Windows 10: BSOD while torrenting to external hard drive

Hello, title says it all. Basically I was torrenting a large file to an external hard drive. For many hours, it worked fine, and while I was using the laptop, it was just for listening to music.



It was the only torrent I was downloading during the time and I wasnt seeding anything, but suddenly i got a BSOD. This is the first time it has happened to this latop. The error was MEMORY MANAGEMENT.



I tried to remove the hard drive and recover the laptop but for some reason after running chkdsk the computer starts up but boots to a black screen... I have tried to reset the PC but it said that the PC could not be reset.



Has anyone had similar issues before? Does anyone know any ways to fix it or is all my data gone forever?

submitted by /u/caerin_68
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:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.

 

External Hard Drive

To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

Uninstall and reinstall the external hard drive program.

• In the Settings app, go to System.
• Go to Apps & features and locate the external hard drive program.
• Uninstall the program and go to the manufacturer's website to reinstall the updated version.

Uninstall and reinstall the Paragon driver software.

• Following the same steps mentioned above, locate the software in Apps & features
  and uninstall it.
• After uninstalling the software, go to the manufacturer's website to reinstall it.
  

To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

You can hit us back for additional help.

Kind regards.