Windows 10: BSOD while playing games

Discus and support BSOD while playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; I've recently started experiencing a lot of BSODs while playing World of Warcraft or while browsing the internet. It usually alternates between a few... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JVang10, Aug 1, 2017.

  1. JVang10 Win User

    BSOD while playing games


    I've recently started experiencing a lot of BSODs while playing World of Warcraft or while browsing the internet. It usually alternates between a few different error messages. I've seen the error codes:

    System_Service_Exception (win32kfull.sys)
    Driver_irql_not_less_or_equal

    I've looked up fixes and tried updating as many drivers as possible, but there seems to be more to it. Any help would be greatly appreciated.

    :)
     
    JVang10, Aug 1, 2017
    #1

  2. BSOD while playing games

    which game, some machine details would be useful too
     
    Hardcore Games™, Aug 1, 2017
    #2
  3. BSOD while playing games

    These were all related to directX. Remove your current video driver and install the newest driver available

    Completely remove the current driver and install the newest driver available. For instructions on how to do that Read all about updating drivers by my partner JMH3143 here Updating a driver.
     
    ZigZag3143 (MS -MVP), Aug 1, 2017
    #3
  4. BSOD while playing games

    Hi,

    There are many different bugchecks in the dumpfiles.

    The cause for different error codes are usually hardware and lower level problems.

    U should begin with:




    BSOD while playing games [​IMG]
    Diagnostic Test
    BSOD while playing games [​IMG]
    RAM TEST

    BSOD while playing games [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    BSOD while playing games [​IMG]



    BSOD while playing games [​IMG]
    Note MemTest86+ V5.01 needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    More Info here: https://answers.microsoft.com/en-us/...f-ecc7b7ff6461


    Make a photo of the result and post it.
     
    BSODHunter, Aug 1, 2017
    #4
  5. JVang10 Win User
    Hey, so I ran the memtest for 8 passes with no issues, as you can see in the pic. What should I do next?Attachment 147030
     
    JVang10, Aug 3, 2017
    #5
  6. Allright, thus we can successfully exclude ram failure. Lets focus on the other things.

    The bsod dumps mainly indicate "memory_corruption". The cause for this can be hardware issues (Especially in connection with different bsod codes) or poor drivers (normally not more than two different bsod codes)

    In your case I see multiple different stop codes:
    0x0000003B
    0x0000000A
    0x1000007E
    0x0000003B
    0x0000009C
    ...
    ...

    Thats why the first steps should go to testing to the hardware side. The only thing which is driver-driven, would be the nvidia driver. This appears in some dumps. Maybe we should as first exclude before we continue with the hardware:

    Code: 0x0000003B: SYSTEM_SERVICE_EXCEPTION (2.08.2017 07:04:41) [Windows 10] CAUSED BY: memory_corruption nvlddmkm.sys [19.07.2017] * nVidia Video drivers * => Download Drivers | NVIDIA PROCESS: csrss.exe Usual causes: System service, Device driver, graphics driver, ?memory[/quote] Code: 0x0000000A: IRQL_NOT_LESS_OR_EQUAL (2.08.2017 06:34:01) [Windows 10] CAUSED BY: memory_corruption dump_iaStorA.sys [17.03.2017] * driver created to provide disk access during crash dump file generation * Intel RST (Rapid Storage Technology) driver PROCESS: svchost.exe Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility[/quote] Code: 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (2.08.2017 06:22:03) [Windows 10] CAUSED BY: memory_corruption nvlddmkm.sys [19.07.2017] * nVidia Video drivers * => Download Drivers | NVIDIA dxgmms2.sys ***** Invalid * DirectX Graphics MMS PROCESS: System[/quote]
    Besides memory corruption u can see the nvidia driver:
    nvlddmkm.sys [19.07.2017] * nVidia Video drivers * => NVIDIA

    Its dated 19.07.2017. Please update or roll back to another version using DDU.

    BSOD while playing games [​IMG]
    Display Driver Uninstaller: How to use
    Display Driver Uninstaller (DDU) is a small software that can help the user to uninstall the display driver from the users PC. It can uninstall the driver for all the lead display chip developers, viz. Nvidia, AMD and Intel.
     
    BSODHunter, Aug 3, 2017
    #6
  7. JVang10 Win User
    So I completely uninstalled the nvidia drivers using DDU and reinstalled the latest driver from their website and have had no issues for the last 48 hours. I am going to overclock my system again and hope it continues to run fine. Thanks for all the help!
     
    JVang10, Aug 5, 2017
    #7
  8. BSOD while playing games

    Alright, let us know if you have problems again.
     
    BSODHunter, Apr 5, 2018
    #8
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BSOD while playing games

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