Windows 10: BSOD while gaming. No idea why [.dmp + msinfo]

Discus and support BSOD while gaming. No idea why [.dmp + msinfo] in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello. I'm often experiencing BSOD while using my computer for games. I did not see any pattern when BSOD is displayed, sometimes it's after 5 minutes... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Kacper Kaliński, Nov 26, 2018.

  1. KACPER KALIńSKI
    Kacper Kaliński Win User

    BSOD while gaming. No idea why [.dmp + msinfo]


    Hello.
    I'm often experiencing BSOD while using my computer for games. I did not see any pattern when BSOD is displayed, sometimes it's after 5 minutes of gaming and sometimes it's after 60h of gaming.
    I was looking at .dmp file, but I can't tell what is causing exceptions. Could someone help me with diagnosis?

    This is link to my msinfo and .dmp file.
    https://1drv.ms/f/s!AsrkQIgl5_mohHFZ_rLkW-b6wyKm


    Thanks,
    Kacper.

    :)
     
    Kacper Kaliński, Nov 26, 2018
    #1
  2. AZUREROOKIEFL
    AzureRookieFL Win User

    BSOD with DMP files and MSInfo

    I have used the verifier app and collect the dmp files along with the MSInfo32.

    I been receiving the BSOD for a bit and I had the motherboard replace at the Company's helpdesk requested it. I knew that was not the issue. I know is a driver issue but don't know how to fix it and what is exactly causing the issue. I believe is the Cisco
    VPN software that is causing it.

    When the BSOD happened under the verifier app the

    DRIVER_VERIFIED_DETECTED_VIOLATION (xxxxx.sys) The xxxx.sys is the name of the driver that caused the crash.
    If it is listed please note it and tell us what it is.

    the xxxx.sys was something like vpnxxx64.sys I believe..can't remember it exactly.

    here is the link to OneDrive to see the DMP files and the MSInfo32 files.

    022417-11640-01.zip
     
    AzureRookieFL, Nov 26, 2018
    #2
  3. JOMEL_SANTOS
    Jomel_Santos Win User
    BSOD with DMP files and MSInfo

    Hi,

    For us to effectively assist you, kindly provide us the information below:

    • Have you made any changes prior to this issue?
    • Are you trying to re-install Windows 10 or any of your programs when this happened?

    Meanwhile, kindly check the post of SpiritX MS MVP from July 24, 2016, through this

    link     to see the steps that can possible assist you on this issue.

    Let us know how it goes.

    Regards.
     
    Jomel_Santos, Nov 26, 2018
    #3
  4. CABUJ
    Cabuj Win User

    BSOD while gaming. No idea why [.dmp + msinfo]

    DMP, Minidump, and Msinfo--how to using command line, all I have.

    Trying to get past BSOD's 0xc000001, and 0xc0000225

    Thanks for the info about posting DMP-file and using MsInfo at

    BSOD Finding and fixing them But

    • My Minidump\ is empty and there is no \Windows\MEMORY.DMP. But the instructions to enable them require a working PC which I do not have. Safe Mode and all that Jazz only get me a new BSOD 0xc0000001 or 0xc0000225. I can get to command line only by booting
      with the Windows-10.iso. Is there a way to enable the dumps from Command Line?
    • I can run MsInfo32 from the command line. Great!
    I would like to post DMP-files. Can I enable them from the command line, then do a reboot, and post them?

    Any help would be appreciated.
     
    Cabuj, Nov 26, 2018
    #4
Thema:

BSOD while gaming. No idea why [.dmp + msinfo]

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