issue are you facing games? Is it a online game or playing through any app?
• Is this issue specific to any game?
• Do you get any error message while trying to play?

If you are facing this issue with store games, I suggest you to try the steps mentioned in the below article and check if this helps.

Lumia troubleshooting and repair

Support options for Nokia, Lumia, and feature phone devices - Microsoft Support



Note: From the above link navigate to Other problem
> Problem not listed in the troubleshooting tool and try the steps.

Kindly let us know the above information and status of the issue to assist you further.

Thank You.