Windows 10: BSOD while trying to install Bluetooth driver through Device Manager

Discus and support BSOD while trying to install Bluetooth driver through Device Manager in Windows 10 BSOD Crashes and Debugging to solve the problem; I was attempting to install the Bluetooth software from Acer like @Plankton and others said to do, and while installing the driver, the computer blue... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jesse Williams, Oct 31, 2017.

  1. JESSE WILLIAMS
    Jesse Williams Win User

    BSOD while trying to install Bluetooth driver through Device Manager


    I was attempting to install the Bluetooth software from Acer like @Plankton and others said to do, and while installing the driver, the computer blue screened. Below is the dump logs.

    CINDY-PC-Tue_10_31_2017_203902_10.zip

    :)
     
    Jesse Williams, Oct 31, 2017
    #1
  2. RONG JIE
    Rong Jie Win User

    Blue Screen of Death

    Device Manager didn't give me a newer driver. I wen to X450LC Driver & Tools | Laptops | ASUS Global and not surprising, no new drivers because this device was manufactured 4 years ago and ASUS is no longer actively supporting it.

    I still managed to find a newer version of ASUS Wireless Radio Control driver by goolging and installed it.

    Ran verifier again. This time another BSOD with
    DRIVER VERIFIER DETECTED VIOLATION: rtbth.sys (Ralink Bluetooth Adapter driver)

    Device Manager hide Ralink Bluetooth Adapter driver, so I had to unhide it. Device Manager still said no new driver. Bluetooth on this device was broken since last year, so I just disabled this in Device Manager instead of trying to find a new driver.

    Ran verifier again. This time another BSOD with DRIVER VERIFIER DETECTED VIOLATION: chdrt64.sys

    What to do?
     
    Rong Jie, Oct 31, 2017
    #2
  3. LEWISLIGHT74
    LewisLight74 Win User
    Multiple BSODs with differen't errors

    The verified dump was new. I hadn't removed the old driver first, just updated it with the new driver download. I have now uninstalled the bluetooth driver through device manager and am running without it. Should I try the verifier again or just wait to
    see if the computer crashes again?

    Edit: The computer crashed again with a BSOD, without the bluetooth drivers. Minidump attached below.

    MoreNewDMPs
     
    LewisLight74, Oct 31, 2017
    #3
  4. AXE0
    axe0 New Member

    BSOD while trying to install Bluetooth driver through Device Manager

    Temporary remove Norton.
     
    axe0, Oct 31, 2017
    #4
Thema:

BSOD while trying to install Bluetooth driver through Device Manager

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