Windows 10: BSOD while gaming and then happens within 10 mins after booting

My two and a half year old pc, after switching graphic card, started to get BSOD about two weeks ago, saying Whea uncorrectable error. I did some research, and tried resetting CMOS, updating BIOS, and memtest86 to see if my rams are done. I also used some intel tools to check if my cpu has problem, but there was no signs. I thought about updating my drivers, but nothing worked. I did not oc my cpu, and it was at safe temperature while gaming, around 50-65.

I got really confused, so I decided to reinstall os, I cleaned out everything with a fresh install. My pc worked well with no BSOD for a week. I did not copy any of my backup files on my external hard drive to the reinstalled pc, and now while I was playing game(assassin's creed syndicate this time) , it happens again, still WHEA UNCORRECTABLE ERROR. I am confused that it does not seem like driver or software issues, so would it be hardware issues?

I have no idea on how to read dump files or anything and can't seem to solve it by myself so I decided to seek help.

Thanks!

Attachment 60174

:)

 

error in updating to windows 10

Thank you I finally updated it to windows 10 but unfortunately after updating i did check for new updates then while downloading for it.. suddenly it turn to BSOD having an error on igdkmd64.sys

Every 1-3 mins after booting up it will turn in BSOD so i cant really download and install any update for the intel graphics card

 

Windows 10 BSOD-Attempted execute of noexecute memory

I uninstalled the Killer Suite just now and updated the drivers using the link you provided, I'll test run my system for a while to see if I get the BSOD again, if not, I'll update this thread and mark it as resolved within the next 24-36 hours (The BSODs
typically happen 12 hours after my system boots). Thank you for all the help so far auggy.

 

So, I am trying to update some information here I found just now. I am still trying to figure out what is going on. Today, this only happened once after the pc has booted up, and I was at the login screen. I just did a full backup before it happens again. I was reading the eventlog and kept seeing something like this with different processor numbers:

Processor 7 in group 0 exposes the following power management capabilities:

Idle state type: ACPI Idle (C) States (2 state(s))


Performance state type: ACPI Performance (P) / Throttle (T) States
Nominal Frequency (MHz): 3901
Maximum performance percentage: 100
Minimum performance percentage: 41
Minimum throttle percentage: 41

Does this mean something wrong with my psu or motherboard?

And here is the new error zip. Thanks again!

Attachment 60298

 

In your unloaded modules there are many mentioning of
fffff800`f9db0000 fffff800`f9dbb000 TSDefenseBT6
Could this be a game you downloaded.
I also found TS888x64 Tue Sep 22 09:32:05 2015
This seems to be connected to Tencent ( Games) ????
Googling it there are many references to virus/Malware.

Use a Antivirus/Malware program like Antimalwarebytes etc. to check your system virusses.

 

Thanks for the reply. Actually it is a regular software from China, for anti-virus and there is also a social communication tool works kind of like the Line app. But I have cleaned it out of my pc to verify the situation.

Yesterday after the BSOD with WHEA UNCORRECTABLE ERROR after booting to the login screen, there was no BSOD after. I tried restart or sleep function, nothing caused the problem. So I stress tested my CPU again, it was good, no overheating or anything. I ran Memtest86 several times again and memory were good too. I also did the hard disk and SSD check, no bad results either.

But when I start up the pc this morning, BSOD on login screen again, and happens about 3 times until I get to get into the windows. Then I shut down the pc completely to see if something is wrong with booting. And yes, BSOD on login screen, after several times I will be able to get into the windows, message is still WHEA UNCORRECTABLE ERROR.

Could it be the battery problem of the motherboard? I tried to switch PSU but it still occurs, so it seems like there is nothing to do with the PSU.

I would totally buy and switch out ram, mb or anything, but I really would like to know the real cause.
I am going to perform a clean install again today if I still could not figure out whats going on, it seems to be the only way that keeps my pc from BSOD for about a week or so.

Any help would be much appreciated. Thanks!

New error file:

Attachment 60473

 

The bug check is again BugCheck 124, {0, ffffe000ec8ad028, f2000000, 100402}
But i found this pattern in eventviewer.
Event[1047]:
Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 2016-01-22T23:17:02.497
File System Filter 'QQSysMonX64' (6.1, ?2015?-?12?-?30T21:18:05.000000000Z) has successfully loaded and registered with Filter Manager.
Event[1050]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2016-01-22T23:17:03.636
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124
And this patern happens with 3 dumpfiles.

QQSysMonX64' is part of Tencent QQ Manager
The driver is from november 2015, maybe it is corrupted.
Uninstall and reinstall this program.
If this does not stop the bsod.
Remove it and see if this stops the BSOD.

Also the TSdefenseBT6 is still shown in the unloaded modules list.

 

Hello, thanks for the information. I thought I have completely removed it from my pc but there was still something left, and now I am sure it is gone after another BSOD. I ran some tests on my hardware again, and while loading the memtest86, the power went out for a sec in my house, and after some boot-loops it says my main bios is corrupted. Now I am using the back-up bios I guess.
Also, I have deleted TSdefenseBT6 from drivers folder. I hope that solves the problem.

