Windows 10: BSOD while playing video games.

So I've been having bsod problems for the past month or so and they seem to always happen when I'm playing games, mainly Ark:Survival evolved and Overwatch. It doesn't happen after a few minutes or anything but after a long gaming session like 5-8 hours it would bsod. Here is my dm log.


Updated dm log

:)

 

Hard drive clicking followed by BSOD error memory_management

My hard drive started to click all of a sudden while I was playing a game, Windows crashed and the BSOD appeared with a memory_management error. I will try to upload a video of the noise.

 

video memory management internal BSOD

I happened to get a BSOD while playing games, and I'm not sure why as I'm pretty sure my video drivers are up to date.

Here are my dmp files: Link not found

Edit: grammar

 

Hi Narcken,

Welcome to the 10forums *Smile

Please remove AVG and use Windows Defender as alternative while troubleshooting
AVG uninstall: How to uninstall AVG software | AVG
Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 50, {fffff800ded8424a, 2, fffff800dee87330, 2} *** WARNING: Unable to verify timestamp for avgidsdrivera.sys *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys Could not read faulting driver name Probably caused by : avgidsdrivera.sys ( avgidsdrivera+1fe76 ) Followup: MachineOwner[/quote] Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so *Arrow NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
Attachment 82218
Code: 0: kd> lmvm nvlddmkm Browse full module list start end module name fffff801`82ea0000 fffff801`83aed000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Browse all global symbols functions data Timestamp: Tue May 10 00:56:41 2016 (573115A9) CheckSum: 00C1B0BA ImageSize: 00C4D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

Ok thank you for the fast response. I'll give it a shot and get back to you .

 

So heres an update, removed avg, did the clean uninstall then reinstalled nvidia drivers. My computer blue screened 3 times within the past 4 days. Once while i was doing a sfc scan, and twice while playing overwatch.

Missed the part about only installing the graphics drivers and physx so doing that now.

 

Run the DM Log collector again and upload the zip file here.

 

i cant figure out how to add an attachment to a new reply so i just changed the Start post to include the new DM log.

 

With a new reply you have to click on 'Go advanced' to upload a zip file.

Please do NOT install any 3rd party AV.
Code: Start Menu\Programs\AVG Zen Public:Start Menu\Programs\AVG Zen Public[/quote]

Is there any crash that happened after you've done this?

 

Odd i thought i already uninstalled AVG from my computer. I'll look into fully removing it.

I'll give it two days to see if it has crashed. If it has I'll post another dm log.

 

Well I think i fully removed avg from my computer. And this time i only installed nvidia graphics and physx driver. Here is the new DM log.

 

Just to make sure there is nothing wrong with the memory *Smile





Diagnostic Test

RAM TEST


Run MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.



Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff803278d1c50, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: ffffffffffffffff, Parameter 1 of the exception[/quote]

 

Hello, so I have only done 5/8 tests so far with no errors and shouldn't be too much longer till I finish it since I finally figured out that I can use multiple cores. I was previously using only one and it was taking 8+ hours per test. I am using my laptop at the moment so I will post the screens of the tests when they are done. I did clean one of my computer fans that was completely, like fully covered in dust meaning no airflow from that fan. I have experienced only one bluescreen after I cleaned that fan. Also on a side note, not really sure if this matters, like these temperature are hot or not but while playing guild wars 2 my game kept crashing to desktop so I downloaded a program called "Speccy" and checked my cpu temperatures and it stays at around high 80c- low 90c. The "speccy" program showed those numbers in red so i was wondering if this is bad?

 

First off, using multi core can show different results though it is impossible to say if multi core affects the test positive or negative.

Around 80C+ is generally speaking bad, you need to replace the thermal paste and check the fan/replace the fan.