Windows 10: BSOD while closing and opening the Laptop

Discus and support BSOD while closing and opening the Laptop in Windows 10 Gaming to solve the problem; Hi, Im running a Windows 11, 24H2 on my laptop. When I close my Laptop and open it afterwards, it wakes up with the lock screen and no response to my... Discussion in 'Windows 10 Gaming' started by Chandra prakash S, Jul 6, 2025 at 6:57 AM.

  1. CHANDRA PRAKASH S
    Chandra prakash S Win User

    BSOD while closing and opening the Laptop


    Hi, Im running a Windows 11, 24H2 on my laptop. When I close my Laptop and open it afterwards, it wakes up with the lock screen and no response to my keys. after a couple of seconds, it goes into Blue screen, showing "Your PC ran into a problem" Can anyone find me solutions for it ? Thanks in advance :

    :)
     
    Chandra prakash S, Jul 6, 2025 at 6:57 AM
    #1
  2. AXE0
    axe0 Win User

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums BSOD while closing and opening the Laptop :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    BSOD while closing and opening the Laptop [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
    axe0, Jul 6, 2025 at 7:03 AM
    #2
  3. ERIC_ON_WEB
    Eric_On_Web Win User
    Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Jul 6, 2025 at 7:03 AM
    #3
  4. AXE0
    axe0 Win User

    BSOD while closing and opening the Laptop

    BSOD when using uTorrent


    Could you be more specific on the model? The model given shows many different laptops.
    Could you also check if HP has BIOS updates please, your laptop could use one.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    BSOD while closing and opening the Laptop [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.
     
    axe0, Jul 6, 2025 at 7:03 AM
    #4
Thema:

BSOD while closing and opening the Laptop

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