I am trying to find out if I need to restore my main BIOS or not now, good thing is still no BSOD yet, I will keep this updated if anything happens after.

 

Hello, me again, sorry..

So this time the system just rebooted during memtest86 with no BSOD, the only difference was I put 4 sticks together to test, I did not test it one by one this time. It passed once, and during the second procedure, system rebooted at test 9 (Modulo 20, Random pattern). Nothing was recorded on the memtest86 log. It ends at:
2016-01-24 18:45:21 - Start memory range test (0x0 - 0x41F000000)
2016-01-24 18:45:21 - Pre-allocating memory ranges >=16MB first...
2016-01-24 18:45:21 - All memory ranges successfully locked

Does it mean my ram still got problems, I think my mobo is good cause I did the switching ram slot test with single memory stick.

Here is the new error zip. Thanks again!

Attachment 60543

 

What is the name and model of your memory modules.
Are they compatible with your mobo GA-Z77-HD3 (rev. 1.0)
See the memorylist (QVL http://download.gigabyte.eu/FileList...ga-z77-hd3.pdf
Is your memory running with the right specifications in your BIOS.

 

It is at right specification I suppose, did not oc or anything. And yes it is the right model on the list, four of the ADATA 4gb ddr3 1333mhz ones. I will double check the bios setting after I get back home. Will update this asap.

 

Update, so my memory was set to the right specification. And it passes memtest86 twice this morning. No BSOD till now, so I guess the problem was the tencent program. But Iast time the pc was good for a week with the program in it, I will still keep looking for a few days. If nothing happens after, I will mark it as solved!
Thanks again lifetec.

 

Hi,
So now another BSOD while just using chrome..Still WHEA_UNCORRECTABLE_ERROR on screen. But this time there was no minidump files created, I checked that my settings for the dump files are correct.
Anyways, here is the error zip, thanks in advance!

Attachment 60721

 

There are many WER about your Steelseries Diablo mouse you need Engine 3 with windows 10 SteelSeries Engine Software - GameSense & Customization | SteelSeries

Being the dumpfiles
Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 124, {0, ffffe00110aae028, b2000000, 100402} Probably caused by : GenuineIntel Followup: MachineOwner --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffe00110aae028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000100402, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_GenuineIntel CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: f ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) x86fre STACK_TEXT: ffffd000`530f06f8 fffff802`d6414f1f : 00000000`00000124 00000000`00000000 ffffe001`10aae028 00000000`b2000000 : nt!KeBugCheckEx ffffd000`530f0700 fffff802`d5e23e48 : ffffe001`10aae028 ffffe001`0fccf370 ffffe001`0fccf370 ffffe001`0fccf370 : hal!HalBugCheckSystem+0xcf ffffd000`530f0740 fffff802`d641540c : 00000000`00000728 00000000`00000003 ffffd000`530f0b30 00000000`00000000 : nt!WheaReportHwError+0x258 ffffd000`530f07a0 fffff802`d6415764 : ffffe001`00000010 ffffe001`0fccf370 ffffd000`530f0948 ffffe001`0fccf370 : hal!HalpMcaReportError+0x50 ffffd000`530f08f0 fffff802`d641564e : ffffe001`0fccecc0 00000000`00000001 00000000`00000003 00000000`00000000 : hal!HalpMceHandlerCore+0xe8 ffffd000`530f0940 fffff802`d641588e : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda ffffd000`530f0980 fffff802`d6415a10 : ffffe001`0fccecc0 ffffd000`530f0bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce ffffd000`530f09b0 fffff802`d5d5f27b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40 ffffd000`530f09e0 fffff802`d5d5f031 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b ffffd000`530f0b20 fffff802`d5c31f51 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171 ffffd000`530fb8b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PpmIdleExecuteTransition+0x3a1 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_mae FAILURE_ID_HASH: {7c95de0c-286c-8226-45c2-422b4de101d6} Followup: MachineOwner[/quote] It could also be that your CPU is faulty ,with the mentioning of fatal hardware error and HAL (= Hardware Abstraction Layer) and processor MAE in the dumpfiles.

Test your CPU with
- IntelProcessor Diagnostic Tool (works in Windows)
x64 - http://downloadcenter.intel.com/Deta...mples&lang=eng

 

It could also be that your CPU is faulty ,with the mentioning of fatal hardware error and HAL (= Hardware Abstraction Layer) and processor MAE in the dumpfiles.

Test your CPU with
- IntelProcessor Diagnostic Tool (works in Windows)
x64 - http://downloadcenter.intel.com/Deta...mples&lang=eng

[/quote] Hi, thanks for the reply, I have tested the CPU and the CPU was all good. I tried to reset CMOS again, and now it looks like my bios has completely died. It won't boot pass the blue screen with gigabye uefi dual bios hanging on the top. Cannot do anything to adjust the settings now. No error beep sound either, all the fans are running normally upon booting. I ordered some rams to test things up, but now it seems like I have to get a new mobo or switch out mobo+cpu together since 1155 socket is hard to find now. But that would mean a completely new pc for me.. I will try to boot into bios now, and will keep this updated.