Windows 10: BSOD when unplugging charger, seems to caused by windows update according to dump

Discus and support BSOD when unplugging charger, seems to caused by windows update according to dump in Windows 10 Software and Apps to solve the problem; I have two laptops that faced the same problem: when I disconnect charger it BSOD immediately. However, after a reboot it can run on battery fine.I did... Discussion in 'Windows 10 Software and Apps' started by Kevin Tang2, Apr 24, 2023.

  1. KEVIN TANG2
    Kevin Tang2 Win User

    BSOD when unplugging charger, seems to caused by windows update according to dump


    I have two laptops that faced the same problem: when I disconnect charger it BSOD immediately. However, after a reboot it can run on battery fine.I did a windows reset on one of the computer and the problem is solved. So it should be a system / software problem and not a hardware defect. When analyzing the dump file, I got the following which seems to indicate that it is caused by something todo with windows update.FYI: one of the laptop is a MSI gs65intel, and another is Lenovo Slim 7 gen 6amd. However I don't think the hardware matter since it's two very different laptops experiencing t

    :)
     
    Kevin Tang2, Apr 24, 2023
    #1
  2. KEVIN TANG2
    Kevin Tang2 Win User

    BSOD when unplugging charger, seems to caused by windows update according to dump

    I have two laptops that faced the same problem: when I disconnect charger it BSOD immediately. However, after a reboot it can run on battery fine.

    I did a windows reset on one of the computer and the problem is solved. So it should be a system / software problem and not a hardware defect. When analyzing the dump file, I got the following which seems to indicate that it is caused by something todo with windows update.

    (FYI: one of the laptop is a MSI gs65(intel), and another is Lenovo Slim 7 gen 6(amd). However I don't think the hardware matter since it's two very different laptops experiencing the same problem)

     
    Kevin Tang2, Apr 25, 2023
    #2
  3. DAVEM121
    DaveM121 Win User
    BSOD when unplugging charger, seems to caused by windows update according to dump

    Hi Kevin,

    I am Dave, I will help you with this.

    It does seem like the crash is caused by the Windows update process, and it is very strange that would be affecting two devices.

    Please upload any minidump files you have, I will check those to see if they provide any insight into any other potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.
     
    DaveM121, Apr 25, 2023
    #3
  4. KNOXX29
    Knoxx29 Win User

    BSOD when unplugging charger, seems to caused by windows update according to dump

    Windows Update (BSOD)

    Hi Guys.
    I have Built a Machine for Crunching a few days ago and I have some issues with Windows Update.

    I have installed all Windows Updates but there are around 9 left without been installed becasue everytime i try to install it the Machine Crash and I get a BSOD, can someone tell me what could be causing that Windows Updates makes a Machine crash and get BSOD?

    Cheers.
     
    Knoxx29, Apr 25, 2023
    #4
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BSOD when unplugging charger, seems to caused by windows update according to dump

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