Windows 10: BSOD while playing Monster Train. Machine Check Exception

Hi,


I bought a new high-end gaming PC roughly eight months ago. Most games run amazing, but every now and then I'll run into a game that causes BSOD errors. For instance, when trying to run Monster Train, my computer will freeze/crash with a BSOD "Machine Check Exception" error message. Sometimes the crash happens a few minutes into gameplay, sometimes and hour - but no matter what, it will inevitably crash.


Below is what the Reliability Monitor Report of the machine recent crash shows.


Problem Event Name: BlueScreen

Code: 9c

Parameter 1: 0

Parameter 2: fffff80386484b30

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_18363

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18363.2.0.0.768.101

Locale ID: 1033


When running WhoCrashed, the report is displayed as below:

On Mon 8/3/2020 7:28:56 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080320-8218-01.dmp
This was probably caused by the following module: hal.dll hal+0x49B91
Bugcheck code: 0x9C 0x0, 0xFFFFF80386484B30, 0x0, 0x0
Error: MACHINE_CHECK_EXCEPTION
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

:)

 

Win10 BSOD Machine Check Exception

Hey everyone, so recently I started getting a lot of Machine Check Exception bluescreens and Im not sure what the cause is. Is there a list of steps to figure out what is causing it?

Thank you for your time.

 

BSOD Machine Check Exception

Hey everyone,

This BSOD has become a daily thing now and it always happens while I am playing a particular game (Skyforge). The crash is fairly random from as quick as 5 minutes to as long as couple of hours while playing the game. I noticed that 'Windowed Mode' of the
game helps delay the BSOD but it is still disappointing as this is a relatively new system and to have BSODs at the start is just :/ I run a MSI GE62 2QD Apache Pro and have not altered anything since I purchased it ~6 months ago (aside from clearing bloatwares).
It was pre-installed with Windows 8.1 and I have tried the following in sequence:

1. Updating drivers via Windows Update and via MSI Support page

2. Updating to the latest Nvidia Graphic Driver

-The following changed the BSOD from Machine Check Exception to Driver_IRQL_Not_Less_Than_Or_Equal bwcW8x64.sys which relates to a variety of .sys files including but not limited to (acpiex.sys, rdyboost.sys, bwcW8x64.sys, etc.)

3. Uninstalled the latest Nvidia Graphic Driver and allowed Windows to automatically reinstall Nvidia Graphics Driver

-Back to Machine Check Exception

4. Cleaned all my fans, reseated RAM, fans are working

5. Monitored my temps, usually in the range of 40-60 (can reach 70~80 sometimes but this only lasts couple of seconds?)

6. Stressed test with Prime95 for 6 hours, no errors

7. Reinstalled Skyforge

8. Ran Driver Verifier

-Windows BSOD constantly, driver localised to hal.dll +37745 and ntoskrnl.exe (sadly I have lost the driver file because of 9)

9. Upgrade AND clean install to Windows 10

-BSOD again Machine Check Exception within minutes of game (hal.dll +364b1)

10. Please help

BlueScreenView dump file:

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MSInfo:

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I hope I have not missed out anything so that the team can help me with this issue. If there's anything else you need just let me know. You will have my eternal gratitude x

 

BSOD Machine Check Exception

Hey all,

I've gotten this error a few times now and I'm not exactly sure what's going on as I've changed nothing on my system in a very long time but it has decided that it is time to BSOD me again *Frown

I've got the memory dump file but it's 419 mb (is it supposed to be that big?) so uploading it is not practical. Any suggestions on something I can download to decode this for me? I wish I had the foresight to take a picture of it but it restarts the computer too fast for me to think of such an idea.

Suggestions are welcome, thanks *Smile

oh and btw: it occurs at random times. When I'm gaming, when I'm simply enjoying some pandora, when I'm playing solitaire. So it's not a load related issue.