Windows 10: BSOD while surfing on a laptop that I got few days ago?

Got this lenovo legion that I primarily use for gaming and it bsod yesterday but got back to normal immediately after. I ran windows sdk on the memory dump file. I have no idea how to interpret this data. I would appreciate it if I can get the help to prevent future bsod.https://onedrive.live.com/?cid=1EF998B120BB079B&id=1EF998B120BB079B%21156&parId=root&o=OneUp

:)

 

Getting BSOD in a new laptop that was bought just 10 days ago

If you are getting BSOD's on a new laptop, its either driver issue (which could suggest motherboard issue due to how laptop boards proprietary) or there is a defect, which would means, a replacement.

In that case, I would either return it for a replacement or send it in for servicing.

Find service locations - USA | Official Support | ASUS USA

I would at least take it a Cyber Cafe or friend or neighbors house where they have a fast connection and get on the latest Feature Update to isolate the problem so you don't have to consider sending it back in.

No 10 day old laptop should be blue screening out of the box.

 

Mouse stopped working 2 days ago

Hi,

There are a lot of possible reasons for this matter to occur. One possible cause is your
drivers
might be
outdated
or the issue is within the
device/hardware
itself. However, we need to make sure that it is the case. To isolate the issue, we have
some questions for you:

• 
  Were there any changes made before the issue occurred?
  
• 
  Have you tried downloading and installing the latest driver update available in your computer/laptop manufacturer's
  website?
  
• 
  Have you tried using the device to another computer?
  
• 
  What troubleshooting steps have you done so far?
  

We suggest that you perform these
methods of troubleshooting
and check if there are any changes:

Method 1: Run Hardware and Device Troubleshooter.

To run the Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the
  Troubleshooter.
  

Method 2: Update your drivers.

To know how to update your drivers, click
here.

Method 3:
Run SFC Scan.  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

If the issue persists, we suggest that you contact your
Device Vendor manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

Help! Laptop died minutes ago!

im not a laptop expert, but i would suggest thats a more serious damage...