Windows 10: BSOD when updating iTunes/Nvidia

Discus and support BSOD when updating iTunes/Nvidia in Windows 10 BSOD Crashes and Debugging to solve the problem; When you run windows driver verifier you will test all non-Microsoft drivers. When you use clean boot you will turn off all non-Microsoft services.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by samhfoley, Aug 23, 2017.

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  1. SAMHFOLEY
    samhfoley Win User

    BSOD when updating iTunes/Nvidia


    Ugh, this is getting frustrating...

    Ran
    1) sfc /scannow
    2) dism /online /cleanup-image /checkhealth
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth....got stuck at 95%


    tried to run and print new zip before....got stuck on CD Drives


    Thought I should restart the machine......

    upon restart installing new windows update screen came up and has been running for 50 min now.....


    edit...actually says Getting Windows ready Don't turn off your computer....
     
    samhfoley, Aug 27, 2017
    #91
  2. ZBOOK
    zbook New Member

    It's updating windows.
    So when it completes:
    In the left lower corner search type: winver
    A pop up will appear: about windows
    Post an image into the thread.
     
    zbook, Aug 27, 2017
    #92
  3. SAMHFOLEY
    samhfoley Win User
    now stuck on restarting.......
     
    samhfoley, Aug 27, 2017
    #93
  4. ZBOOK
    zbook New Member

    BSOD when updating iTunes/Nvidia

    Later in the day I will catch up with you.

    If it's getting late where you are you can start Memtest86+ testing once windows completes updating.
     
    zbook, Aug 27, 2017
    #94
  5. SAMHFOLEY
    samhfoley Win User
    2:52pm here in Japan.....
     
    samhfoley, Aug 27, 2017
    #95
  6. SAMHFOLEY
    samhfoley Win User
    BSOD when updating iTunes/Nvidia [​IMG]
     
    samhfoley, Aug 27, 2017
    #96
  7. ZBOOK
    zbook New Member
    Okay so you are fully up to date.
     
    zbook, Aug 27, 2017
    #97
  8. SAMHFOLEY
    samhfoley Win User

    BSOD when updating iTunes/Nvidia

    1) sfc /scannow
    2) dism /online /cleanup-image /checkhealth
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth.

    run these again? Upload new zip??
     
    samhfoley, Aug 27, 2017
    #98
  9. SAMHFOLEY
    samhfoley Win User
    BSOD when updating iTunes/Nvidia [​IMG]
     
    samhfoley, Aug 27, 2017
    #99
  10. ZBOOK
    zbook New Member
    Please upload a new zip.
    It's up to you which tests you want to catch up on.
    Later in the day I'll catch up with you.
     
    zbook, Aug 27, 2017
    #100
  11. SAMHFOLEY
    samhfoley Win User
    This test always stays stuck at 91.5%......
     
    samhfoley, Aug 27, 2017
    #101
  12. ZBOOK
    zbook New Member
    When it completes please post:

    1) Administrative powershell: Get-WindowsUpdateLog
    This will take approxmately 5 minutes and post a text file on the desktop.
    Use a one drive or drop box share link to post into the thread.
    2) C:\Windows\Logs\CBS\CBS.log
    3) C:\Windows\Logs\Dism\Dism.log
    4) dm log collector zip:
    BSOD - Posting Instructions - Windows 10 Forums

    5) Under computer specifications please update with information on any of these:
    printer, headset, keyboard, mouse, xbox, joystick etc. (anything attached to the computer by wireless or wired)
    6) Also perform a speedtest.net and post the internet upload and download speeds
     
    zbook, Apr 5, 2018
    #102
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BSOD when updating iTunes/Nvidia

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