Windows 10: BSOD when putting videos into full screen

Discus and support BSOD when putting videos into full screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I've been having BSOD when I put videos from youtube into full screen. I've been searching online on what to do and found this site. I tried... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by leejacob77, Jun 21, 2016.

  1. BSOD when putting videos into full screen


    Hello, I've been having BSOD when I put videos from youtube into full screen. I've been searching online on what to do and found this site. I tried updating some display drivers but, it never helped.

    :)
     
    leejacob77, Jun 21, 2016
    #1
  2. MrLoulou Win User

    Windows 10 - Edge and MS video player issue in full screen with a nvidia GTX980m

    I have a weird issue since day 1 with every video that I want to play in full screen: when using Edge or the Netflix app or WMP all videos play just fine until I put them in full screen then I have ghosting and eventually a dark screen (the sound is still
    running in the background)

    The weird thing is the same video plays fine in full screen with Chrome or VLC.

    I have downloaded all updates, my laptop is a MSI GT72 2QE, has a GTX980m video card - 4Go (with latest drivers). If I start the laptop with my integrated video card (HD 4600) then Edge and WMP are playing video in full screen with no problem.

    No sure what to do to solve this, thank you for any suggestion
     
    MrLoulou, Jun 21, 2016
    #2
  3. MarkB1138 Win User
    KB3172985 causes bluescreen in DirectX DXGMMS1.sys when I maximize video (BSOD, blue screen)

    Yep, I have this issue too and it is definitely KB3172985. It installs and I can no longer play anything full screen. If I uninstall it and reboot then I get full screen video back. I have a Dell Precision 4800 with an
    NVIDIA Quadro K1100M 2GB GDD R5 video card. I do not get a BSOD, I just get a black screen with the audio still playing in the background.
     
    MarkB1138, Jun 21, 2016
    #3
  4. Ztruker Win User

    BSOD when putting videos into full screen

    Latest dump indicates video driver problems:

    Code: BugCheck D1, {304, 2, 1, fffff801c38eab23} Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUnblockUnorderedWaitQueuePacket+6b )[/quote] Code: ffffd000`22960598 fffff801`c5c6ade0Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for igdkmd64.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x6ade0[/quote] Dxdiag output says you have a Intel(R) HD Graphics 4000

    Please fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums. Be as complete as you can. Look at mine for and example.
     
    Ztruker, Jun 22, 2016
    #4
  5. I updated my System Specs as much as possible.
    Code: ffffd000`22960598 fffff801`c5c6ade0Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for igdkmd64.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x6ade0[/quote] Dxdiag output says you have a Intel(R) HD Graphics 4000

    Please fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums. Be as complete as you can. Look at mine for and example.[/quote]
     
    leejacob77, Jun 22, 2016
    #5
  6. Ztruker Win User
    Specs look good, thanks.

    Looking at the web site I see there are no Windows 10 drivers, latest is 8.1 and they are both pretty old, 10/2013 (Nvidia) and 11/2013 (Intel). If none of the Nvidia drivers I pointed to work, give the 8.1 driver from the ASUS site a try.
     
    Ztruker, Apr 5, 2018
    #6
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BSOD when putting videos into full screen

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