Windows 10: BSOD While Playing Elder Scrolle Online

Discus and support BSOD While Playing Elder Scrolle Online in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello! Been getting a __lot__ of display driver crashes, mostly while playing Elder Scrolls Online, but sometimes other games as well, and sometimes... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by aDd1kTeD2Ka0s, Sep 27, 2015.

  1. BSOD While Playing Elder Scrolle Online


    Hello!

    Been getting a __lot__ of display driver crashes, mostly while playing Elder Scrolls Online, but sometimes other games as well, and sometimes while just watching a Youtube video!

    Some snippets from Event Viewer :

    Code: Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6 Problem signature: P1: 141 P2: ffffe00131e194c0 P3: fffff80139c6ccac P4: 0 P5: 3658 P6: 10_0_10240 P7: 0_0 P8: 768_1 P9: P10: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-09-28T14:37:30.000000000Z" /> <EventRecordID>1291</EventRecordID> <Channel>Application</Channel> <Computer>Tushar-PC</Computer> <Security /> </System> - <EventData> <Data>LKD_0x141_Tdr:6_IMAGE_atikmpag.sys</Data> <Data>0</Data> <Data>LiveKernelEvent</Data> <Data>Not available</Data> <Data>d8e50cca-4220-46df-86a3-31b24dd3cda6</Data> <Data>141</Data> <Data>ffffe00131e194c0</Data> <Data>fffff80139c6ccac</Data> <Data>0</Data> <Data>3658</Data> <Data>10_0_10240</Data> <Data>0_0</Data> <Data>768_1</Data> <Data /> <Data /> <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102550890-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERCF00.tmp.WERInternalMetadata.xml</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_e6357c15221559cb33dc43b4ec3a641f781f5b5_00000000_cab_1294f267</Data> <Data /> <Data>0</Data> <Data>6c8dd5a8-65ee-11e5-9bcc-fcaa14902f21</Data> <Data>0</Data> <Data /> </EventData> </Event>[/quote] Code: Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6 Problem signature: P1: 141 P2: ffffe00131e194c0 P3: fffff80139c6ccac P4: 0 P5: 3658 P6: 10_0_10240 P7: 0_0 P8: 768_1 P9: P10: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-09-28T14:44:02.000000000Z" /> <EventRecordID>1297</EventRecordID> <Channel>Application</Channel> <Computer>Tushar-PC</Computer> <Security /> </System> - <EventData> <Data>LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys</Data> <Data>0</Data> <Data>LiveKernelEvent</Data> <Data>http://wer.microsoft.com/responses/...ate=1&ID=32d51304-8080-46e3-83c6-5f7a06fd6221</Data> <Data>32d51304-8080-46e3-83c6-5f7a06fd6221</Data> <Data>117</Data> <Data>ffffe00131e194c0</Data> <Data>fffff80139c6ccac</Data> <Data>0</Data> <Data>0</Data> <Data>10_0_10240</Data> <Data>0_0</Data> <Data>768_1</Data> <Data /> <Data /> <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007-02.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102552218-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERD450.tmp.WERInternalMetadata.xml</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_45d8a55d593c96611b858c469de8f5493bf16feb_00000000_cab_13c6ede5</Data> <Data /> <Data>0</Data> <Data>6d5882c4-65ee-11e5-9bcc-fcaa14902f21</Data> <Data>0</Data> <Data /> </EventData> </Event>[/quote] DM Log Collector Logs : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    :)
     
    aDd1kTeD2Ka0s, Sep 27, 2015
    #1
  2. HansM1955 Win User

    BSOD's and system freezing

    Hi,

    The best of wishes for the new year!

    Uninstalling SteelSeries Engine software didn't help. Still BSOD's on cold boots, and this one was while playing Elder Scroll's Online.

    Minidump: 010218-8265-01.dmp

    Full dump: MEMORY2.zip

    Do you think it's hardware related?? Maybe the PSU or motherboard?
     
    HansM1955, Sep 27, 2015
    #2
  3. Win32kbase.sys BSOD

    Hello Community,

    I'm here today to ask for help with a problem that has plagued my desktop.

    I have recently tried to play a game called "Elder Scrolls Online" and have experienced a form of a "Memory Leak" fallowed sometimes by a win32kbase.sys BSOD. (The Elder Scrolls support Isn't making any progress on this)

    I fear that I've exhausted all my options at this point (Even a clean OS Install).

    Please help me with this issue.

    Thank you for your time.

    Devin C Smith
     
    Devin__Smith, Sep 27, 2015
    #3
  4. BSOD While Playing Elder Scrolle Online

    Hello!


    Been getting a __lot__ of display driver crashes, mostly while playing Elder Scrolls Online, but sometimes other games as well, and sometimes while just watching a Youtube video!


