Windows 10: BSOD while playing games

Discus and support BSOD while playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I bought my pc 2 months ago and recently i got my pc getting BSOD while playing games. The BSOD occurs only while i'm playing games It said... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by infigare, May 17, 2016.

  1. INFIGARE
    infigare Win User

    BSOD while playing games


    Hi,

    I bought my pc 2 months ago and recently i got my pc getting BSOD while playing games.
    The BSOD occurs only while i'm playing games
    It said error: System_Service_Exception

    :)
     
    infigare, May 17, 2016
    #1
  2. HARDCORE GAMES™
    Hardcore Games™ Win User

    BSOD while playing games

    which game, some machine details would be useful too
     
    Hardcore Games™, May 17, 2016
    #2
  3. ZIGZAG3143 (MS -MVP)
    ZigZag3143 (MS -MVP) Win User
    BSOD while playing games

    These were all related to directX. Remove your current video driver and install the newest driver available

    Completely remove the current driver and install the newest driver available. For instructions on how to do that Read all about updating drivers by my partner JMH3143 here Updating a driver.
     
    ZigZag3143 (MS -MVP), May 17, 2016
    #3
  4. LIFETEC
    lifetec Win User

    BSOD while playing games

    The dumpfile is
    Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff802cce84037, ffffd00023f9cd50, 0} Probably caused by : ntkrnlmp.exe ( nt!KiPrcbInGroupAffinity+7 ) BUGCHECK_STR: 0x3B PROCESS_NAME: NetworkGenie.exe[/quote] Sadly the dumpfile does not point to something specific.
    The only lead maybe the procesname Networkgenie. This is part of MSI Command center.
    Looking in your drivermodules
    NTIOLib_X64 Wed Oct 20 08:45:49 2010 (4CBE901D)
    NTIOLib_X64_fffff801f0f70000 Thu Oct 25 12:27:58 2012
    Driver Description: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5, MSI Super Charger & MSI Smart Utilities.

    Recently (Nov 2014) there have been numerous instances of this driver in memory dumps. Analysis reveals that they are scattered throughout the filesystem by the installed MSI command utilities. For now I suggest uninstalling them all.

    On the supportpage of your mobo Support For A88XM-P33 V2 | MSI Global | Motherboard - The world leader in motherboard design 64 there is a new version(2016) if you use it. Update it and see if this stops the BSOD, else uninstall.
    Also your Amd sata drivers are pre windows 10
    amd_sata Fri Mar 21 04:01:59 2014 (532BABA7)
    amd_xata Fri Mar 21 04:02:02 2014
    Probably need to update your chipset drivers or sata drivers from supportpage

    RTKVHD64 Tue Jul 15 12:53:15 2014
    Driver Description: Realtek High Definition Audio Function Driver. also supportpage

    AODDriver2 Mon Nov 04 20:47:26 2013
    Driver Description: AMD Overdrive; also in EasyTune6 for Gigabyte motherboard
    Known BSOD issues in Win7

    Part of AMD Fuel

    Location: C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys

    Driver Update Site: Gaming With AMD
     
    lifetec, May 17, 2016
    #4
  5. AXE0
    axe0 New Member
    The dump does blame something specific, though I have no idea what it is from.
    Driver Reference Table - ndisrd.sys

    Code: ffffd000`23f9d6d8 fffff801`ed8a2727Unable to load image \SystemRoot\system32\DRIVERS\ndisrd.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ndisrd.sys *** ERROR: Module load completed but symbols could not be loaded for ndisrd.sys ndisrd+0x2727 2: kd> lmvm ndisrd Browse full module list start end module name fffff801`ed8a0000 fffff801`ed8aa000 ndisrd T (no symbols) Loaded symbol image file: ndisrd.sys Image path: \SystemRoot\system32\DRIVERS\ndisrd.sys Image name: ndisrd.sys Browse all global symbols functions data Timestamp: Wed Sep 14 12:18:41 2011 (4E707F81) CheckSum: 0000B573 ImageSize: 0000A000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
    axe0, Apr 5, 2018
    #5
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BSOD while playing games

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