    Some snippets from Event Viewer :


    Code: Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6 Problem signature: P1: 141 P2: ffffe00131e194c0 P3: fffff80139c6ccac P4: 0 P5: 3658 P6: 10_0_10240 P7: 0_0 P8: 768_1 P9: P10: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-09-28T14:37:30.000000000Z" /> <EventRecordID>1291</EventRecordID> <Channel>Application</Channel> <Computer>Tushar-PC</Computer> <Security /> </System> - <EventData> <Data>LKD_0x141_Tdr:6_IMAGE_atikmpag.sys</Data> <Data>0</Data> <Data>LiveKernelEvent</Data> <Data>Not available</Data> <Data>d8e50cca-4220-46df-86a3-31b24dd3cda6</Data> <Data>141</Data> <Data>ffffe00131e194c0</Data> <Data>fffff80139c6ccac</Data> <Data>0</Data> <Data>3658</Data> <Data>10_0_10240</Data> <Data>0_0</Data> <Data>768_1</Data> <Data /> <Data /> <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102550890-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERCF00.tmp.WERInternalMetadata.xml</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_e6357c15221559cb33dc43b4ec3a641f781f5b5_00000000_cab_1294f267</Data> <Data /> <Data>0</Data> <Data>6c8dd5a8-65ee-11e5-9bcc-fcaa14902f21</Data> <Data>0</Data> <Data /> </EventData> </Event>[/quote]
    Code: Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: d8e50cca-4220-46df-86a3-31b24dd3cda6 Problem signature: P1: 141 P2: ffffe00131e194c0 P3: fffff80139c6ccac P4: 0 P5: 3658 P6: 10_0_10240 P7: 0_0 P8: 768_1 P9: P10: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-09-28T14:44:02.000000000Z" /> <EventRecordID>1297</EventRecordID> <Channel>Application</Channel> <Computer>Tushar-PC</Computer> <Security /> </System> - <EventData> <Data>LKD_0x117_TdrFlag:UNKNOWN_ERROR_Tdr:9_IMAGE_atikmpag.sys</Data> <Data>0</Data> <Data>LiveKernelEvent</Data> <Data>http://wer.microsoft.com/responses/...ate=1&ID=32d51304-8080-46e3-83c6-5f7a06fd6221</Data> <Data>32d51304-8080-46e3-83c6-5f7a06fd6221</Data> <Data>117</Data> <Data>ffffe00131e194c0</Data> <Data>fffff80139c6ccac</Data> <Data>0</Data> <Data>0</Data> <Data>10_0_10240</Data> <Data>0_0</Data> <Data>768_1</Data> <Data /> <Data /> <Data>C:\Windows\LiveKernelReports\WATCHDOG\WD-20150928-2007-02.dmp C:\Users\Tushar\AppData\Local\Temp\WER-102552218-0.sysdata.xml C:\Users\Tushar\AppData\Local\Temp\WERD450.tmp.WERInternalMetadata.xml</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_45d8a55d593c96611b858c469de8f5493bf16feb_00000000_cab_13c6ede5</Data> <Data /> <Data>0</Data> <Data>6d5882c4-65ee-11e5-9bcc-fcaa14902f21</Data> <Data>0</Data> <Data /> </EventData> </Event>[/quote]
    DM Log Collector Logs :

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Attachment 39922
     
    aDd1kTeD2Ka0s, Sep 27, 2015
    #4
  5. axe0 New Member
    Hi aDd1kTeD2Ka0s,

    Welcome to the 10forums.

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble.

    Please move some files from Y partition to increase the free space to at least 10-15%.
    Every partition needs at least 10-15% free space so Windows can do its thing in the background.

    BSOD While Playing Elder Scrolle Online [​IMG]
    Warning Less free space could cause BSOD's .
     
  6. Will do! Have configured the system to enable minidump, but no crashes ever since I made the change - that's a good thing, fingers crossed =)
     
    aDd1kTeD2Ka0s, Sep 27, 2015
    #6
  7. So, I've configured my PC to enable memory dumps, but after a crash, they don't show up in %SYSTEMROOT%/MEMORY.DMP - not sure what I'm doing wrong ? I see a folder called LiveKernelReports though ...

    Virtual Memory Settings: 24576 MB (On C: which is my Windows partition)

    System Failure Settings :: Automatic memory dump @ %SYSTEMROOT%\MEMORY.DMP

    Code: C:\Windows\system32>echo %SYSTEMROOT% C:\Windows[/quote]
     
    aDd1kTeD2Ka0s, Sep 28, 2015
    #7
  8. axe0 New Member

    BSOD While Playing Elder Scrolle Online

    Please do the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again


    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
     
  9. Code: C:\Users\Username>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations.[/quote]
     
    aDd1kTeD2Ka0s, Sep 28, 2015
    #9
  10. axe0 New Member
    Please make a screenshot of the file/folder and post it
     
  11. aDd1kTeD2Ka0s, Sep 28, 2015
    #11
  12. axe0 New Member
    A screenshot of the location of the dump is what I meant *Wink
     
  13. BSOD While Playing Elder Scrolle Online

    aDd1kTeD2Ka0s, Sep 28, 2015
    #13
  14. axe0 New Member
    Please configure the dumps for minidumps and create a folder called Minidump in the Windows folder.
     
  15. Crash just happened, but still nothing in the Minidump folder!! What am I doing wrong?

    Attachment 40167
     
    aDd1kTeD2Ka0s, Sep 28, 2015
    #15
Thema:

BSOD While Playing Elder Scrolle Online

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